2015 Volkswagen Passat: clunking or noise when steering

Filed Dec 20, 2024 · Airbags, Electrical · CA

Clock spring failure. 2015 passat steering wheel started clicking then it snapped my airbag light came on and steering wheel functions didn't work. The sa

Filed Jan 17, 2023 · Steering · VA

The Clock Spring issue that was recalled on 2012-2014 Passat's occurred on my vehicle which was manufactured July 2014 as a 2015. The car only has 60k miles on it. Clicking while turning the wheel, no steering wheel controls work and air bag light is on meaning it will not deploy and my vehicle will not pass inspection. I have spent days calling the dealer and left messages but they are not returning my calls. From the my research it appears that my vehicle is not covered by the current recall so in addition the safety concern I will pay a large sum to fix this issue and have no idea how long it will last. I've read where some of the clock springs fail at 30k.

Filed Aug 19, 2022 · Airbags · MA

Hello, Airbag light on, horn doesn't work, volume control on steering wheel doesn't work, clicking when turning steering wheel. Huge safety issue with the airbag and horn not functioning at all! Cannot get pass Massachusetts inspection in its current state and have reached out to the dealer. Car was brought to Mattie Volkswagen Fall River, MA on 02/18/2022 and was told part was on backorder and they will contact me when it comes in. It has been 6+ months and still now clocksprings in stock. I check in often with them and they either don't respond or say still on backorder with no ETA. This could cause a catastrophic accident and VW needs to step up to either expedite manufacturing of these parts, offer loaner/rental vehicles or replace the vehicle with a comparable model that doesn't have these issues. Dealer needs to replace the Clockspring on the vehicle, which they claim is in warranty. However, the clocksprings have a huge backorder and don't show any signs of being filled.

Filed Jan 7, 2022 · Airbags · CA

Steering wheel controls, such as volume control, song control, Bord computer control stopped working, Airbag light came on. As turning steering wheel a clicking sound is heard and the horn doesn’t work. Basically any electronic control and connection from steering wheel to steering shaft including safety Airbag and acoustical warning device (horn) are not working. Has been reported to VW Service via phone, been inspected and confirmed by VW dealer. No further action or reaction so far from VW.

Filed Aug 2, 2021 · Airbags · SC

Steering wheel controls, such as volume control, song control stopped working. As well as airbag light came on. Then a week later heard clicking while turning steering wheel and noticed horn doesn’t work as well.

Filed Jan 19, 2021 · Airbags, Electrical · 38,000 miles · AL

Steering wheel started making ticking noises around 35k miles. Roughly 36k miles the air bag error light came on. Roughly 38k miles horn and all steering wheel buttons lost power. Clock spring problem obviously. Im told this vehicle was recalled from 2010 to 2014 models. Well obviously the issue was not fixed.

Filed Jun 18, 2019 · Airbags, Electrical · 53,200 miles · OH

Update june 2019 - now my car has 53,000 miles. My replaced clock spring has failed again. No horn, or steering wheel controls and the airbag light is on. This is 8 months/10 miles after I had it replaced. This is a safety issue. I am requesting that dot the federal safety agency investigate a safety issue with clock spring part on my 2015 vw passat, which controls both the air bags and the horn. I purchased the car new in sept 2015. I started my car with 42,500 miles and the airbag light came on and stayed on. The vehicle was stationary in a flat parking lot the first time I noticed the air bag light. When I drove the vehicle and turned the steering wheel there were clicking noises coming from the steering wheel area. When I got home, I googled a couple possible causes and scheduled the vehicle in to a mechanic. Before I could get vehicle in for service, the horn and other steering wheel controls went out. I was left without airbags and a horn on a vehicle that I drive daily. The mechanic determined that the clock spring needs to be replaced.

Filed Feb 14, 2019 · Airbags · 75,416 miles · MD

This first was notice when car was parked and started to drive on the highway steering wheel makes a clicking noise when its is turned. At the same time as the noise started the air bag light can on and stays on. This is the 2nd time this has happened. Vw said it is a wiring problem from the airbag modulal to the sensor instead of a direct fix they did a overlay of the circuit wires. This has now failed.

Filed Dec 9, 2018 · Airbags, Steering · 45,000 miles · NJ

Steering wheel started making a clicking sound and controls and horn on the steering wheel no longer function. The air bag light came on immediately. Car started havint this issue when first started and backing out of a parking space.

Filed Oct 3, 2018 · Airbags · 42,500 miles · OH

I am requesting that dot the federal safety agency investigate a safety issue with clock switch part on my 2015 vw passat, which controls both the air bags and the horn. I purchased the car new in sept 2015. I started my car with 42,500 miles and the airbag light came on and stayed on. The vehicle was stationary in a flat parking lot the first time I noticed the air bag light. When I drove the vehicle and turned the steering wheel there were clicking noises coming from the steering wheel area. When I got home, I googled a couple possible causes and scheduled the vehicle in to a mechanic. Before I could get vehicle in for service, the horn and other steering wheel controls went out. I was left without airbags and a horn on a vehicle that I drive daily. The mechanic determined that the clock spring needs to be replaced. I am responsible for all repair costs. An august 2015 clock spring recall included 416,000 vehicles including 2010-2014 passat vehicles. My vehicle repair is for the same part, but the year of vehicle is not included in the recall.

Filed Sep 11, 2018 · Airbags · 89,000 miles · CA

I was driving my 2015 vw passat (in excellent condition) I was pulling into a parking space slowly and as I turned the steering wheel I heard a crumpling noise that sounded like it was coming from my steering column. I stopped immediate and suddenly the dash board read "airbag error". I proceeded into the parking space slowly, turned the car off and called my vw dealer. We set an appointment to have it looked at. After about 10 miles of drive time on my way home, all of my other steering wheel components (raido, dash controller, voice controller, had all stopped working. When I got home I did my research and have discovered the airbag error along with the other steering components failing.. Is very common in 2015 passats! I feel this needs to be addressed as a safety recall. What ever is causing the airbag to become malfunctioned needs to be addressed. I have made an appointment with my vw service department. They want $145.00 to take it apart and assess what went wrong. Will keep you posted.

Filed Sep 2, 2018 · Airbags, Electrical · 46,000 miles · FL

Steering wheel began clicking when being turned. Air bag light came on. Horn and steering wheel controls are not working. Appears to be a failed clock spring.