No back up camera. Entire display screen went black. Software crash? Tried rebooting by holding down buttons, locking and walking away. Nothing still black. No words on the screen. This concerns me because of the kids that play in the yard and my older kids that back out with the car. It will cost me $200 just to perform a scan for faulty codes. And then, if it’s a dead control module, just the part is $900. Can’t afford this, but need the back up camera. Car is no longer under warranty. Shouldn’t this be a safety recall? The side panels next to the speedometer won’t load anything either. Anything except the speed won’t come up in the middle, just loops and says “starting compass” then “compass is not available”. No setting on the display screen, no radio or phone, etc. just black. The speed, mi. to empty, temp., and cruise control work. Along with the gas gage and temp. gage. I read it may need a USB update using an OTIS machine? Infotainment update.? TSB-91-23-03?
Volkswagen Taos adaptive cruise problems
13 of the 510 owner complaints about the Volkswagen Taos describe adaptive cruise control problems, most of them for the 2022 model year.
- owner complaints
- 13
- worst model year
- 2022
By model year
- 20241
- 20234
- 20228
Often reported together
Lane assist 3Screen failure 3Jerking 2Stalling 1Check engine light 1
What owners say
I had my brakes inspected by VW at 20k miles and everything was fine. Then I took a long road trip using the Active Cruise Control (ACC) system extensively and during my next service at 25k my rear brakes and rotors needed replacement. Looking at numerous forms and owner experience, there is a problem with the VW Taos, likely with the ACC system or other control systems excessively braking the rear brakes, resulting in early failure. VW has not addressed this issue.
Driving on several occasions and the adaptive cruise control has completely stopped working while driving at highway speeds on numerous occasions. A dealership replaced the cruise control system. There are serious electrical problems with this car. Sometimes the cruise will stop working, the air doesn't work correctly, the screen will randomly get hot, shut off, glitch, buttons on steering wheel will randomly stop working, SOS system will randomly go off. Three dealerships have told my wife and I we are stupid and don't know how to work the car. Can provide pictures and videos but dealerships can never replicate the issue.
Driving uphill on the highway at 80 mph with cruise control on. I then turned the cruise control off. Vehicle lost complete engine power and could no longer accelerate. All the warning lights came on, vehicle displayed “max rpm 4000x” with little speed left on vehicle I was able to move to the shoulder of highway and park. The vehicle displayed EPC light and “Please start engine manually” after several minutes I restarted vehicle it did start but it was delayed. I resumed my commute and after getting off the highway I came to a complete stop at the stop sign and when I accelerated the vehicle felt like the brakes got slammed on and it jerked, while a vehicle was following close behind me. Extreme safety hazard
First it wouldn’t start, then all these issues All of these including the TPS Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Parking Collision Warning Rear Cross Traffic Warning and the windows would sometimes roll down and not back up or would not roll down at all.
When I was driving on I-66 West yesterday on the Toll lanes with my family I had my cruise control on at 65 mph. Then suddenly the vehicle braked on it own without any warning messages. The braking was sudden and fortunately before coming to a complete stop in the middle of the interstate, I manually applied the brakes, briefly, to turn off the cruise control and then accelerate which seemed to resolve the issue. Hardly 2 minutes later, when I was not on cruise control and driving at around 65mph (the cruise button was on but not set at this time), the vehicle issued an Emergency Braking warning and started to brake very rapidly. This was very scary because braking or accelerating did not resolve the issue and vehicles behind me had to avoid hitting me from the rear. The only thing that worked was turning the cruise control off completely. Rest of the journey I decided to not activate cruise control button and the problem was not noticed. This is the first such incident (and hopefully the last) experienced on my barely a year old leased vehicle. Also as an FYI: (a) I have driven hundreds of times before using its cruise control without an issue. (b) I was West facing around 6:00 pm against the setting sun and I was about to go under a bridge when both the braking issues occurred.
I purchased the 2023 Taos SE at the beginning of may. When accelerating on the highway, the ACC light and engine light came on and the car started rapidly decelerating. Lane assist, cruise control and ACC were not able to be used. I managed to pull to the side of the road, and was towed to a VW dealership in Rochester. The computer came back saying it was bad fuel. They drained the fuel, and charged us due to user error/using the wrong fuel. I have confirmation from the gas station this is incorrect. The next day, the same incident happened when accelerating on the highway. My hometown dealer also ran a report and it came back as bad fuel. They drained the fuel, but kept the car to test drive. I refused to take it back until a different solution was found. They finally were able to recreate the situation, and said there was an issue with a fuel injector module. I picked up my car yesterday, and did not even get home before the car powered down on the highway.
The blind spot warning and rear cross traffic warning features are listed on the VIN for my vehicle which I purchased new. However, they are not on the vehicle, I was not told they were not on the vehicle, and I didn't sign anything saying they were not on the vehicle. How can the ADAS (adaptive cruise control, lane departure warning) work without these key features? I don't trust VW to tell me if these other features work and I'm concerned for my safety to try these out.
My car has been leaking cooling into the head gasket for 4 months. I have been waiting a month for parts and no update. My passengers and my safety was at risk when my car stalled out on a busy road. The problem has been inspected by the Volkswagen dealership. I found out there was a problem when my engine coolant light came on after less than one month of owning the vehicle. My front collision warning does not work correctly. It alerts me when there is vehicle in front of me or when there is a fork in the road. My car was on cruise control and came close to a vehicle and no notification or alert notified me and I have the feature set to alert me "early" to avoid collision.
My car has lagged two different times and would not accelerate causing me to get off the road and turn the car off. The two occurances were about 6-8 months apart from eachother. The engine recorded multiple misfires and the second time it happened I was able to get a video of it. The dealership said that I ran out of gas the first time, even though I had a quarter of a tank and said that it went into lower power mode. The second time it happened they didn't know what was wrong with it because they couldn't reproduce the problem. I have also had problems with the sudden collision light coming on even though there is nothing in front of me. At times the car breaks on its own if I'm using the cruise control, making sudden stops. I have told the dealership this problem as well, but they didn't know what to do because they couldn't reproduce the problem. The final problem I'm having is with the brakes. My car has about 33, 000 miles on it and I had it in for service early February for an oil change. When it was in they said I needed new tires, but said nothing about my rear brakes needing to be changed. I then took my car in to get new tires about a month later and the company said that my rear brakes were going to need to be replaced soon. After traveling just under 800 miles, my brakes started to grind and were showing that they needed to immediately be changed. My front brakes are like brand new brakes. Multiple mechanics have expressed that my brakes shouldn't have worn so quickly and that if anything it should be the front brakes, not the back. I recently called VW to ask if there was a problem with the brakes and they said no. However, after investigating more online, I found that it is a problem in other Taos vehicles.
Related recalls
No recalls on record for this model year.
Questions about the Volkswagen Taos adaptive cruise
Which Volkswagen Taos years have adaptive cruise control problems problems?
The model years with the most reports are 2022 (8 complaints), 2023 (4 complaints) and 2024 (1 complaints).
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