Vehicle has failed to start on multiple occasions. The vehicle has been to the dealership as well as other repair shops on several occasions. No one could diagnose the issue since it was occurring intermittently. We have had the battery and starter replaced in hopes of correcting the underlying issue. The car has also stalled once while slowing down. The various lights on the console flashed and the dvd player quit working after this episode. After online research we now believe it might be an issue with the tipm and will have this tested.
2010 Volkswagen Routan electrical complaints
Page 3 of 6: complaints 41 to 70 of 150, newest first, as owners wrote them.
The key on my vehicle (2010 volkswagen routan) has gotten stuck in the ignition switch while parked and has also gotten stuck on start (causing the engine to crank consistently). My vehicle has an open recall for an ignition switch problem so I took it to my local dealer (gerald jones volkswagen in augusta, georgia). I was told that they could not help me because management refuses to purchase the parts for my vehicle due to the cost of the parts. They said I would have to take my vehicle to another dealer 1-2 hours away. I am now having a difficult time getting my vehicle repaired due to the distance.
I believe the ignition switch is faulty but my VIN does not come up under the ignition switch recalls (15v194000 or 11v151000). One time when accelerating up a bumpy hill going about 40 MPH on a highway, the vehicle shut off and power steering was not available. I was able to maneuver to the side of the road and turn it off, put it in park, and turn it back on. Another time on a flat bumpy road, accelerating at about 35 MPH, the vehicle shut off again with no power steering available. I again pulled over, put it in park, turned it off and then restarted it.
The car intermittently dies, sometimes when hitting a bump. Traction control lights up, engine shuts down, and of course, power steering gone. This has been happening for 3-4 months. Most recently, the lightning bolt safety light lit up, which relates to a electric throttle control light, or etc. That disappeared, then the check engine light lit up. That also disappeared. The ignition key inadvertently moves into the off or accessory position, the engine will turn off, which will then depower various key safety systems including, but not limited to, air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash. Electrical system ' ignition ' switch
This complaint involves a well-maintained minivan with 65,000 miles and an engine that quits unexpectedly while in motion, disabling the power steering and brakes. As described in the defect notice (part 573 filing), published 3/1/2011 and amended 5/10/2011, citing recall code 28g/u8, this minivan falls within the applicable VIN range and build dates however, volkswagen refuses to cover the repair under the recall. The problems with the vehicle began approximately six months ago when the engine quit numerous times, mostly when stationary, right after starting, but twice when in motion in freeway traffic. In all cases, the key was untouched and remained in the on position and the dash lights remained on. Likewise, in all cases, after jiggling the key, the vehicle restarted and ran normally. About four months ago, a new problem surfaced whereby the engine would not start until we wiggled the key for between two and twenty minutes. Most recently, at the end of a trip, the vehicle will not shut off. The engine continues to run, even with the key removed. This problem prompted us to deliver the car to our local vw dealer on 12/26/2018 and their diagnostic notes include 'found internal separation of win module.' their estimate is for replacement of the recalled item, the win module. It seems clear that the problem with this vehicle, and the part needed, both mirror exactly that which is detailed in the part 573 notice and as such, should be included in the covered repairs. Moreover, it is evident that the manufacturer did not accurately assess the extent of the defective vehicle range. I encourage the federal safety agency to intervene and force this manufacturer to properly ensure the safety of those driving in, or around, these vehicles.
Tl* the contact owns a 2010 volkswagen routan. When the contact attempted to start the engine, the ignition switch produced an abnormal winding noise. The vehicle was not diagnosed or repaired. The dealer was not notified. The manufacturer stated that the VIN was not included in the federal safety agency campaign number: 15v194000 (electrical system). The vehicle was not repaired. The failure mileage was 118,000. *bf
My van shut down while driving for the fourth time. I was slowing down to a stop at a light and the engine lost power and I lost power steering and brakes. This has been happening much more frequently now than before (with 3 times in the last month). My van is not included in win module recall as the VIN is a couple of digits off. This is very frustrating and scary.
My van shut down while driving again. I was slowing down to make a turn and the engine lost power and I lost power steering and brakes.
My van shut down while driving again. I was slowing down to a stop at a light and the engine lost power and I lost power steering and brakes.
My car died while driving it at 50 miles an hour with my two kids in it! It has since died multiple times (I don't allow my children in it anymore, but it has died with me alone in it to and from the mechanics) and refused to start multiple times. We have had to have the battery replaced twice. When I had it inspected and diagnosed by my mechanic (who specializes in vws and audi's) he told me it was a recalled part. When I brought it to the vw dealership they told me I needed to contact vw coporate to get a claim number. When I called corporate they told me my vehicle didn't quality for the recall (even though it was my car fits the model, timeframe, and diagnosis of the recall) and they refuse to honor it. This is dangerous and is going to get someone killed!
Tl* the contact owns a 2010 volkswagen routan. While driving at unknown speeds, the vehicle intermittently stalled. Once the vehicle was restarted, it operated normally. There were no warning indicators illuminated. The vehicle was taken to the local dealer (flow volkswagen, 5011 new centre dr, wilmington, nc 28403, (910) 392-3889) where it was diagnosed that the win module /ignition switch needed to be replaced; however, the parts were on backorder. The vehicle was not repaired. The contact stated that the vehicle should be covered under the federal safety agency campaign number: 11v151000 (electrical system). The manufacturer was contacted and provided case number: 181194533, but no further assistance was provided. The failure mileage was 80,000. The VIN was not available.
The federal safety agency campaign id number: 11v151000. My car shuts off while driving it. It goes into auxiliary you need to safely pull it to the side of the road and restart it. This has occurred multiple times. Experience inadvertent ignition key displacement from the run to accessory position while driving causing the engine to shut off. An engine shutting off suddenly while driving could increase the risk of a crash.
Driving at any given time the headlights turn off and do not come on. Stop and restart car and still do not turn on. The high beams or the low beams. They will not switch on. They come on for a few seconds and then turn off. Will turn off as we are driving and we are no longer visible to other cars.
Tl* the contact owns a 2010 volkswagen routan. While driving 25 MPH, the vehicle stalled without warning. The contact was able to restart the vehicle and drove home. The dealer was not notified and the vehicle was not diagnosed or repaired. The manufacturer was notified and informed the contact that the failure was not associated with a recall. The contact referenced the federal safety agency campaign number: 11v151000 (electrical system) as a possible cause of the failure. The failure mileage was 76,000.
There was a recall on the minivan routans I just bought it is exhibiting the key fob issue. Where the car just shuts down. I'm not seeing my vehicle there at all can you assist. Not really able to demonstrate it consistently but my wife and I have seen it happen twice so far.
Car has intermittent problems starting. Not an issue with the starter but possibly ignition or electrical system. Some light online research reveals this a a very common issue with this make/model. Car will start fine one time then next it won't . Sometimes it takes two tries, sometimes 15, sometimes it won't start for hours. The issue has occurred two days in a row now. Vw has an obligation to put out products that can safely start and get their customers either to where they need to be or away from an unsafe situation. It's not an issue of proper maintenance, it's an issue of poor and unsafe performance.
2010 volkswagon routan has stopped in mid traffic going 30-40 MPH on a busy road. Lights and audio have flickered, then turn off. Car spontaneously starts and stops any given time in motion and standing still, and cannot be jumped to revive. Have been in the car with my children and have had it stop in the middle of the road. We have had it less than a year, completely unsafe. Told the exact recall doesn't apply to my VIN#.
The totally integrated power module (tipm) is defective causing the vehicle to stale while in-motion resulting in loss of power steering and braking and near misses. This has occurred while vehicle was in transit up to 45 miles per hour. The vehicle's dvd system stopped working. The vehicle has failed to start. Also, while making turns, from a stopped position, the vehicle has staled resulting in near misses with oncoming traffic. While starting the vehicle, the interior lights would flash while failing to crank start. The staling while in motion occurs multiple times daily. The vehicle has been to the mechanic at least 10 times since purchasing it in 2015. The vehicle has always had this problem since purchasing. The most recent visit to the mechanic concluded (2/2018) the tipm to be defective and that the dodge/chrysler products with the same tipm part is already recalled yet the vw sister-product is not recalled. The mechanic recommend replacing the tipm because it is a safety issue and will continue to cause staling at high rates of speed, near misses, if the part is not replaced. The cost to replace was approx. $1,500.00. The federal safety agency needs to issue a safety recall for the tipm in 2010 vw routan.
While the car is being driven, at times the engine will cut out, leaving the car in "on" but with no engine power. We then have to pull the steering wheel (with no power steering because the engine is off) to get the car to the side of the road. We then have to put the car in park to start it again. When the engine cuts out while driving, we lose power steering and brakes so steering and stopping the car become tremendously hard to do. Extremely dangerous. This has happened 10 times to us in the last year. There is a recall from 2011 and an extension to that recall in 2015, for the same make/model/year I have. However, vw has told me recalls are VIN specific and not enough people who have the same build as me have complained, for them to issue another extension. Vw recall #28hi & the federal safety agency id#15v194000 - I'm having the same exact symptoms, but no help from vw because my VIN does not have a "recall" tag for this issue.
Tl* the contacts owns a 2010 volkswagen routan. When the contact opened the driver's door, snow fell onto the power window switch. After the contact cleaned the snow off the switch, she later smelled a burning oder coming from the door. The contact attempted to use the window later in the day, but the window failed to go down. The contact checked the fuses and other components on the vehicle, but could not find the cause of the failure. The contact felt that water from the melted snow caused the failure. The vehicle was not taken to a dealer and the manufacturer was not contacted. The failure mileage was 148,845.
Esp ABS light illuminates while car is in motion and the car will not shift out of gear when stopped as if the break is not detected. Have to shut car off in the middle of traffic or drop of lines and turn back on several times to clear error and get shifter to shift to drive gear. Used snap on reader to check codes and does not recognize car as vw, instead it pulls up chrysler town and country. Tried to replace a break light module, the part was actually for a dodge neon. (I am only owner, bought van brand new). Symptom came back after two days. Code reader cannot find anything causing code trigger. Also key doesn't always work in ignition switch, must sometimes try to turn on 3 times. This has occurred since purchase. Amazed at all these safety issues and yet vw does nothing. $34,000 car and I am going to have to replace it already. Only 66,000 miles on the car. Transmission rebuilt by vw at 12,000 miles, rotors changed at 9,000 miles, motor parts rebuilt at 35,000 miles. Car burns 6 quarts of oil every 4,000 miles. Van doors will shut on kids even though they are supposed to stop when something is in the way. Worst car I have ever bought, and vw doesn't care to resolve all these issues customers have.
Van warning lights come on without notice; when driven instrument panel lights flicker and dim, audio system cuts off and on while driving. Was taken to dealer and had tipm was replaced and issue still persists.
Battery continues to die even after being tested as well as the alternator being tested. Both are tested as working. Slow discharge causes batter to drain. Car will not start and lighting bolt on console illuminates. Now have to carry a jump charger to start vehicle
Volkswagen routan 2010 will turn off while in motion, on highway, street, or when stationary. Car is an automatic and will not adjust to the proper gear when driving. When in drive the car will act as if it is in neutral and roll backwards and will not kick into first gear. The electronic system never works properly and is constantly needing new batteries very few months. This car is unstable, unsafe, and unreliable! The volkswagen routan 2010 needs to be recalled immediately!
While vehicle is in motion, engine and all electrical will shut off. This has happened several times since 08/20/2010.
Our van has stopped without warning while driving it (in motion on a side street and has felt like it might stop on the highway) and it now won't start after fixing both the battery and starter. There are no warning lights on and for some reason the VIN is not included in the recalls that have been active for other 2010 routans with the same problems.
"takata recall" de repente se dejo de funcionar la llave y el control de mando y se laqueo ya no se puede poner en marcha no reconose la llave esta lakeado conpletamente
First my car was having problems starting. I heard a clicking sound when trying to turn the car over. Took out the key and tried again and it started right up. Took battery to get tested, battery was fine. A few weeks later while driving in a parking lot the car turned off on me. It has turned off on several occasions at very low speeds. I was driving straight. This didn't trouble me until I was driving 45 MPH and the vehicle cut off. Luckily no one was behind me as there are no shoulders on the road where I live and I was able to stop and restart the car. Have taken the car into the dealership and they are unable to replicate any of what I've described. They do believe it is the module and have indicated that the parts were recalled but not for my VIN. We are concerned that the vehicle is a safety hazard and as I continue to put mileage on my vehicle that it will just get worst. Many people online complain about the same issues and their vins were also not covered.
Ignition switch recall. While I am driving my car I have experienced a sudden jerking in the car feeling as if my vehicle is trying to stall out. My car will suddenly shut off completely while I am driving or it just won't start at all. I have to use jumper cables to get it started again and it takes several minutes before it actually starts up. I also experienced not being able to remove the key from the ignition when the car has stopped suddenly or when I try to start it up and it won't. Also when I push the button to close and open the back passenger doors, one of them will half close then open back up half way then stop and close have way again all on its own.
For the last couple of years, we have experienced our vehicle locking up, shutting off in mid-drive and sometimes losing breaks up to 4 times a day. We have had it looked at and diagnosed and the computers do not record these events. This is a known problem with these vehicles, however, my VIN doesn't qualify to have any parts replaced. I recently contacted vw via telephone because my car jerked very hard to the left, luckily, nobody was coming the opposite direction. I was told to take it to the nearest dealership (an hour away) and that all costs would be mine. I have two small boys. It's currently at a dealership after being towed for two hours and I will have to come out of pocket to fix this very dangerous known malfunction.
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