While driving the car the car shut off causing an issue with the steering and brakes. This is the second time this has happened. in trying to duplicate the issue, with the car in park and running we were able to duplicate it by wiggling the key fob while it is in the switch. We were able to do this 3x. We search out a recall notice for our year, make and model related to this issue. When we called our VW dealer we were informed that our vehicle does not have any open recalls. We contacted VW customer service and we were told the same. Our particular VIN was built in the middle of recalls related to this exact issue and no previous repairs were done. The customer service Rep could not see a reason why ours is not covered but that they go strictly by the VIN. Our vehicle was built 03/2010 and the recall numbers we are reading are 15V194000 and 11V151000. We are experiencing the same issue and our vehicle was built within the recall period so I want to understand why ours is not part of the recall for this issue.
2010 Volkswagen Routan electrical complaints
Page 2 of 6: complaints 11 to 40 of 150, newest first, as owners wrote them.
We bought the 2010 Volkswagen Routtan on July 2021, the engine shutts off suddenly. We took it to the dealer and no one knows what the problem is. I was checking the value of the car and found a safety recall in June 2011 and another recall on 04/01/2015 We don't know if they took the vehicle to fix the problem. There has been 2 safety recalls the federal safety agency CAMPAING 15v194000 on April 2015 and the one on March 2011 the federal safety agency CAMPAING 11v151000 both has to Do with the ELECTRICAL SYSTEM:IGNITION:SWITCH
Car shuts off while driving, ignition key fob issue recall. Tipm system recall.
The contact owns a 2010 Volkswagen Routan. The contact stated while driving approximately 30 MPH, the vehicle suddenly stalled. The vehicle lost power steering and braking functionality. The contact stated that numerous unknown warning lights were illuminated and blinking. The contact was attempting to maintain lane when the vehicle independently restarted and the contact pulled off the road safely. The contact turned off and restarted the vehicle and all the functions returned. The contact drove the vehicle to a dealer however, the vehicle was not diagnosed or repaired. The contact researched online and related the failure to the federal safety agency Campaign Number: 11V151000 (Electrical System). The contact stated that the failure was a recurring issue. The manufacturer had been informed of the failure. The failure mileage was approximately 188,000.
This has happened multiple times. The ignition will cut off which make the car engine quit running. Loss of braking, steering, power has left me in the middle of intersections being nearly avoided being ran into. When this happens all the warning lights come on and the engine turns off. The exact problem VW recall number 28H1 is affecting my vehicle.
The contact owns a 2010 Volkswagen Routan. The contact stated while driving at various speeds, the vehicle would shut off without warning. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 15V194000 (Electrical System) however, the VIN was not included. The vehicle was not taken to a local dealer to be inspected. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 124,000.
The vehicle turned off in the drive gear. I lost steering,breaking and control of vehicle.
2010 VW Routan VIN:[XXX] We purchased the vehicle used in November of 2018. From November 2018 through early 2020, I experienced the car turning off while driving it about once every 4-6 months. When researching this issue we found that extra weight from other keys or keychains could be affecting it so we separated the car key from my house keys. This showed no improvement. From early 2020 through early 2021, the issue increased in frequency. Instead of once every 4-6 months it became once a month. And, unfortunately in the past 3 months, it has started occurring several times a week (sometimes multiple times a day). This has been a safety concern for our family and we are very nervous that this could cause a serious accident. Luckily the other vehicles around us when this occurs have been alert drivers that were able to give us the extra time to restart our vehicle. We realize that this won’t always be the case and need to get it fixed. The issues we are experiencing as outlined above are in line with the issues listed in the federal safety agency Campaign ID: 11V151000 for other 2010 VW Routans. However, for whatever reason, our VIN number is not included in the recall. I would like to make a formal appeal with the federal safety agency that our vehicle be included in this recall and that it be repaired by VW as it is quite clear that what we are experiencing is from the issue in this the federal safety agency Recall Campaign. We are disappointed to be in a position to fight for something to get fixed that is quite clearly caused by a defaulted part, but remain hopeful that this will be resolved in a timely manner. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2010 Volkswagen Routan. The contact stated while driving at various speeds the vehicle would shut off randomly. The contact stated traction control warning light was illuminated. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 11V151000 (Electrical System) however, the Vin was not included. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 147,833.
Hi - I have a 2010 VW Volkswagen that has an issue with headlights intermittently working, which is very hazardous and also the windshield wipers randomly turn on and the car was intermittently starting (now won’t start at all since 7/18/2021) among other things. Car appears to not be starting due to fuel relay with TIPM. The intermittent headlights is very dangerous but corrects itself in a few days so mechanics haven’t been able to figure it out. This car is related to the several Chrysler models from 2010-2014 (it states Chrysler on various parts of my VW Routan) that had a recall for issues with the TIPM box, which appears to be the issue with my vehicle. As far as I can tell the same recall was not issued for the Routan. Why? I’ve found many similar descriptions of Routan owners that have had the same issues I have and these go back to the TIPM. Will there be a recall? There is one of many links detailing people with the same issues/concerns. https://www.change.org/p/matthias-mueller-volkswagen-of-america-volkswagen-of-america-recall-the-routan-due-to-a-major-safety-issue my Vin is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owned a 2010 Volkswagen Routan. The contact stated while the vehicle was parked in the driveway, the vehicle independently caught on fire. There was no crash nor injury due to the fire. The air bags did not deploy. The fire department was contacted and was able to extinguish the fire. A police report was filed. The vehicle was not towed. The contact had an independent mechanic inspect the vehicle and deemed the vehicle as a total loss. The vehicle was destroyed. The manufacturer was not informed of the failure. The approximate failure mileage was 125,000.
I purchased this vehicle in March of 2015 when my vehicle shut down and rebooted itself while driving. Since 2019-present, my vehicle shuts off while driving and will restart back up maybe 5 mins, an hour or so later. The ABS, check engine, airbag, and other lights on the dashboards come on and remain on, in which, my car begins to make a beeping sound. the headlights, wipers, and sometimes my horn goes on and off by itself. When my vehicle shuts off, so does my ability to steer the wheel, it locks up. when I turn the air on in the car, my car begins to shake as well. Also, I have replaced my car battery, alternator, and starter two times this year and my vehicle still have the same issue.
The TIPM is failing which is a common issue with the vehicle make/model. My particular vehicle was not covered under any recalls, however, I have the same tell tale TIPM failure issues as all of the cars that were part of the recall. My lights intermittently work which causes a safety hazard. They will either not turn at all, will turn on and start flashing, or will appear to be working as normal until I'm driving and then they will flash off intermittently. This puts anyone in my car as well as oncoming traffic at risk when my lights malfunction at night. The airbag warning indicator light also flashes off and on as well making me think that it may be failing whenever the TIPM is not functioning properly. The door locks and windows have also locked/unlocked and opened/closed at random (even when the vehicle is off and has been parked with the power off for hours). I spoke with the mechanic about all of these issues and he verified that it was likely a failing TIPM and that it is a well-known issue with the Routan. My vehicle is available for inspection any time. Volkswagen and Chrysler know that this is a common issue and yet they have put their customers in danger by not recalling all of the affected vehicles. I am not sure what date to put as the date of incident as this has been ongoing since I have owned the vehicle. I put the current date (as it happened just today) and mileage, however, please understand that this has been an ongoing issue for years and Volkswagen has failed to include my vehicle in any recalls even though this is a well-known issue.
My vehicle cuts off within 5 minutes after driving at speeds between 20 to 40mph (usually required in neighborhoods and school zones). Steering wheel locks up and vehicle power cuts completely off. No warning or lights indicating the shut off!
The 2010 volkswagen routan will randomly shutoff. The vehicle has shutoff with and without auto-start and while parked and while in gear moving. There is no indication of a problem. During a failure, the keyfob is in the on position and the drivers electrical display goes blank with no indicators. To restart, the keyfob is rotated back to the off position and then to start. The vehicle will operate normally until the next failure which could be minutes, hours, days.
I have volkswagen routan 2010 the car won't start I leave the car for 2 days and now I went to start the car the car don't want to start no crank no power I have to start the car with the jumper cables I have replaced the starter and I test the battery and I test the alternator which are all working fine I don't know what could be the problem I start the car again today and don't want to start now I'm going to change the battery and see what's happen. I am already tired of this car I recently bought it everything is fine with the car but won't start don't do me any good I don't know why I bought this kind of van many people was telling me don't buy volkswagen go with honda odyssey or toyota sienna with the volkswagen is my worst experience.never again.
Contacted orlando volkswagen south 5474 s. Orange blossom trail orlando fl 32839 (866) 318-7865 (407) 581-0665 https://www.orlandovwsouth.com was told they do not do the recall. Contacted dealer in 2015 and now with no remedy. When driving the car will turn off and lose all power. Has happened 10 to 20 times and is very dangerous.
Tl* the contact owns a 2010 volkswagen routan. The contact stated that the vehicle would fail to start up after multiple attempts. The contact also stated that while driving at various speeds, the vehicle would stall and then independently restart with several warning lights illuminated. Upon investigation, the contact linked the failure to the federal safety agency campaign number: 15v194000 (electrical system) however, the VIN was not included. The manufacturer was informed of the failure and confirmed that the vehicle was not included in the recall. The contact then spoke with j. Bertolet volkswagen (555 pa-61, orwigsburg, pa 17961) where she was informed that the vehicle received the free recall repair prior to her owning the vehicle. The vehicle was not repaired. The failure mileage was approximately 202,000.
The whole electrical system has gone out while driving in limestone county alabama. Keys don't start it none of automatic doors will open.
I was driving home from work approx. 30-35 miles per hour and my van died. I lost power steering and brakes. Luckily I wasn't seriously injured. There was no warning. No service engine light. Within a span of less than 2 years ive already replaced the fuel pump, the battery, and the alternator is still new and under warranty. The ignition/power windows fuse constantly needs adjusting so I can roll my window up or down. All the dash lights come on randomly as well. Sometimes the windshield wipers would come on. Never had a vehicle die on me while driving due to manufacturers issues. After reading other consumer complaints about the same issues im very confident its the tipm. Some complain that this costs people $1 000s on a chance that you can get a couple more years out of it. The van wants to turn over and continues cranking when key fob is in ignition but doesn't turn over. I cannot get it to start at all.
When car is running, either in park or drive, the engine cuts out. We must wait 30 sec to restart. It will then restart. This action happend both when the car is in park and drive. The action happened once in our driveway and once coming out of a carry out driveway.
The electric rear sliding door has become stuck shut and no power goes to the door. The key becomes stuck and the ignition and are unable to remove it. There have been recalls for the same make and model with these issues, but there are no recalls for these issues tied to our VIN.
Drivers side sliding door will not open. I've tried all kinds of ways to open it and it will not budge. Also, when driving, car shut off with no warning.
Every once in a while the car does not start, everything works including the windows, lights but engine does not start. I have had battery, alternator, and starter replaced, and it is still doing it. Hard for repair shop to diagnose because it doesn't do it when it's there. Most of the time it finally starts after about 8 to ten times of periodically turning the key. The vehicle is stationary when this happens.
Recall: 11v151000 / 28g1/u8 I almost got into at least 3 times a big accident, as engine shutting off suddenly while I'm driving. This happens anywhere: highway ; intersections, and in heavy traffic. After inspection by a volkswagen specialist at 'e&c auto repair'. Fernando conclusion: engine shutting off because they have a problem with the electrical system ignition switch. This is a safety problem under volkswagen's recall. Driving this vehicle is an incredible threat to the public road. The driver, passengers, and the surrounding traffic participants are exposed to a safety risk. Based on information on campaign 28g1/u8 (manufacture date from october 2009 through june 2010), my vehicle (manufacture date: march 2010) is qualified for repair under a safety recall. Please provide me authorization number, for a local dealership, to be done safety repair
It turns on all the lights on the dashboard saying it needs auto assist service there is no problem with it the dealer cannot take care of it because they don't take care of volkswagen routan no more
The engine stalls as the vehicle is driven and it locks the steering wheel. This happens while car in motion,noticed a previous recall for this issues however it seems to be happening again and I don't think my VIN was included in recall.
Started having a key fob issue around 80k miles. Ignition would not turn off correctly causing battery to drain. Spoke with vw informed me no recall. Issue escalated to the point that the key fob will randomly eject from the ignition while the car is running and in motion. Sometimes the car will lose power and have to be pulled over and restarted. Obviously this is not safe while driving down the highway.
Tl* the contact owns a 2010 volkswagen routan. The contact stated that the vehicle failed to start intermittently. While driving, the key fell out of the ignition switch and the check engine indicator illuminated. The vehicle was taken to an independent mechanic who referred the contact to the local dealer. Brunswick volkswagen (1420 industrial pkwy s, brunswick, oh 44212, (833) 269-4092) diagnosed that the win module and two keys were needed. The vehicle was not repaired. The manufacturer was contacted and provided case number: 190676488. The failure mileage was 140,000. The VIN was not available.
The engine stalls as the vehicle is driven and it locks the steering wheel. This happened about 8 times within the past 24 months. We discovered that 12,000 and more routan 2009 and 2010 have been recalled for the same problems with some fatalities reported due to this defect: ignition moduls and electronic moduls. Vw and gm-chrysler are not supporting the vw. Dealer repair/replacement as my vw routan seems not having been tracked down during initial recalls.
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