Volkswagen Passat backup camera problems

Filed Aug 28, 2026 · Driver assistance, Electrical · NJ

The front information center which is responsible for the rear camera system is shutdown due to the radio / entire screen being dead without reason

Filed Aug 1, 2023 · Electrical, Lights · CA

As the trunk hatch opens and closes, the wiring to the hatch wears down, frays, and then shorts or breaks. This killed our rear view camera, which is a safety issue. This also can cut off light to the license plate. The rear hatch also cannot then be opened from the rear of the car, as the handle is electrical and gets disconnected, possible causing another safety issue.

Filed Aug 3, 2022 · VA

The infotainment screen and system have malfunctioned. The screen goes black and attempts to reboot repeatedly, never actually starting up. This prevents any access to the infotainment system and and use of the backup camera. Not only is this an inconvenience but a safety hazard as all cars are now required to have a backup camera. Upon further research, this is a common problem among many Volkswagen models and has cost Volkswagen customers thousands per incident/case.

Filed Feb 25, 2022 · CT

Approximately 2 years ago the backup camera and infotainment system ceased working. I complained to the dealership but they said that failure of the system was a "characteristic" and not a "defect". In my opinion, having an operational backup camera is a safety feature. They quoted me over $2,500 to repair. I now see on the internet that VW has issued a recall of over 32,000 vehicles (model year 2021) for the exact same problem -- losing the rearview camera and infotainment displays. By the way, lose of the system in my car also means that I cannot use my mobile phone "hands-free" thru the car, which is also a safety feature. So, if VW is issuing a recall for 2021 vehicles for this same issue as my car, why must I pay over $2,500 for it to be repaired on my 2014 Passat?

Filed May 19, 2021 · Driver assistance · AL

The emergency breaking incident first occurred on 8 December 2019 as I was entering the parking lot for my apartment complex. There were no obstacles. The second occurrence was reported to the federal safety agency on 5 May 2021. The tracking number for the issue is 11415338. The vehicle has exhibited multiple faults with its electronics, including emergency breaking enabling for no apparent reason, lane assist randomly disabling itself (including driving and overnight while parked), parking sensors alerting extreme proximity when nothing it near the vehicle, Infotainment system (failed to move from VW display, locked up, failed to display rear camera with vehicle in reverse and other failures), the rear camera has failed to display and displayed a image "rolling" vertically, wing mirrors have failed to extend or extend after considerable delay, and other issues. All of these issues have been reported to Volkswagen and service has reported no problems. Additional information, photos, and video are available.

Filed Sep 14, 2020 · Electrical · 15,000 miles · NJ

Back up camera, radio do not work on a regular basis. Happened a couple of times in the first year but thought it was just a weird blip. Blue tooth disables my ability to make or receive a call while in the car. Radio cuts off or never comes on while driving or stationary. Telephone voice command is stuck in foreign language and even dealer couldn't get it to change back to english commands. Drivers door lock sticks and won't open from outside and sometimes inside. Need to get out on passenger side. Sometimes getting in I have to go to passenger side and can open from inside. Days can pass and things work ok and then out of no where, they don't work?? Maybe electrical or software issue??

Filed Apr 27, 2020 · Electrical · 200 miles · NY

The radio/video monitor on the dash goes black and no sound and no backup camera will engage after different periods of time the monitor comes back on this problem has not been corrected with days of service at the vw dealership over two weeks at this time

Filed Feb 17, 2019 · 12,400 miles · CA

Rear backup camera is useless when it's raining, can't see anything due to the water that collects on the rear camera. Car is not in motion, in a parking lot

Filed Sep 4, 2018 · Electrical, Visibility · 50 miles · NY

As I have seen in your database my passat has many of the same problems. My side mirrors sometimes do not unfold or function as expected. ( vw says there is no fix ) my backup camera sometimes doesn't work ( vw says there is no fix ) my car stops for no reason thinking there is an object in front of it. Not only are these problems real the car did not register any faults. These problems happened all the time yet intermittently. Please note that my car was made in the USA. And exported to canada. I am in canada. Due to my youtube videos I have been contacted by several vw owners many in the USA that have had the same problems and vw is not doing anything for us. I know of some that have had their cars returned via the lemon law. These problems should not be ignored any longer. Https://www.youtube.com/watch?v=pgmjc2qpnoo https://www.youtube.com/watch?v=x5tlkdna0xs https://www.youtube.com/watch?v=momg3denetg https://www.youtube.com/watch?v=z90tvwwsp9y https://www.youtube.com/watch?v=9ylkam6gozu https://www.youtube.com/watch?v=r9j7h5aorjy https://www.youtube.com/watch?v=i27a1wcgxng https://www.youtube.com/watch?v=buhhb0g11_u ***this is not a video I made but it shows a vw stopping for no reason which is how it happened to me: volkswagen front assist stops for no reason https://www.youtube.com/watch?v=uk8gvo0lnms

Filed Aug 2, 2018 · Driver assistance, Electrical · MN

2017 volkswagen passat. Consumer writes in regards to issue with rearview backup camera. *ld the consumer stated the vehicle was damaged while it was in possession of the dealer. The consumer stated it has been over a year and there wasno solution for the camera failure. The manufacturer was notified.