2015 Volkswagen Passat: broken coil spring

Filed Jul 15, 2023 · Suspension · OH

Rear coil spring is broken. Normal driving conditions and we noticed a significant vibration. Upon inspection of rear suspension we found a broken rear coil spring. I researched this issue and found that VW recalled several other 2015 models for rear coil springs breaking. This is a major safety issue. Currently we cannot use the car due to this safety issue.

Filed Sep 27, 2022 · Suspension · MA

Fractured rear coil spring on a 2015 Volkswagen Passat Limited. There is a current recall, 42J5, for various VW's from 2015 to 2019, but not for the Passat. the federal safety agency Campaign #19V188000 should cover rear coil springs in all VW"s for the years listed. Same defect, same dangers. I have the coil spring and will save it for a reasonable period of time if an inspection of the unit is needed. Contacted VW customer service and was told coil spring would not be covered.

Filed Sep 13, 2022 · Airbags · TX

The clockspring on my 2015 Passat went out at the beginning of July. The part is on major backorder and I was told that it won't be in for at minimum a year. I do not have an airbag, a horn, or access to any of the controls on the steering wheel. My local dealership was of no assistance. There was no warnings when the clockspring failed.

Filed Aug 17, 2022 · Suspension · 124,000 miles · WI

The contact owns a 2015 Volkswagen Passat. The contact stated while driving at 60 MPH, he heard an abnormally loud sound coming from the front driver's side of the vehicle. The contact stated upon taking the vehicle to the dealer for a tire rotation, the dealer informed the contact that the front driver's side coil spring was fractured and the rear driver's side coil spring was cracked. The vehicle was taken to an independent mechanic where the front driver's side coil spring was replaced. However, the part for the rear driver's side coil spring repair was not available. The vehicle was not repaired. The contact referenced the federal safety agency Campaign Number: 19V188000 (Suspension). The manufacturer was not notified of the failure. The failure mileage was approximately 124,000.

Filed May 24, 2022 · Airbags · NE

Clockspring broke so no airbag and the dealership won’t fix it and it’s under warranty.

Filed May 12, 2022 · Airbags, Electrical · VA

Clockspring broke when making a turn in the drive-thru pharmacy. Loud pop, then lost all power to steering wheel. Horn does not work, none of the controls work and the airbag is not guaranteed to work. Car has been at dealership for 5 months waiting for a repair. No ETA for 5 months now....

Filed Apr 5, 2022 · Airbags, Steering · IL

While at the dealership for other emission related warranty items, the vehicle clock spring broke which disabled the driver side air bag, the horn and other steering wheel related controls. This occurred in late December 2021. The replacement part was on back order with no definitive delivery date provided. As of today, 4/5/22, the item is still on backorder with no estimate date for parts.

Filed Aug 12, 2021 · Suspension · MO

Rear passenger side wheel area started making a lot of noise. After tire was taken off, found rear coil spring broken and dislodged from proper location. Then looked at drivers side rear coil spring and it was still in proper location but broken. Found replacement part which also fit VW Beetle and VW Jetta which are much smaller cars than a Passat. VW does not offer heavier springs.

Filed Jul 9, 2019 · Suspension · 17,000 miles · IL

Tl* the contact owns a 2015 volkswagen passat. While driving approximately 35 MPH, the contact heard a lot of unusual noises coming from the rear of the vehicle without warning. The contact stated that the vehicle was leaning towards the driver's side. The vehicle was taken to fox valley volkswagen schaumburg (847‑839‑8101, located at 1000 east golf road, schaumburg, il 60173) where it was diagnosed that the rear coil spring was fractured and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 17,000. *tr

Filed Jul 6, 2019 · Suspension · 16,015 miles · IL

I recently faced an issue with my volkswagen passat 2015 with the suspensions making clanking noise. I had it checked with the dealership and the issue turned out to be broken coil springs on the rear left side. I have own this car for three and a half years, but only have 16k miles on it. I rarely drive in snow as I work from home. A little exposure to snow have caused the coil springs to wear out. I have heard of recalls from nissan and honda in the past regarding a similar issue with coil springs. I'm sure other volkswagen owners are facing the same thing as I heard the service agent whispering that this happens with most of the volkswagen cars and he's surprised there hasn't been a recall for it yet. As I'm merely over the bumper warranty, I had to pay $800 out of pocket to replace the springs. I wish volkswagen made more reliable cars.

Filed May 28, 2019 · Suspension · 59,000 miles · PA

On the way to the airport pulling out into traffics. I heard a pound noice and my whole car vibrated. It was like a sting loud and tension filled. When we came back to have it looked at and my dealership they say it's a coil spring. Ive found recalls on the vw 2015-2019 but not the passat. Well. The passat has the problem too please look into to this. Very disconcerting. I feel it is the same problem

Filed May 2, 2019 · Suspension · 68,000 miles · NY

Tl* the contact owns a 2015 volkswagen passat. While driving 35 MPH, an abnormal noise was heard from the rear of the vehicle without warning. The vehicle was taken to maguire volkswagen of ithica (located at 370 elmira rd, ithaca, ny 14850, (607) 257-1515) where it was diagnosed that the rear passenger side coil spring fractured and needed to be replaced. The contact was also informed that the coil springs installed on the vehicle were not made to support the weight of the vehicle. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 68,000. The VIN was not available.