The contact owns a 2010 Volkswagen Routan. The contact stated while driving approximately 30 MPH, the vehicle suddenly stalled. The vehicle lost power steering and braking functionality. The contact stated that numerous unknown warning lights were illuminated and blinking. The contact was attempting to maintain lane when the vehicle independently restarted and the contact pulled off the road safely. The contact turned off and restarted the vehicle and all the functions returned. The contact drove the vehicle to a dealer however, the vehicle was not diagnosed or repaired. The contact researched online and related the failure to the federal safety agency Campaign Number: 11V151000 (Electrical System). The contact stated that the failure was a recurring issue. The manufacturer had been informed of the failure. The failure mileage was approximately 188,000.
2010 Volkswagen Routan: loss of power steering
17 of the 240 complaints about the 2010 Volkswagen Routan describe loss of power steering.
- owner complaints
- 17
- of this car's complaints
- 7%
- typical mileage
- 106,000
- recalls
- 0
Loss of power steering by model year
- 20122
- 20113
- 201017
- 200916
What owners say
The vehicle turned off in the drive gear. I lost steering,breaking and control of vehicle.
I was driving home from work approx. 30-35 miles per hour and my van died. I lost power steering and brakes. Luckily I wasn't seriously injured. There was no warning. No service engine light. Within a span of less than 2 years ive already replaced the fuel pump, the battery, and the alternator is still new and under warranty. The ignition/power windows fuse constantly needs adjusting so I can roll my window up or down. All the dash lights come on randomly as well. Sometimes the windshield wipers would come on. Never had a vehicle die on me while driving due to manufacturers issues. After reading other consumer complaints about the same issues im very confident its the tipm. Some complain that this costs people $1 000s on a chance that you can get a couple more years out of it. The van wants to turn over and continues cranking when key fob is in ignition but doesn't turn over. I cannot get it to start at all.
I believe the ignition switch is faulty but my VIN does not come up under the ignition switch recalls (15v194000 or 11v151000). One time when accelerating up a bumpy hill going about 40 MPH on a highway, the vehicle shut off and power steering was not available. I was able to maneuver to the side of the road and turn it off, put it in park, and turn it back on. Another time on a flat bumpy road, accelerating at about 35 MPH, the vehicle shut off again with no power steering available. I again pulled over, put it in park, turned it off and then restarted it.
My van shut down while driving again. I was slowing down to a stop at a light and the engine lost power and I lost power steering and brakes.
My van shut down while driving again. I was slowing down to make a turn and the engine lost power and I lost power steering and brakes.
My van shut down while driving for the fourth time. I was slowing down to a stop at a light and the engine lost power and I lost power steering and brakes. This has been happening much more frequently now than before (with 3 times in the last month). My van is not included in win module recall as the VIN is a couple of digits off. This is very frustrating and scary.
My van has shut off twice now while driving. Both events have occurred while turning right, at a slow speed on city streets (one time with my children in the vehicle). I lose power steering and brakes and the engine appears to shut down (radio remains on). When I first tried to restart it, it wouldn't and then the second attempt sounded unusual but it did start. The traction control light lit up on the dashboard as well. Both times were in good driving conditions. After the first time, due to my research on the issue, I only use the fob with nothing else hanging from it. In addition, I also have the issue of the vehicle randomly not starting. I usually get it to start by fiddling with the shifter. Of course, my van is not included in the ignition module recall, which is completely absurd as it is clearly happening to a lot of us. I love everything about this van except for these two major issues.
The totally integrated power module (tipm) is defective causing the vehicle to stale while in-motion resulting in loss of power steering and braking and near misses. This has occurred while vehicle was in transit up to 45 miles per hour. The vehicle's dvd system stopped working. The vehicle has failed to start. Also, while making turns, from a stopped position, the vehicle has staled resulting in near misses with oncoming traffic. While starting the vehicle, the interior lights would flash while failing to crank start. The staling while in motion occurs multiple times daily. The vehicle has been to the mechanic at least 10 times since purchasing it in 2015. The vehicle has always had this problem since purchasing. The most recent visit to the mechanic concluded (2/2018) the tipm to be defective and that the dodge/chrysler products with the same tipm part is already recalled yet the vw sister-product is not recalled. The mechanic recommend replacing the tipm because it is a safety issue and will continue to cause staling at high rates of speed, near misses, if the part is not replaced. The cost to replace was approx. $1,500.00. The federal safety agency needs to issue a safety recall for the tipm in 2010 vw routan.
While the car is being driven, at times the engine will cut out, leaving the car in "on" but with no engine power. We then have to pull the steering wheel (with no power steering because the engine is off) to get the car to the side of the road. We then have to put the car in park to start it again. When the engine cuts out while driving, we lose power steering and brakes so steering and stopping the car become tremendously hard to do. Extremely dangerous. This has happened 10 times to us in the last year. There is a recall from 2011 and an extension to that recall in 2015, for the same make/model/year I have. However, vw has told me recalls are VIN specific and not enough people who have the same build as me have complained, for them to issue another extension. Vw recall #28hi & the federal safety agency id#15v194000 - I'm having the same exact symptoms, but no help from vw because my VIN does not have a "recall" tag for this issue.
The engine is turning off. No power steering or brakes. Going between 20 to 40 miles per hour.
While driving at 70 MPH on the interstate the van shut-off with out warning. There are no check engine lights. The only warning light was the loss of the traction control. I was able to move the van to the shoulder even with the loss of steering. It took several tries, but I was able to restart the van.this has happened in the past at low speeds. The egr valve was replaced two months ago. I have also replaced the integrated power control module in the past 1.5 years. I have also have issues of the van not wanting to start. I turn the ignition key and there is no response from the van. It is as if I am not even trying to start the van. This is a huge safety issue. Search the internet and you will find this is a common issue. I am disappointed that there has not been a safety recall on.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2010 Volkswagen Routan power steering loss
Is loss of power steering a common problem on the 2010 Volkswagen Routan?
17 of 240 owner complaints about the 2010 Volkswagen Routan (7%) mention loss of power steering. The model year with the most reports is 2010.
Is there a recall or service bulletin for this on the 2010 Volkswagen Routan?
There are 0 recalls and 4 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2010 Volkswagen Routan
Stalling 68Won't start 26Check engine light 17Loss of power 17Key fob 14Wipers 10Headlights 8Warning lights 8Jerking 7ABS 5Engine failure 5
VIN decoder
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