Volkswagen Taos backup camera problems

Filed Nov 6, 2026 · Body, Electrical · PA

1. In October 2026 with approximately 73,000 miles and 52 months of owning the vehicle the head unit/infotainment center failed. It was black when the vehicle was started and has not worked since. With the failure of this unit safety items like backup camera, hands-free phone and navigation are unavailable. This system also controls numerous functions in the vehicle such as setting the clock, the radio, status of vehicle maintenance, etc. The vehicle has been inspected at the dealership and It is a known issue by the manufacturer with the part being on national backorder, indefinitely and currently not covered under any warranty or recall notice. Repair estimate exceeds $2000. 2. At 28 months the paint peeling became evident. At 38 months paint started peeling in large sections on the hood and above the windshield. This was at about 48,000 miles.

Filed Oct 16, 2026 · MD

Saturday night, [XXX], the infotainment screen went black and all associated functions ceased including the back-up camera. I believed the car was unsafe. I took the car to the dealer, Fitzgerald Automotive in Frederick Maryland, on Monday morning and later that afternoon they called to say the F5 component went bad and is backordered. They could not give me a date when that part would come in. Cost would be $2500. Car is just 6000 miles beyond the warranty in miles and less than 4 years old. I purchased the car at Fitzgerald and have had all service done since owning the car. Cost would be $2500. There was no warning. The dealer has now had my car for 3 weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Sep 22, 2026 · Electrical, Engine · OK

The infotainment touch screen on my 2023 Volkswagen Taos has completely blacked out and failed, leaving my backup camera entirely inoperable. This has created a severe blind-spot hazard where I cannot safely reverse. On top of this failure, the vehicle has a chronic history of being in and out of the dealership service department for unresolved fuel system problems, specifically regarding the fuel injectors and fuel lines under warranty. The dealership has repeatedly failed to permanently fix this fuel defect. Now, the car actively loses engine acceleration and drops into a dangerous slow crawl ('limp mode') at busy intersections when the air conditioning is running, forcing me to turn off the climate control just to move safely. Combined, these recurring powertrain and electrical defects create an immediate, severe safety hazard for myself and my young children while driving.

Filed Sep 14, 2026 · Electrical · GA

Marietta Volkswagen diagnosed a failed 5F module; the center display screen is completely inoperative; the rearview/backup-camera image therefore does not display when the vehicle is placed in reverse; VW says the module is on national backorder with no ETA; and the vehicle is being used by a [XXX] driver. Volkswagen Customer Care has already been contacted but could not help and that the repair is covered under warranty but cannot currently be completed so the vehicle remains unrepaired and is being operated without a rear view camera display . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Aug 24, 2026 · Electrical · WI

No back up camera. Entire display screen went black. Software crash? Tried rebooting by holding down buttons, locking and walking away. Nothing still black. No words on the screen. This concerns me because of the kids that play in the yard and my older kids that back out with the car. It will cost me $200 just to perform a scan for faulty codes. And then, if it’s a dead control module, just the part is $900. Can’t afford this, but need the back up camera. Car is no longer under warranty. Shouldn’t this be a safety recall? The side panels next to the speedometer won’t load anything either. Anything except the speed won’t come up in the middle, just loops and says “starting compass” then “compass is not available”. No setting on the display screen, no radio or phone, etc. just black. The speed, mi. to empty, temp., and cruise control work. Along with the gas gage and temp. gage. I read it may need a USB update using an OTIS machine? Infotainment update.? TSB-91-23-03?

Filed Aug 19, 2026 · Driver assistance · NC

The infotainment system on my 2022 Volkswagen Taos began displaying a persistent "frozen software update" notification approximately six days prior to June 28, 2026. This condition disabled normal use of the radio and, most significantly, the vehicle's backup camera — a federally required safety feature. The vehicle was brought to an authorized VW dealership for a scheduled 110,000-mile service completed on June 27, 2026, with resolution of this software freeze as the primary concern. The issue remained unresolved following that visit. Prior guidance to leave the vehicle running while parked to allow the update to complete was followed with no change in the condition. The vehicle was returned to the dealership on the evening of June 28, 2026, with an additional appointment scheduled for the morning of June 30, 2026, specifically to address the unresolved defect. As of this filing, the backup camera and radio functions remain impaired due to this unresolved software failure, despite a dealer service visit.

Filed Jul 29, 2026 · Driver assistance · 42,000 miles · TN

The contact owns a 2024 Volkswagen Taos. The contact stated that while reversing, the rearview camera was intermittently inoperable. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The contact associated the failure with the federal safety agency Campaign Number: 26V473000 (BACK OVER PREVENTION); however, the VIN was not included in the recall. The manufacturer was not contacted. The failure mileage was approximately 42,000.

Filed Feb 23, 2026 · Engine, Fuel system · TX

Vin # [XXX] Evap system hose-canister parts regulator valve. Check engine light stays on and this started in June 2025. Gorman McCracken Volkswagen Longview Texas diagnosed. February 1,2025 Low engine coolant light continues to come on. We have had to add coolant for the last two weeks. About 3 gallons used. The back up camera and navigation screen goes black often and has to be reset. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Feb 7, 2026 · Electrical · MO

The rear camera blacks out on the dashboard. Sometimes when I start the dashboard, the thing is dark. It doesn't come on even while driving. It mainly happens with the push start option. Occasionally, I've been driving on the highway. And it'll start flashing blinking and then blackout. Also, the gear shifting to accelerate on the gas get stuck. It won't shift, it'll go into neutral mode. Even though it's since drive mode

Filed Oct 11, 2025 · AR

The rearview camera will shift the picture from time to time/distort it. Others times the camera won't come on, displays message saying "rear-view camera unavailable", or the screen comes on and it flickers the lighting to the picture.