Clockspring Recall. Horn not working, buttons on steering column not working, when turning steering wheel it makes a clicking noise, sounds like spring being pulled, driver side air bag light is illuminated on dash.
Volkswagen Passat steering noise problems
92 of the 7,709 owner complaints about the Volkswagen Passat describe clunking or noise when steering, most of them for the 2014 model year.
- owner complaints
- 92
- worst model year
- 2014
- typical repair cost reported
- $1,000
- typical mileage
- 60,000
Is there a fix? There are 4 recalls for this area of the car. See below
By model year
Often reported together
Airbag light 55Ball joint 8Adaptive cruise 4Coil spring 3Grinding brakes 3Steering lock-up 2Lane assist 2Harsh shifting 2
What owners say
I was driving and the airbag light randomly came on out of the blue. While trying to parallel park I noticed my steering wheel clicking. We ran codes on the car and we are confident that the clock spring failed. My horn and cruise control also no longer work.
While backing into a parking spot there was a crunching sound in the steering column. Following this noise the air bag light came on and all steering wheel control buttons nonfunctional including the horn. I reached out to a Volkswagen dealer as I had seen recalls for the clockspring, I was told my vehicle was not included in the recall. This is a 2017 Passat and had approximately 130,000 miles when this occurred. The closest dealer is over 2 hours away, and the service department is only open Monday-Friday.
Clock spring failure. 2015 passat steering wheel started clicking then it snapped my airbag light came on and steering wheel functions didn't work. The sa
The wheel clock spring in the steering column is making loud noises and the horn has stopped working. The airbag light has come on now and the only solution is replacement of the wheel clock spring to make the vehicle safe for the driver. Should be covered under the recall of 2014 VW Passats
On 5/4/24 I was reverse parking & heard a clunk as I was turning my steering wheel then immediately noticed the airbag light come on. Attempted to check any error messages using the only menu control for the vehicle on the steering wheel that did not work. That led me to attempt to test all other controls on the steering wheel which also did not work. During these attempts, I identified that my horn was also not working. Due to the large safety concern this caused, I quickly searched on Google what the cause may be then immediately made an appointment at an auto shop (Greulich's Automotive Repair) with the first available I could find. I did not know this issue was previously recalled as I was too concerned with my safety on the road, specifically not trusting other drivers, not having enough time to research, & the auto shop did not mention the recall either. Spent $1,000 on labor, diagnostic, & the clock steering part. When researching the history of my vehicle, I do not find that this recall was performed. I will be calling VW customer service for reimbursement. After the part has been replaced, the next day, I come to find out that the menu setting control on the steering wheel continues to not work which I have brought attention to the auto shop. Waiting for a call back about why all other controls on the steering wheel works now except the vehicle menu which might be the most important control on the wheel. In addition, the cruise control option does not work either because of this replacement which I come to find out it’s a separate part that needs to be replaced, hence, additional out of pocket costs. Not okay.
I didn't know about the recall until now. The dealership where I bought the vehicle did not. let me know about no recall other than he did all the service himself and come to know nothing was done I'm still waiting on my registration . I was turning into my driveway when I heard a strange clicking noise coming form the steering wheel column. As soon as I heard the clicking sound the airbag indicator light started flashing on my dashboard and the buttons on my steering wheel stopped working. Did some research on the airbag sensor which lead to learning about the clock spring malfunction. Not only I’m I at risk of my airbag not deploying, my HORN does not work. The horn malfunction came to knowledge when a car pulled out in front of me causing me to run off the road. I spoke with Auto Plus Dealership about the malfunction recall. I was told since my car is over 155k miles it could not be replaced under the recall extended warranty. I has just purchased my 2023 VW in October of 202.. I have only owned the car for a less than a month. Yes, the car is available to be inspected upon request. But nothing was done. because he said they found nothing wrong they just reset the light and gave it back to me. as soon as I turned my vehicle back on the light came back on I have not fixed my car I dont have money for parts
I was turning into my driveway when I heard a strange clicking noise coming form the steering wheel column. As soon as I heard the clicking sound the airbag indicator light started flashing on my dashboard and the buttons on my steering wheel stopped working. Did some research on the airbag sensor which lead to learning about the clockspring malfunction. Not only I’m I at risk of my airbag not deploying, my HORN does not work. The horn malfunction came to knowledge when a car pulled out in front of me causing me to run off the road. I spoke with Volkswagen manufacturer about the malfunction recall. I was told since my car is over 120k miles it could not be replaced under the 10 year recall extended warranty. I purchased my 2013 VW CC in October of 2022. I have only owned the car for one year. Yes, the car is available to be inspected upon request.
Steering column makes noises when turning. Airbag Light is on and the none of the steering wheel controls for the radio, phone etc are functioning properly. This is my college age daughter’s car and I fear the airbag won’t deploy in the event she was in a collision.
The Clock Spring issue that was recalled on 2012-2014 Passat's occurred on my vehicle which was manufactured July 2014 as a 2015. The car only has 60k miles on it. Clicking while turning the wheel, no steering wheel controls work and air bag light is on meaning it will not deploy and my vehicle will not pass inspection. I have spent days calling the dealer and left messages but they are not returning my calls. From the my research it appears that my vehicle is not covered by the current recall so in addition the safety concern I will pay a large sum to fix this issue and have no idea how long it will last. I've read where some of the clock springs fail at 30k.
Related recalls
Steering: gear box (other than rack and pinion)
- What is wrong
- Vw is recalling 130 my 2009 passat, passat wagon, and passat cc vehicles. Some vehicles may have an electromechanical steering gear control unit that can malfunction due to a damaged capacitor. If this malfunction occurs, the driver's steering input is not properly processed by the system and the vehicle may not respond as the driver intends. This defect can only occur immediately after vehicle start-up when the steering wheel is moved for the first time and at speeds less than 5 MPH.
- Risk
- Driver attempts to overcome the system during malfunction will cause (1) vibrations in the steering wheel; (2) the steering system motor to turn off; (3) the red steering system malfunction indicator light to illuminate; and (4) audible warnings to chime. A malfunctioning steering system could lead to a crash without warning.
- Remedy
- Dealers will replace the steering gear in the affected vehicles. The recall began on december 5, 2008. Owners may contact vw at 1‑800‑822‑8987.
Recall number 08V577000 · Recall details
Steering: linkages: tie rod assembly
- What is wrong
- On certain passenger vehicles, the left and right tie rod securing nut may be insufficiently torqued.
- Risk
- An insufficiently tightened tie rod nut may loosen, resulting in separation of a tie rod. This can cause a loss of steering control, which could cause a crash.
- Remedy
- Dealers will inspect and install new left and right tie rod securing nuts at the proper torqued specification. The recall began on december 7, 2005. Owners may contact volkswagen at 1‑800‑893‑5298.
Recall number 05V540000 · Recall details
Steering: linkages: rod: relay: connecting
- What is wrong
- Vehicle description: passenger vehicles. The tie rods of the steering assembly are protected on each side by a seal to prevent moisture and dust particles from entering the swivel bearing mechanism. It is possible that some tie rod seals may not seal properly.
- Risk
- If moisture and/or dust particles enter the swivel bearing mechanism, the swivel bearing could wear over time diminishing the steering control of the vehicle.
- Remedy
- Dealers will replace the tie rods.
Recall number 00V414000 · Recall details
Steering: linkages: rod: relay: connecting
- What is wrong
- Vehicle description: passenger vehicles. The tie rods of the steering assembly are protected on each side by a seal to prevent moisture and dust particles from entering the swivel bearing mechanism. It is possible that some tie rod seals may not seal properly.
- Risk
- If moisture and/or dust particles enter the swivel bearing mechanism, the swivel bearing could wear over time diminishing the steering control of the vehicle.
- Remedy
- Dealers will replace the tie rods.
Recall number 99V248000 · Recall details
Questions about the Volkswagen Passat steering noise
Which Volkswagen Passat years have clunking or noise when steering problems?
The model years with the most reports are 2014 (19 complaints), 2013 (18 complaints) and 2015 (15 complaints).
How much does it cost to fix clunking or noise when steering on the Volkswagen Passat?
Owners who mentioned a price put the repair at about $1,000 (median of 8 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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