The contact owns a 2012 Volkswagen Passat. The contact received notification of the federal safety agency Campaign Number: 24V834000 (Air Bags). The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer, but the dealer refused to perform the repair until the contact paid for a diagnostic test for an internal communication error code. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 185,000.
Volkswagen Passat airbag light comes on
384 of the 7,709 owner complaints about the Volkswagen Passat describe airbag warning light, most of them for the 2012 model year.
- owner complaints
- 384
- worst model year
- 2012
- typical repair cost reported
- $637
- typical mileage
- 62,000
Is there a fix? There are 11 recalls for this area of the car. See below
By model year
Often reported together
Steering noise 55Coil spring 19Adaptive cruise 18ABS 12Power steering loss 6Engine failure 6Check engine light 5Wipers 4
What owners say
Clockspring Recall. Horn not working, buttons on steering column not working, when turning steering wheel it makes a clicking noise, sounds like spring being pulled, driver side air bag light is illuminated on dash.
I was driving and the airbag light randomly came on out of the blue. While trying to parallel park I noticed my steering wheel clicking. We ran codes on the car and we are confident that the clock spring failed. My horn and cruise control also no longer work.
Early in 2024 my VW Passat TDI SEL the airbag light would not go off after starting and operating the car. The steering wheel controls were also operation incorrectly -- the horn didn't work, nor did the cruise control, wiper controls, etc. I took the car to my local VW dealership, where it was diagnosed that the steering wheel clock spring was defective and needed to be replaced. The dealership reported the component was on a serious back order, and they would call me when it was available. This presented a clear safety issue, since the airbag was non-functioning, and the horn did not work, and the other steering wheel controls were not operating correctly. I requested a loaner car until such time as the repair could be effected, but was told they would not provide me with one. Many months later, the part became available and in September 2024 the faulty steering wheel clock spring was replaced, and I paid for it. Late in 2025, VW mailed me a notice that they were utilizing an extended warranty coverage for the steering wheel clock spring replacement that I had done. I emailed my application to them, according to all of their guidelines, and 4 month later, after receiving on reply to my application, I contacted VW and was told my submission had been overlooked, but I would receive action within a few days. A few days later, the email I received from VW denied that the faulty clock spring replacement was covered by the warranty coverage for which they had mailed me to apply.
The clock spring system failed, rendering all of the cars' steering wheel functions non-functional. The airbag light is on and the steering wheels airbag does not operate as well as the cars horn and auto cruise controls. The instrument cluster is malfunctioning as well. The safety risks associated with the malfunctions could result in great harm to the driver and passengers in the vehicle.
1) Transmission vehicle is not able to be driven Driving on the highway taking kids to school as my vehicle would not accelerate put me the kids and all that were on the road that morning at risk because all i could do is coast to get off on the side of the highway. I had it towed to independent center No warning signs, lights or messages nor any other symptoms. 2)also faulty steering wheel clock spring all of the controls stopped working airbag light is on and when turning the wheel it clicks and rubs.
The airbag system/clockspring assembly in the steering column appears to have failed. The airbag warning light turned on and all steering-wheel controls stopped working at the same time, which indicates that the driver airbag may not function in a crash. The vehicle can be inspected upon request. This is a major safety risk because the primary airbag might not deploy during a collision, putting the driver at high risk of injury. The issue has remained constant since it first appeared. I had the vehicle inspected by a highly reputable independent repair shop, and their assessment was that the clockspring/airbag component has failed. They advised that the necessary replacement part is unavailable to order, leaving the vehicle without a functional airbag system. I have also seen many other owners of similar 2015 Passat models reporting the same failure online, which suggests this may be a widespread defect. The airbag light is the only warning I received. It turned on a few months ago and has stayed on continuously since. UNKNOWN if there are other related electrical faults.
My airbag light is on, steering wheel controls don’t work, and my horn doesn’t work. Safety is put at risk because the airbag won’t deploy if needed, won’t be able to think in case someone can’t see me.
The contact owns a 2012 Volkswagen Passat. The contact received notification of the federal safety agency Campaign Number: 18V148000 (AIR BAGS); however, the part to do the recall repair was not yet available. The air bag warning light illuminated and remained illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2013 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, the air bag warning light was unexpectedly illuminated. The contact received notification of the federal safety agency Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 82,770.
Related recalls
Air bags: frontal: driver side: inflator module
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Beetle, Beetle Convertible, 2012-2014 Passat, 2017 Passat Wagon, and 2006-2007 Passat Sedan vehicles. The driver's side frontal air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Dealers will replace the driver's side front air bag module, free of charge. Owner notification letters were mailed December 4, 2024. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's numbers for this recall are 69EG, 69GQ, and 69E6.
Recall number 24V834000 · Recall details
Air bags: passenger side frontal: cushion
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Passat vehicles. The passenger frontal air bag may have been folded incorrectly affecting its deployment force. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Risk
- An incorrectly folded air bag can deploy with too much force, increasing the risk of injury.
- Remedy
- Volkswagen will notify owners, and dealers will replace the passenger frontal air bag, free of charge. The recall began October 14, 2020. Owners may contact Volkswagen customer service at 1‑888‑241‑2289. Volkswagen's number for this recall is 69AY.
Recall number 20V533000 · Recall details
Air bags: frontal: driver side: inflator module
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2015 Passat, 2011-2014 Golf A6, and 2011-2013 Audi A3 diesel vehicles, thought to have been previously repaired under one of the Takata air bag recalls. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Volkswagen will notify owners, and dealers will replace the driver's side air bag inflators, free of charge. The recall began December 20, 2019. Owners may contact Volkswagen customer service at 1‑800‑893‑5298 or Audi customer service at 1‑800‑253‑2834. Volkswagen's numbers for this recall are 69R6, 69Q8, 69Q9, and 69Y5.
Recall number 19V862000 · Recall details
Air bags: side/window
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Atlas and 2020 Passat vehicles. An incorrect driver and/or front passenger side impact air bag may have been installed.
- Risk
- In an event of a side impact crash, an incorrect side airbag may not deploy as intended, increasing the risk of injury.
- Remedy
- Volkswagen has inspected and replaced the side air bags, free of charge. The recall was completed in April 2019. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 69Y8.
Recall number 19V218000 · Recall details
Air bags: frontal: driver side: inflator module
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
- Risk
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- Remedy
- Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1‑800‑893‑5298; Audi owners may contact Audi at 1‑800‑253‑2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).
Recall number 19V014000 · Recall details
Air bags: frontal: driver side: inflator module
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2003 Volkswagen Passat sedan, Jetta, Jetta wagon, Golf, EuroVan, EuroVan Camper Van and EuroVan Chassis vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
- Risk
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator, free of charge. The recall began May 2, 2019. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 69X3.
Recall number 18V406000 · Recall details
Air bags: frontal: driver side: inflator module
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2007 Volkswagen Passat sedan and wagon vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
- Risk
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Volkswagen will notify owners, and dealers will replace the front driver air bag inflator with an alternate inflator, free of charge. The recall began on April 30, 2018. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 69Q8. Note: This recall partially supersedes recall 16V‑079.
Recall number 18V247000 · Recall details
Air bags: frontal: driver side: inflator module
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
- Risk
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- Remedy
- Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V‑078.
Recall number 18V148000 · Recall details
Air bags: frontal: driver side: inflator module
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2006 Volkswagen Passat sedans and wagons, 2005-2013 Audi A3, and 2006-2009 Audi A4 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
- Risk
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. The recall began March 2017. Volkswagen owners may contact Volkswagen customer service at 1‑800‑893‑5298. Audi owners may contact Audi customer service at 1‑800‑253‑2834.
Recall number 16V079000 · Recall details
Air bags: frontal: driver side: inflator module
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
- Risk
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- Remedy
- Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1‑800‑893‑5298. Audi owners may contact Audi customer service at 1‑800‑253‑2834.
Recall number 16V078000 · Recall details
Questions about the Volkswagen Passat airbag light
Why does the airbag light come on in the Volkswagen Passat?
Owners who report it most often also describe clunking or noise when steering, broken coil spring and adaptive cruise control problems.
Which Volkswagen Passat years have airbag warning light problems?
The model years with the most reports are 2012 (76 complaints), 2013 (75 complaints) and 2014 (63 complaints).
How much does it cost to fix airbag warning light on the Volkswagen Passat?
Owners who mentioned a price put the repair at about $637 (median of 46 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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