2023 Volkswagen Taos: backup camera failure

Filed Oct 16, 2026 · MD

Saturday night, [XXX], the infotainment screen went black and all associated functions ceased including the back-up camera. I believed the car was unsafe. I took the car to the dealer, Fitzgerald Automotive in Frederick Maryland, on Monday morning and later that afternoon they called to say the F5 component went bad and is backordered. They could not give me a date when that part would come in. Cost would be $2500. Car is just 6000 miles beyond the warranty in miles and less than 4 years old. I purchased the car at Fitzgerald and have had all service done since owning the car. Cost would be $2500. There was no warning. The dealer has now had my car for 3 weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Sep 22, 2026 · Electrical, Engine · OK

The infotainment touch screen on my 2023 Volkswagen Taos has completely blacked out and failed, leaving my backup camera entirely inoperable. This has created a severe blind-spot hazard where I cannot safely reverse. On top of this failure, the vehicle has a chronic history of being in and out of the dealership service department for unresolved fuel system problems, specifically regarding the fuel injectors and fuel lines under warranty. The dealership has repeatedly failed to permanently fix this fuel defect. Now, the car actively loses engine acceleration and drops into a dangerous slow crawl ('limp mode') at busy intersections when the air conditioning is running, forcing me to turn off the climate control just to move safely. Combined, these recurring powertrain and electrical defects create an immediate, severe safety hazard for myself and my young children while driving.

Filed Sep 14, 2026 · Electrical · GA

Marietta Volkswagen diagnosed a failed 5F module; the center display screen is completely inoperative; the rearview/backup-camera image therefore does not display when the vehicle is placed in reverse; VW says the module is on national backorder with no ETA; and the vehicle is being used by a [XXX] driver. Volkswagen Customer Care has already been contacted but could not help and that the repair is covered under warranty but cannot currently be completed so the vehicle remains unrepaired and is being operated without a rear view camera display . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 11, 2025 · AR

The rearview camera will shift the picture from time to time/distort it. Others times the camera won't come on, displays message saying "rear-view camera unavailable", or the screen comes on and it flickers the lighting to the picture.

Filed Nov 14, 2024 · Driver assistance · MA

I have brought the Taos back to Volkswagen dealership repeatedly for failure of the infotainment screen this screen displays the back up camera when the car is put into reverse The dates :12/14/23 , 2/21/24 , 8/27/24 ,9/5/24 , 10/23/24 , 11/13/24. Each time inspections , repairs, updates have been made and through 11/5/24 the infotainment screen has continued to fail without warning leaving us without access to the back up camera ( along with other information). In discussing these issues with Taylor B, from Volkswagen customer service she states this is a known issue with the Taos but can not offer any solution to the problem Mileage and date of incident indicate the start of issue

Filed Sep 23, 2024 · Brakes, Engine · MA

On 9/5/2024 I brought the vehicle into the dealer for the 30000 mile service. Upon inspection the dealer found the rear brake pads were badly worn and needed replacement and that they were not under warranty and that I would be responsible for the cost. In February 2024 Volkswagen sent me a notice that they were extending the warranty on the rear pads to 24000 mi / 2 years from 12000 mi / 1year but did not indicate why. I referenced this notice to the dealer and stated I thought the pads should be covered as even though I had 30000 miles on the vehicle it was only 18 months old and that the large discrepancy between the front and rear brake pads 10 mm vs 2 mm showed that the rear pads were subpar. That has gone nowhere. I have been trying to negotiate some kind of middle ground on this but with no resolution a this point. I realize the Web is not always a reliable source of information but I have found incidents similar to mine which also include two other issues that my vehicle has : Head gasket failure causing coolant leaks - this was found on my vehicle with repairs scheduled as soon as the parts come in. And severe hesitation during acceleration which was identified as a turbo issue which was corrected by an “ adaptation “ of the turbo which I should monitor ongoing which leads me to believe this could be a continuing issue. These two repairs were under warranty. Both of these issues pose concerning safety and performance issues. And a previous problem with the display screen that shows the backup camera, which was corrected after repeated visits . All these issues on the vehicle less than 2 years old cause me great concern about it being a safe car ongoing. I hope you find this information useful. Thank you