2014 Volkswagen Passat visibility problems

Filed Jan 4, 2024 · Visibility · NY

I'm having issues with the heat in my vehicle. There is no heat on the passenger side which also affects the visibility of seeing out the windshield because the defroster does not function properly. The original owner replaced the heater core somewhere around 40-45000 miles. I have owned 2 other vehicles of this model and had the same issue on everyone of them where the heater core was replaced.. This is more than a inconvenience it is a potential hazard not being able to see when the windshield is frosted or fogged up. It is a poor design and this needs to be addressed and investigated further. It's a bad time of year to have an equipment failure like this. There was no accident or incident but there is a potential hazard waiting to happen.

Filed Dec 19, 2021 · Visibility · CA

heater core getting clogged again, after multiple replacements, vwgoa will not perform recall because of other not related recall not performed. when heater core gets clogged three things happen, passenger side stops producing heat, windshield defrost does not operate correctly, and coolant lost due to evaporating and or leak into intercooler that can lead to engine damage

Filed Nov 20, 2020 · Visibility · NJ

2014 car. Dec 2017 heat has failed because of problem with heater core which followed failure of radiator in 2/2017. Replaced radiator in 2/2017 and heater core in 12/2017. 10/2019 heat failed again. Heat is insufficient to keep windshield clear in cold icy weather in northeast. Winter is hear again and heat is inadequate to keep windshield clear.

Filed Feb 17, 2020 · Visibility · 54,720 miles · OH

Poorly designed heater core clogs prematurely regardless of maintenance resulting in inability to defrost windshield before or while driving, especially in colder climates. This vehicle has had cooling system flushed at 3 years of age, well in advance of recommended interval and, yet as seen in multiple complaints on computer search still has clogged. 54,750 miles on a vehicle less than 5 years old that we cannot feel safe operating during temperatures below freezing due to likelihood of condensation from our breathing freezing on inside of the windshield.

Filed Jan 19, 2020 · Visibility · 110,000 miles · PA

Heater blows cold air. Does not allow for defrosting while driving.

Filed Dec 2, 2019 · Visibility · 74,990 miles · TX

Vehicle stopped blowing air through outlets causing fogging of wndows and reduced visibility air blockage occurs while stationary and moving

Filed Nov 15, 2019 · Visibility · 50,800 miles · MO

The heater core becomes clogged due to excessive flux use in the heater core construction. Causing no heat output on defrost or through vents. Vwofa has acknowledged this as an issue and offers an extended warranty on the heater core, however, there is a 4-6 backorder on the replacement heater cores. This is dangerous when driving in winter conditions and coming upon freezing rain/sleet or snow this causes the vehicle to become unsafe to drive and potentially leaving you stranded in bad weather. Currently, vwofa is not offering any loaner vehicle while they wait for parts, making my passat unsafe to drive in any possible winter weather conditions.

Filed Oct 31, 2019 · Visibility · 26,000 miles · CA

Tl* the contact owns a 2014 volkswagen passat. The contact stated that the windshield is separating from the frame. The vehicle was taken to hanlees hill top volkswagen (3255 auto plaza, richmond, ca 94806, (510) 283-6300) and the contact was informed that the glue used to seal the windshield was defective. The windshield was not repaired. The manufacturer was not contacted. The failure mileage was 26,000.*pm

Filed May 19, 2016 · Visibility · 76,000 miles · MD

Tl* the contact owns a 2014 volkswagen passat. While driving approximately 55 MPH, the heater stopped and the windows fogged up. The contact continued driving and the heater started normally again. The vehicle was taken to the dealer, but was not diagnosed. The manufacturer was not notified of the failure. The contact stated that the failure occurred every time the heater was activated. The vehicle was not repaired. The approximate failure mileage was 76,000.

Filed Feb 19, 2016 · Electrical, Visibility · 19,000 miles · TX

Backup camera/navigation/radio system system does not working in a consistent manner (camera works when it wants to-big safety concern, screen goes blank, etc.). Radio/navigation controls are inoperable at random occasions while vehicle is in motion or even at a stop position. Radio screen goes blank even if radio is on and user is unable to control it for up to a few minutes. On 2 occasions, even after turning the entire car on and off multiple times the radio was on but all controls were inoperable and unable to turn off. Eventually the system became operable a few minutes later. Safety issue has been discussed with vw dealer and they stated vw knows about all the owner inquiries into this issue but it has yet to make a recall. My concern is that backup camera does not work as it should and therefore the safety feature that the vehicle came with does not function properly. This causes the driver to go in reverse with only the help of mirrors. If safety equipment does not work properly then it should be replaced. Second, when the system controls malfunction the volume and on/off buttons cannot be used and therefore driver is left focusing on how to fix this issue not on keeping their eyes on the road. As per my discussion both with the dealership service department and the customer service at corporate office, they admitted to the recurring issue for many vw owners but said it had not become a big enough issue or safety concern so there was not recall. My question is if system (backup camera/radio/navigation) is already a documented issue for many owners and does not allow a safety feature to work properly (backup camera) or can cause a distraction for a vehicle operator then why is not a recall. I purchased a brand new vehicle with the expectation that all equipment would work as described.