Heater core clogged, reduced defroster performance due to decreased defrost air temperature causes decrease in visibility.
2014 Volkswagen Passat visibility complaints
Page 2 of 2: complaints 11 to 16 of 16, newest first, as owners wrote them.
My car suffered a clogged heater core with 25k miles on the odometer. The result was low cabin heat and an inability to maintain windshield visibility using the defroster setting when outside temperatures dropped during winter. Symptoms occur when stationary or moving.
I was driving on the highway when suddenly my sunroof exploded. It sounded like a gunshot that scared that[xxx] out my family and me. Volkswagen does not want to pay for the repair because an outside source hit it. First there was no cars in front of me at least for 200 meters. Second it looks like the glass pushed out from the inside out. I asked if they had any proof and told me that the glass was pushed out and that something had to hit it. They are willing to pay half the cost but I believe they don't want to pay the full cost because they don't want admit to fault. If a sunroof just does not explode, why on you tube a camera caught volkswagen exploding sunroof. Vw just does not want to report problems because of recalls. I would like someone from your agency investigate, I have not yet ordered them tip fix the sunroof. It's at the dealer in union, nj if are willing to inspect. There is no scuff mark from an object hitting it. I am 99.9 sure nothing hit the sunroof. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The sunroof shattered while driving on the freeway. Nothing hit the vehicle yet vw refused to repair the damaged sunroof. Three passengers can attest to the fact nothing hit the vehicle and nothing entered the vehicle through the sunroof. It simply shattered.
Tl* the contact owns a 2014 volkswagen passat. The contact stated that while driving at approximately 65 MPH, the glass on the sunroof shattered. The contact mentioned that there were no other vehicles around at the time of the incident. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 32,300. The VIN was not available.
After owning the vehicle for approximately a week I realized what I thought was a slight inconvenience turns out to be a major visibility issue. I had noticed shortly after purchasing the vehicle that in congested traffic the interior rearview mirror causes blind spots. At first I noticed that this was blocking the upper sections of most sedan type vehicles. However on the date in question I was in major traffic there was a delivery truck with a higher road clearance. This vehicle began moving left into my lane. That is when I noticed that the interior rear view mirror was blocking my ability to see the tail lights and turn signal lights on the rear of the delivery truck. After noticing this issue I took greater concern when driving and looking at the visibility. Then on the 27th while driving to a local park the interior rear view mirror only allowed me to see about a small portion of their lower torso. The cyclist was in the bike lane just off my front passenger tire. This was still the issue when the cyclist was slightly ahead of my car. If the cyclist had signaled he was merging into my lane for the upcoming intersection I would not have been able to see the hand signal. Luckily because I know there is a blind spot basically in front my car I was able to avoid any incident. These issues would normally not be an issue as most rear view mirrors have both the ability to tilt (up, down, left, right) however also can be moved around two inches upward, downward , left and right. This is due to the ball joints at both the upper and lower (base) of the interior rear view mirror. However on a number of vw vehicles they do not have the lower (base) ball joint. Thus I am unable to position the internal rearview mirror to an appropriate location. Hopefully I can have this resolved before an accident occurs.
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