On starting the vehicle for the first time of the day, console display indicated Lane Assist was disabled. It was necessary to access the menu system and re-enable Lane Assist. Lane Assist was enabled when the vehicle was parked the previous day. Lane Assist has many times somehow become disabled and cleared on the menu system while the car was parked overnight. The problem and others have been reported to Volkswagen several times. After lengthy service visits since 2019, Volkswagen have been unable to correct or explain the faults. Volkswagen insist no error codes have been recorded in the system. All thing considered, the ongoing absence of error codes may be yet another fault.
2017 Volkswagen Passat driver assistance complaints
Page 2 of 2: complaints 11 to 24 of 24, newest first, as owners wrote them.
While driving at approximately 10 MPH, the message "Lane Assist Currently Not Available" was displayed and Lane Assist deselected in the system menu. Later, while parked, I re-enabled Lane Assist using the menu system. This problem, along with others, has been ongoing since 2019. Since 2019, Volkswagen have been unable or unwilling to correct any of the problems experienced with the vehicle.
While stopped at an intersection with no moving traffic, the Park Assist enabled itself warning extreme proximity to something on the left side of the vehicle. As with other faults, the Park Assist faults have occurred numerous times since 2019. The Lane Assist system unexpectedly disabled itself while driving less than five MPH on a slightly inclined driveway.
The emergency breaking incident first occurred on 8 December 2019 as I was entering the parking lot for my apartment complex. There were no obstacles. The second occurrence was reported to the federal safety agency on 5 May 2021. The tracking number for the issue is 11415338. The vehicle has exhibited multiple faults with its electronics, including emergency breaking enabling for no apparent reason, lane assist randomly disabling itself (including driving and overnight while parked), parking sensors alerting extreme proximity when nothing it near the vehicle, Infotainment system (failed to move from VW display, locked up, failed to display rear camera with vehicle in reverse and other failures), the rear camera has failed to display and displayed a image "rolling" vertically, wing mirrors have failed to extend or extend after considerable delay, and other issues. All of these issues have been reported to Volkswagen and service has reported no problems. Additional information, photos, and video are available.
I have a 2017 vw passat se. Front assist breaks or gets ready to break (shows the big car symbol on dashboard and beeps) in bad weather like while it is rainy and there are no cars around me. It also happened a few times during sunny weather. The car slammed the breaks for no reason. There was no car in front of me. I was going like 40-45 MPH. I am super scared it will brake one day when I am going with 60+ on the highway and cause a crash. A safety system that is purpose to reduce the accident risk or impact of a crash should not behave dangerously and become a potatial accident cause.
The passat autonomous braking system engaged while driving on a divided four-lane street with no traffic or obstructions. Lane assist has repeatedly disabled itself. Park assist sensors have repeatedly detected objects extremely close when nothing is present. There have been numerous other system failures. In 2019, I first reported the issues to a volkswagen service center for repair. Since that time, the vehicle has spent weeks in service with volkswagen involvement, with a report of no errors found. The faults have continued, seemingly at random, since 2019. I have supplied volkswagen with notes, photos, and videos of the failures volkswagen not state they cannot accept photo or video documentation, not will they pay for any repair even though the vehicle was under warranty until august 2020 and not repaired. I have a lot of photos and videos, as well as notes that I would be pleased to forward to you.
My car shakes and brakes are really touchy due to the forward assist
All three sensors came on at the same time. After having them checked, no issue was found and codes were reset. A couple of days later, all three sensors showed up again. All of this occurred while vehicle was parked, then again in motion.
While my wife was driving to work and getting ready to get on the interstate, a caution light and alert tone suddenly came on. Display read "front assist: no sensor view." nothing else happened and the alert turned off after a few miles. This is the system that automatically applies the brakes if it senses a possible collision. If this system was to fail, the brakes could automatically apply while traveling at highway speeds with possible disastrous results. Many vw owners have complained and had the same issue. There is currently a class action lawsuit against vw (dack, et al., v. Volkswagen group of america, inc., et al.) for this issue and volkswagen's failure to admit there is an issue or address it.
Tl* the contact owns a 2017 volkswagen passat. While driving approximately 45 MPH with no other vehicles close to the contact's vehicle, the autonomous braking system engaged and the vehicle braked suddenly. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The dealer was not contacted. The approximate failure mileage was 39,090.
2017 volkswagen passat. Consumer writes in regards to issue with rearview backup camera. *ld the consumer stated the vehicle was damaged while it was in possession of the dealer. The consumer stated it has been over a year and there wasno solution for the camera failure. The manufacturer was notified.
Too sensitive ESC issue on 2017 passat could cause safety hazard I have been experiencing the super sensitive ESC that engaged at 35 miles/hour or more at highway entrance and exit with 2017 passat r line. This 35 miles limit is too low compared with vw 2014 jetta se, 2016 jetta 1.8t, 2014 subaru forester, 2017 subaru outback, 2007 mercedes c230, 2011 c300 I own/ed. Driver's perception is not much change due to the car model, especially within the same oem like vw, the corner is designed to support more than 50 miles/hour, but the passat has super sensitive ESC that engaged unexpectedly at the such low speed and it could cause a sudden tire traction change that could trigger car spin or flip at worst case. My experiences were at dry road condition only and not been exposed to the wet or icy road in a past, but other consumer may facing the same issue at some other state by the different road condition. Local dealer and vw have help tested and try changing the symptoms by 1. Change tire due to one of the tire's circumference was 1 inch off, 2. Change speed sensor, 3. Change bearing, and 4. Change ABS ecu, but no improvement been observed. Although this might be contradicted, but one of the loner passat r line have not showing the issue, and another brand-new passat in a lot have the same symptoms. I understand that this sensitivity issue might different by the unit assembly/alignment, or depending on the parts been used for each unit. Tested at multiple locations: ca 237 e to north 1st st exit, ca 85 n to el camino real n exit, us-101 & san tomas expy interchange x 4 corners, us-101 to n matilda south exit, I-280 & wolf rd entrance/exit vw should adjust the sensitivity to be same as other standard models. If they say this is the standard, then the car is useless. (especially for the r line that should support much sportier driving.)
Tl* the contact leases a 2017 volkswagen passat. While the vehicle was in reverse, the rear backup camera failed to display on the monitor. The rearview camera system was not available. The vehicle was taken to esserman international (located on 10455 nw 12th st, miami, fl 33172) where it was diagnosed that the vehicle experienced an electrical failure. The backup camera was replaced and the vehicle was repaired; however, the failure recurred. The manufacturer was contacted and informed the contact that the case was being reviewed and an update would be provided on october 4, 2017. The approximate failure mileage was 90,000. Updated 09/22/17*lj
Tl* the contact owns a 2017 volkswagen passat. While driving 45 MPH, the brake pedal independently engaged and the traction control warning indicator illuminated. The contact stated that the failure recurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 400.
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