Check a VIN

2010 Volkswagen Routan: key fob or push-button start problems

14 of the 240 complaints about the 2010 Volkswagen Routan describe key fob or push-button start problems.

owner complaints
14
of this car's complaints
6%
typical mileage
85,000
recalls
2
Is there a fix? There are 2 recalls and 69 service bulletins for this area of the car. See below

Key fob or push-button start problems by model year

  • 2013
    1
  • 2012
    5
  • 2011
    2
  • 2010
    14
  • 2009
    4

What owners say

Filed Dec 21, 2022 · Electrical · PA

While driving the car the car shut off causing an issue with the steering and brakes. This is the second time this has happened. in trying to duplicate the issue, with the car in park and running we were able to duplicate it by wiggling the key fob while it is in the switch. We were able to do this 3x. We search out a recall notice for our year, make and model related to this issue. When we called our VW dealer we were informed that our vehicle does not have any open recalls. We contacted VW customer service and we were told the same. Our particular VIN was built in the middle of recalls related to this exact issue and no previous repairs were done. The customer service Rep could not see a reason why ours is not covered but that they go strictly by the VIN. Our vehicle was built 03/2010 and the recall numbers we are reading are 15V194000 and 11V151000. We are experiencing the same issue and our vehicle was built within the recall period so I want to understand why ours is not part of the recall for this issue.

Filed Aug 13, 2022 · Electrical · NY

Car shuts off while driving, ignition key fob issue recall. Tipm system recall.

Filed Jan 26, 2021 · Electrical · 109,670 miles · SC

The 2010 volkswagen routan will randomly shutoff. The vehicle has shutoff with and without auto-start and while parked and while in gear moving. There is no indication of a problem. During a failure, the keyfob is in the on position and the drivers electrical display goes blank with no indicators. To restart, the keyfob is rotated back to the off position and then to start. The vehicle will operate normally until the next failure which could be minutes, hours, days.

Filed Sep 11, 2020 · Brakes, Electrical · 132,000 miles · IN

I was driving home from work approx. 30-35 miles per hour and my van died. I lost power steering and brakes. Luckily I wasn't seriously injured. There was no warning. No service engine light. Within a span of less than 2 years ive already replaced the fuel pump, the battery, and the alternator is still new and under warranty. The ignition/power windows fuse constantly needs adjusting so I can roll my window up or down. All the dash lights come on randomly as well. Sometimes the windshield wipers would come on. Never had a vehicle die on me while driving due to manufacturers issues. After reading other consumer complaints about the same issues im very confident its the tipm. Some complain that this costs people $1 000s on a chance that you can get a couple more years out of it. The van wants to turn over and continues cranking when key fob is in ignition but doesn't turn over. I cannot get it to start at all.

Filed Sep 11, 2019 · Electrical · 100,000 miles · RI

Started having a key fob issue around 80k miles. Ignition would not turn off correctly causing battery to drain. Spoke with vw informed me no recall. Issue escalated to the point that the key fob will randomly eject from the ignition while the car is running and in motion. Sometimes the car will lose power and have to be pulled over and restarted. Obviously this is not safe while driving down the highway.

Filed May 15, 2019 · Brakes, Engine · 131,200 miles · NC

Reported issue to vw recall group via telephone 5/13/2019. This is very similar to a recall that took place for vw routan 2009-2010 that were created between the dates of october 2019 to june 2010. Our vehicle was created in august of 2010, and I suspect the same parts were still used. Two issues have occurred with 2010 vw routan sel minivan 4.0l issues started occurring after replacing a lost key fob. Key fob was ordered through local vw dealer (bob king vw) and replaced. First issue: car would not start. Put key into ignition switch, turn key, the ignition switch clicks but the car would not start. In order to start car, wait and repeat steps until car actually starts. Second issue: (highly dangerous) intermittent shut off while driving causing power steering to turn off as well as brakes. Very dangerous combination due to the fact that turning becomes very difficult as well as braking. In order to brake you have to apply great force to break since there is no power to the car. This issue has been encountered over the past two months at least four (4) times while the primary driver has been driving the vehicle. The first three times the vehicle was in motion in a residential area. The last time this issue occurred 5/13/2019 the vehicle was in motion on a major road way near an intersection. Evasive maneuvers were taken to get vehicle off of road and into a nearby parking lot off the street.

Filed Mar 14, 2018 · Electrical · 95,000 miles · AZ

There was a recall on the minivan routans I just bought it is exhibiting the key fob issue. Where the car just shuts down. I'm not seeing my vehicle there at all can you assist. Not really able to demonstrate it consistently but my wife and I have seen it happen twice so far.

Filed Feb 28, 2017 · Electrical · 83,250 miles · OH

Key fob is stuck in the ignition and unable to remove it will not turn off stuck at accessories unable to turn off to remove key. Saw recall the federal safety agency #14v396000 on ignition switches 2010 routan. Parked in driveway and unable to remove key or turn off acc position.

Filed Nov 6, 2015 · Electrical · 50,000 miles · NJ

Driver side front door automatic lock stopped working. Lock does not go up via remote key fob or by internal lock switch. The only way to get the door to unlock is to enter the vehicle via a different door and use the manual internal handle to open the door. Sometimes the lock does not go down either, leaving my car unlocked and vulnerable to theft. This is a safety hazard as I am not able to enter the driver side of the vehicle in a timely manner. Plus I have three small children and my hands are often full.

Filed Nov 3, 2014 · Electrical · 63,000 miles · GA

Wireless ignition node (win) does not work properly. Car started as normal, but all inside car not working. Wipers, dash lighting, gauges, warning lights, radio, interior lighting, and I would assume safety items such as airbags...nothing inside vehicle worked, yet it remained running. Upon returning home later in the day, car drove as expected and all other features were working, however van now cannot be shut off. Wireless ignition node is now stuck in the run position. Due to it being stuck in the run position, locks, alarm, do not work. The key fob also does not stay locked in the win as it should while the vehicle is on. It can just fall out. This part is recalled on these vw routan vehicles manufactured up to june of 2010...my vehicle was manufactured in july of 2010. It seems to me, that I am having very similar issues that I consider significant safety issues. The original recall is from mar 01, 2011 the federal safety agency campaign id number: 11v151000. According to vw, my VIN does not fall under this recall. It should! Please look into adding it. Thank you

Filed Oct 2, 2014 · Electrical · 85,000 miles · FL

Tl* the contact owns a 2010 volkswagen routan. After the vehicle was repaired according to the federal safety agency campaign number: 11v151000 (electrical system), the vehicle began stalling while driving various speeds. The vehicle was taken back to the dealer several times. The dealer replaced the wind module twice, along with the battery and key fob, but the failure recurred. The dealer was unable to correct the failure and stated that the failure was not due to the recall. The manufacturer was not notified. The VIN was not available. The failure mileage was 85,000.

Filed Aug 15, 2013 · Acceleration, Locks · 29,000 miles · MO

Tl* the contact owns a 2010 volkswagen routan. The contact stated that while driving approximately 45 MPH, the vehicle began to decelerate without warning. In addition, the key fob failed to unlock the front driver's side door upon activation. The vehicle was taken to an authorized dealer for diagnosis. An unknown repair was performed on the door lock. The technician was unable to determine the cause of failure related. The manufacturer was notified of the problem. The approximate failure mileage was 29,000. The VIN was not available.

Service bulletins that may apply

Related recalls

Electrical system: ignition: switchReported April 1, 2015 · 20,676 vehicles affected
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009 Routan vehicles manufactured June 25, 2008, to July 8, 2009, and 2010 Routan vehicles manufactured October 1, 2009, to August 11, 2010. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including, but not limited to, air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy
Volkswagen will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on June 23, 2015. Owners may contact Volkswagen customer service at 1‑800‑822‑8987. Volkswagen's number for this recall is 28H1. Note: This recall supersedes recalls 11V151 and 14V396. Vehicles that previously received an ignition switch trim ring as a recall remedy must have their vehicles remedied again under this campaign. Vehicles that have already received a new ignition switch are not covered by this campaign.

Recall number 15V194000 · Recall details

Electrical system: ignition: switchReported March 1, 2011 · 12,612 vehicles affected
What is wrong
Volkswagen is recalling certain model year 2010 routan vehicles manufactured from october 2009 through june 2010. Some vehicles may experience inadvertent ignition key displacement from the run to accessory position while driving causing the engine to shut off.
Risk
An engine shutting off suddenly while driving could increase the risk of a crash.
Remedy
Dealers will replace the win module free of charge. The safety recall is expected to begin during june 2011. Owners may contact volkswagen at 1‑800‑822‑8987.

Recall number 11V151000 · Recall details

Questions about the 2010 Volkswagen Routan key fob

Is key fob or push-button start problems a common problem on the 2010 Volkswagen Routan?

14 of 240 owner complaints about the 2010 Volkswagen Routan (6%) mention key fob or push-button start problems. The model year with the most reports is 2010.

Is there a recall or service bulletin for this on the 2010 Volkswagen Routan?

There are 2 recalls and 69 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2010 Volkswagen Routan

Stalling 68Won't start 26Check engine light 17Loss of power 17Power steering loss 17Wipers 10Headlights 8Warning lights 8Jerking 7ABS 5Engine failure 5

All model years of the Volkswagen Routan

VIN decoder

See the problems and recalls for an exact car

Buying a used 2010 Volkswagen Routan?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history