While approaching a stop sign and slowing down, the vehicle completely shut down,could not steer as steering wheel locked,lost all power, could not apply brakes as they did not work, then the same thing happened a 1/2 hour later coming out of a parking lot, called the vw national number, explained what happened and how dangerous this could have been if it happened at faster speeds, they did not seem overly concerned, told me to tow it to the nearest vw dealer for service, this vehicle is unsafe to drive, I don't feel safe in taking it back from the dealer, what do I do?
2014 Volkswagen Passat electrical complaints
Page 4 of 4: complaints 71 to 74 of 74, newest first, as owners wrote them.
I was driving about 40mph when a car tried to merge into my lane. I tried to blow the horn and the horn failed to work. This has happened several times but not at a point where I have been this close to being crashed into. When this happens, the change track and volume buttons do not work, as well as the hands free calling button. It's like the whole steering wheel goes dead.
Whenever outside temperature reaches below 20 degrees f the driver side lock freezes making it impossible to open this door. This is a safety hazard, as the only means of entry and egress is through the passenger side door. In the event of a crash, submerging in water, fire, or other type incident, there is significant risk, should the driver need to exit the vehicle. I have called volkswagen customer care on three separate occasions (case numbers are documented, calls recorded), only to be reassured that they have not had any other calls regarding this. The solution (help) that they offer is to have me bring the vehicle to my dealership when the lock is froze, so the dealer can see the lock when it is in this condition. In essence, they are asking me to drive a vehicle they manufactured with a significant safety concern to my dealership when it is the most unsafe to drive. Should I or anyone else have a need to exit the vehicle when the driver side lock is frozen, there is no way to do this. This poses an imminent health threat, and could result in loss of life or limb. As I started investigating this issue, I have found countless websites and forums that address this same concern with driver side door lock freezing on volkswagen products, to the extent that it really makes me wonder why our government is not entrenched in this issue. I would appreciate a response to this concern that I raise. If you have not heard about this issue prior to my writing, please consider this as official notification that I have a significant safety concern that warrants government investigation. Furthermore, this issue presents a clear and present danger, and immanent risk to consumer health and safety, and now you have notification. I appreciate your time, and look forward to your response. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Purchased 2014 fully loaded passat on 10/26/13, safety issue with car due to my 1.5 hr daily commute. Extremely poor quality when using bluetooth through care stereo, not recognizing names on iphone 4s causing driver to remove eyes from road to look up number which is a major distraction especially during night driving.
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