Clockspring Recall. Horn not working, buttons on steering column not working, when turning steering wheel it makes a clicking noise, sounds like spring being pulled, driver side air bag light is illuminated on dash.
2014 Volkswagen Passat: clunking or noise when steering
19 of the 594 complaints about the 2014 Volkswagen Passat describe clunking or noise when steering.
- owner complaints
- 19
- of this car's complaints
- 3%
- typical mileage
- 57,500
- recalls
- 0
Clunking or noise when steering by model year
What owners say
I was driving and the airbag light randomly came on out of the blue. While trying to parallel park I noticed my steering wheel clicking. We ran codes on the car and we are confident that the clock spring failed. My horn and cruise control also no longer work.
The wheel clock spring in the steering column is making loud noises and the horn has stopped working. The airbag light has come on now and the only solution is replacement of the wheel clock spring to make the vehicle safe for the driver. Should be covered under the recall of 2014 VW Passats
While turning the steering wheel, I started hearing a clicking noise. Shortly after the horn or controls are not working and airbag light is on.
While turning the steering wheel, there was a clicking noise followed by an airbag error on the dash. The steering wheel controls and horn no longer work.
Tl* the contact owns a 2014 volkswagen passat. The contact stated that the air bag warning light illuminated on the vehicle due to a broken clock spring. The contact stated that upon due to the failure, the steering wheel would make a cracking noise while being turned at various speeds. The contact took the vehicle to an independent mechanic who diagnosed the vehicle with a fractured clock spring. Upon investigation, the contact discovered the federal safety agency campaign number: 15v483000 (air bags); however, the vehicle was not included in the recall. The contact also took the vehicle to winn volkswagen woodland hills located at 21141 ventura blvd, woodland hills, ca 91364 where he was informed that the vehicle would have to have a diagnostic and that the vehicle would not be covered under warranty or the recall. The manufacturer was notified of the matter and offered no assistance. The vehicle had not been repaired. The failure mileage was a 140,000.
Yesterday, as I was turning out of my driveway, I heard an unusual clicking noise coming from my steering wheel. I drove to work (approx 2 miles from my home) and parked car. When I started my car 8 hours later, my dash screen read "error airbag" and the airbag light was on. The clicking noise is still present but doesn't occur every time I turn the wheel... Only sometimes. This morning,(error light still illuminated) as I was pulling out of my driveway, I noticed my control functions on steering wheel were no longer working. I am terrified that my airbag will deploy. My vehicle has not been involved in any accidents and I am the only owner of the vehicle. My vehicle is not part of the takata recall but the issues I am having seem very similar.
In august of 2017, my airbag light came on and my horn stopped working. There was also a clicking sound when turning the steering wheel. I took the vehicle to volkswagen and was informed that the clock spring had failed and needed to be replaced. After conducting some research, I found that other 2014 passats had been recalled for the same exact issue. My VIN was not covered under the recall, and so I had to pay out of pocket for a new clock spring. I believe that the volkswagen recall was not broad enough to cover all vehicles affected. I reported this to the federal safety agency at the time of the incident. However, about 6 months later, my vehicle began having the same issues. I was informed that the second clock spring had failed and needed to be replaced. Because the part was new, volkswagen covered the repairs. I did not report this second occurrence of clock spring failure at the time. I am reporting the re-occurrence of the clock spring failure now, as I still hope the initial recall will be expanded and that I will get refunded from replacing it the first time. I hope this additional information can help with any ongoing investigations. I am providing documentation of both instances of clock spring failure in my 2014 passat.
Tl* the contact owns a 2014 volkswagen passat. The contact stated that an abnormal grinding and clicking sound came from the steering wheel. On occasion, the steering wheel was difficult to turn. The vehicle was taken to steve white volkswagen (100 duvall dr, greenville, sc 29607, (864) 288-8300) where it was diagnosed that a new clockspring was needed. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that they would not assist since the VIN was not included in a recall. The failure mileage was 121,000.
Backing out of driveway, slight clicking in the steering column when turning the steering wheel to the right. Beep from dash- airbag failure/warning. Now steering wheel buttons and horn are not operational.
Clock spring failure. Clicking in steering wheel while turning car, air bag error light came on and none of the controls on the steering wheel work.
Clock spring in the steering wheel broke and the car's horn, air bag, and buttons on steering wheel no longer work because of this. Made a clicking noise in the steering wheel about a week before completely breaking while trying to reverse in parking lot. Volkswagen dealership confirmed it was clock spring that was broken and it was not covered in the previous recall.
Service bulletins that may apply
- Clean and install an additional plastic "ring" to prevent ingress of dirt,hair
- Rear of teering wheel trim modification for noise when maneuvering.
- This Document was revised
- Mandatory fastener.
- The fault code in
- Horn and ancillary steering wheel controls diagnosis.
- This Document was revised on page 2. The verbiage was changed from the cusomter's perspective to the...
- This Document informs dealers on VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
Related recalls
No recalls on record for this model year.
Questions about the 2014 Volkswagen Passat steering noise
Is clunking or noise when steering a common problem on the 2014 Volkswagen Passat?
19 of 594 owner complaints about the 2014 Volkswagen Passat (3%) mention clunking or noise when steering. The model year with the most reports is 2014.
Is there a recall or service bulletin for this on the 2014 Volkswagen Passat?
There are 0 recalls and 33 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Volkswagen Passat
Airbag light 63Check engine light 22Stalling 22Fuel pump 21Loss of power 16Headlights 11Door locks 10Adaptive cruise 9Engine failure 8Oil consumption 8Coil spring 7Overheating 7Backup camera 6Jerking 6Grinding brakes 5
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