Since owning the vehicle, the lane assist is very aggressive. It will pick up tire marks or tar in the road and jerk the car out of the lane that I am in. I’ve contacted the dealership and they told me that there is nothing they can do to turn the sensitivity down. It has done it several times and almost caused a sideswiped collision.
Volkswagen Passat lane assist problems
14 of the 7,709 owner complaints about the Volkswagen Passat describe lane keeping assist jerks the wheel, most of them for the 2017 model year.
- owner complaints
- 14
- worst model year
- 2017
By model year
- 20221
- 20213
- 20178
- 20162
Often reported together
Adaptive cruise 3Steering noise 2Jerking 2Headlights 1Backup camera 1Airbag light 1
What owners say
The vehicle lane assistance feature for my 2021 Volkswagen Passat nearly caused me to collide with another vehicle on two separate occasions. While driving home on my regular route, there are many cross streets where intersecting traffic may cross in order to facilitate a left turn. On one such occasion a vehicle pulling a utility trailer crossed in front of me but did not proceed through entirely, leaving the trailer sticking out into the lane ahead of me. As I approached I attempted to pilot the car into the right lane adjacent to me, in order to avoid a collision. The lane assist feature took control of the vehicle's steering, pulling me back on a collision-course toward the trailer and other vehicle. I was forced to wrest control of the wheel in order to avoid the other vehicle resulting in a near-miss. Several days later a similar occurrence happened, causing me to lose confidence in the vehicle entirely. This feature can not be permanently disabled, meaning that each and every time I start the car, I am forced to actively disable it. Should I forget to do so, I am in danger of another similar incident. A phone call to Volkswagen confirmed that there is no way to disable this feature permanently, and there is no intent to make an update to vehicle software. This feature, rather than assisting in the safety of individuals, is actively putting lives at risk! Volkswagen refused to offer a vehicle buy-back. I think that the dangers posed here are enough to investigate and also to mandate that manufacturers offer an option to permanently disable the active lane assist feature.
While driving straight in dry weather (i.e. no rain), the lane light will change from – green – to – yellow – color in the dash and the steering wheel will jerk, usually left, sometimes right, very abruptly, as if the car is trying to find the lane with lane assist on. Note, this is on well marked city streets and on regular interstate roads with clearly marked dashed lane lines. This has been happening for at least two months (today's date Dec. 12, 2021) and only now reporting this complaint. It did almost cause me to run into the car beside me several times or turn into the center median (trees) on city streets.
The contact owns a 2021 Volkswagen Passat. The contact stated that while driving in the rain at an undisclosed speed, the Lane Departure Assist malfunctioned, causing the steering wheel to inadvertently move to the right or left. Additionally, the high-beam headlights were aimed too high upwards, making it difficult for the contact to see the road ahead. The vehicle was taken to the dealer, but the dealer informed the contact that the Lane Departure Assist function could not be deactivated and that the high-beam headlights could not be adjusted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100.
Initially heard clicking sound while turning the vehicle followed by airbag warning light. Then noticed driver assistant system not available warning, loss of horn, cruise control, automatic braking, and lane departure warning. Service center has inspected and informed me that the clock spring has failed(common problem with VW).
I started my car and it showed up with “airbag error” I then turned off my car and started it again and something along the lines of “front lane assist error” showed up, there was also a clicking noise from my steering wheel anytime I would turn the wheel, the car also was “breakchecking” me (aggressively breaking when barely any pressure applied) when I was trying to drive home and the digital speedometer is no longer showing up on my dash board. I was only able to get a picture of the “airbag error” message
VW Lane Assist is on when the vehicle is turned on. It must be turned off by the driver which I forget to do. Driving on country two lanes I've encountered joggers, bikers in the designated bike lane, service vehicles on the right shoulder. When I give them some extra room to avoid them the Active Lane Assist steers the car towards the people I'm trying to avoid. If the road is pitched enough the Lane Assist steering is rather abrupt. There is no feature that allows Lane Assist to be disabled and manually re-enabled when needed. The best solution would be to allow lane assist only when the Active Cruise control is active.
On starting the vehicle for the first time of the day, console display indicated Lane Assist was disabled. It was necessary to access the menu system and re-enable Lane Assist. Lane Assist was enabled when the vehicle was parked the previous day. Lane Assist has many times somehow become disabled and cleared on the menu system while the car was parked overnight. The problem and others have been reported to Volkswagen several times. After lengthy service visits since 2019, Volkswagen have been unable to correct or explain the faults. Volkswagen insist no error codes have been recorded in the system. All thing considered, the ongoing absence of error codes may be yet another fault.
While driving at approximately 10 MPH, the message "Lane Assist Currently Not Available" was displayed and Lane Assist deselected in the system menu. Later, while parked, I re-enabled Lane Assist using the menu system. This problem, along with others, has been ongoing since 2019. Since 2019, Volkswagen have been unable or unwilling to correct any of the problems experienced with the vehicle.
While stopped at an intersection with no moving traffic, the Park Assist enabled itself warning extreme proximity to something on the left side of the vehicle. As with other faults, the Park Assist faults have occurred numerous times since 2019. The Lane Assist system unexpectedly disabled itself while driving less than five MPH on a slightly inclined driveway.
Related recalls
No recalls on record for this model year.
Questions about the Volkswagen Passat lane assist
Which Volkswagen Passat years have lane keeping assist jerks the wheel problems?
The model years with the most reports are 2017 (8 complaints), 2021 (3 complaints) and 2016 (2 complaints).
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