Volkswagen Taos screen failure problems

Filed Nov 6, 2026 · Body, Electrical · PA

1. In October 2026 with approximately 73,000 miles and 52 months of owning the vehicle the head unit/infotainment center failed. It was black when the vehicle was started and has not worked since. With the failure of this unit safety items like backup camera, hands-free phone and navigation are unavailable. This system also controls numerous functions in the vehicle such as setting the clock, the radio, status of vehicle maintenance, etc. The vehicle has been inspected at the dealership and It is a known issue by the manufacturer with the part being on national backorder, indefinitely and currently not covered under any warranty or recall notice. Repair estimate exceeds $2000. 2. At 28 months the paint peeling became evident. At 38 months paint started peeling in large sections on the hood and above the windshield. This was at about 48,000 miles.

Filed Oct 16, 2026 · MD

Saturday night, [XXX], the infotainment screen went black and all associated functions ceased including the back-up camera. I believed the car was unsafe. I took the car to the dealer, Fitzgerald Automotive in Frederick Maryland, on Monday morning and later that afternoon they called to say the F5 component went bad and is backordered. They could not give me a date when that part would come in. Cost would be $2500. Car is just 6000 miles beyond the warranty in miles and less than 4 years old. I purchased the car at Fitzgerald and have had all service done since owning the car. Cost would be $2500. There was no warning. The dealer has now had my car for 3 weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Aug 24, 2026 · Electrical · WI

No back up camera. Entire display screen went black. Software crash? Tried rebooting by holding down buttons, locking and walking away. Nothing still black. No words on the screen. This concerns me because of the kids that play in the yard and my older kids that back out with the car. It will cost me $200 just to perform a scan for faulty codes. And then, if it’s a dead control module, just the part is $900. Can’t afford this, but need the back up camera. Car is no longer under warranty. Shouldn’t this be a safety recall? The side panels next to the speedometer won’t load anything either. Anything except the speed won’t come up in the middle, just loops and says “starting compass” then “compass is not available”. No setting on the display screen, no radio or phone, etc. just black. The speed, mi. to empty, temp., and cruise control work. Along with the gas gage and temp. gage. I read it may need a USB update using an OTIS machine? Infotainment update.? TSB-91-23-03?

Filed May 3, 2026 · Electrical · MI

The odometer does not read correctly upon fill up. Typically the fill up states I have 325 miles per tank but I can drive about 100 miles and it still reads 325 miles until empty, after which time the odometer drops extremely fast and isn't consistent with miles driven. Additionally, twice now, while driving the instrument cluster on both the radio and speedometer have blacked out and I have been unable to view my current speed or general information. I know there is a recall on select taos models facing this same issue and wanted to make sure that my vehicle is documented as having this same issue and may need a software update. My Taos was produced in [XXX] in February of 2024. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Feb 23, 2026 · Engine, Fuel system · TX

Vin # [XXX] Evap system hose-canister parts regulator valve. Check engine light stays on and this started in June 2025. Gorman McCracken Volkswagen Longview Texas diagnosed. February 1,2025 Low engine coolant light continues to come on. We have had to add coolant for the last two weeks. About 3 gallons used. The back up camera and navigation screen goes black often and has to be reset. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Dec 19, 2024 · CA

The infotainment system goes black while driving. When I first bought the car in May 2023 it was going black a few times. I took it to the dealership and they alleged the system was replaced. Now the infotainment system goes black while driving multiple times per week. There have been multiple times that it goes black and resets while I am backing out. This is extremely frustrating and unsafe if I am relying on gps maps to get to my destination and the system goes black while driving and when I back out it creates a safety hazard.

Filed Oct 17, 2024 · Electrical, Engine · NC

The radio system constantly blanks out and will not come back on for hours even after trying to turn it off and back on. There are major issues that point to the recalls that are known for the 2022 VE Taos however, there are no recalls for my specific vehicle. The vehicle check engine light is constantly on and there is constantly an issue with the fuel system. The Taos has issues with acceleration and shifting into other gears. The Taos now has a ticking sound and is at the mile range of (50,000- 60,000) which others who have complained about engine failures. This has been a current and ongoing problem with this vehicle and has cause a headache.

Filed Sep 13, 2024 · 20,000 miles · MD

The contact owns a 2022 Volkswagen Taos. The contact stated while driving 60 MPH, the infotainment system screen display inadvertently turned black. The vehicle was taken to the dealer where it was determined that the infotainment system screen needed to be replaced. The dealer replaced the part; however, the rearview camera became inoperable after the repair. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that a software update was being developed to correct the failure. The failure mileage was approximately 20,000.

Filed Jul 2, 2024 · Driver assistance · 1,000 miles · IN

The contact owns a 2022 Volkswagen Taos. The contact stated while operating the vehicle, the infotainment display screen appeared black and was inoperable. During the failure, the back over prevention camera was unavailable while reversing. The contact stated that the failure was intermittent and occurred during colder weather. The vehicle was taken to the local dealer who performed a software update, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 1,000.

Filed Oct 12, 2023 · Electrical · CA

The screen will freeze when driving and the navigation will freeze about 3x on a 20min drive. Also when I use reverse the camera will freeze or black out and I am not able to see where I am going reverse. I have gone to VW dealer in Huntington Beach and they said they cannot do anything about it until they issue a recall or if there is an update for the electrical system which can take a year or more. It is a new car. It should not have these issues.