2022 Volkswagen Taos: backup camera failure

Filed Nov 6, 2026 · Body, Electrical · PA

1. In October 2026 with approximately 73,000 miles and 52 months of owning the vehicle the head unit/infotainment center failed. It was black when the vehicle was started and has not worked since. With the failure of this unit safety items like backup camera, hands-free phone and navigation are unavailable. This system also controls numerous functions in the vehicle such as setting the clock, the radio, status of vehicle maintenance, etc. The vehicle has been inspected at the dealership and It is a known issue by the manufacturer with the part being on national backorder, indefinitely and currently not covered under any warranty or recall notice. Repair estimate exceeds $2000. 2. At 28 months the paint peeling became evident. At 38 months paint started peeling in large sections on the hood and above the windshield. This was at about 48,000 miles.

Filed Aug 24, 2026 · Electrical · WI

No back up camera. Entire display screen went black. Software crash? Tried rebooting by holding down buttons, locking and walking away. Nothing still black. No words on the screen. This concerns me because of the kids that play in the yard and my older kids that back out with the car. It will cost me $200 just to perform a scan for faulty codes. And then, if it’s a dead control module, just the part is $900. Can’t afford this, but need the back up camera. Car is no longer under warranty. Shouldn’t this be a safety recall? The side panels next to the speedometer won’t load anything either. Anything except the speed won’t come up in the middle, just loops and says “starting compass” then “compass is not available”. No setting on the display screen, no radio or phone, etc. just black. The speed, mi. to empty, temp., and cruise control work. Along with the gas gage and temp. gage. I read it may need a USB update using an OTIS machine? Infotainment update.? TSB-91-23-03?

Filed Aug 19, 2026 · Driver assistance · NC

The infotainment system on my 2022 Volkswagen Taos began displaying a persistent "frozen software update" notification approximately six days prior to June 28, 2026. This condition disabled normal use of the radio and, most significantly, the vehicle's backup camera — a federally required safety feature. The vehicle was brought to an authorized VW dealership for a scheduled 110,000-mile service completed on June 27, 2026, with resolution of this software freeze as the primary concern. The issue remained unresolved following that visit. Prior guidance to leave the vehicle running while parked to allow the update to complete was followed with no change in the condition. The vehicle was returned to the dealership on the evening of June 28, 2026, with an additional appointment scheduled for the morning of June 30, 2026, specifically to address the unresolved defect. As of this filing, the backup camera and radio functions remain impaired due to this unresolved software failure, despite a dealer service visit.

Filed Feb 23, 2026 · Engine, Fuel system · TX

Vin # [XXX] Evap system hose-canister parts regulator valve. Check engine light stays on and this started in June 2025. Gorman McCracken Volkswagen Longview Texas diagnosed. February 1,2025 Low engine coolant light continues to come on. We have had to add coolant for the last two weeks. About 3 gallons used. The back up camera and navigation screen goes black often and has to be reset. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Feb 7, 2026 · Electrical · MO

The rear camera blacks out on the dashboard. Sometimes when I start the dashboard, the thing is dark. It doesn't come on even while driving. It mainly happens with the push start option. Occasionally, I've been driving on the highway. And it'll start flashing blinking and then blackout. Also, the gear shifting to accelerate on the gas get stuck. It won't shift, it'll go into neutral mode. Even though it's since drive mode

Filed Sep 13, 2024 · 20,000 miles · MD

The contact owns a 2022 Volkswagen Taos. The contact stated while driving 60 MPH, the infotainment system screen display inadvertently turned black. The vehicle was taken to the dealer where it was determined that the infotainment system screen needed to be replaced. The dealer replaced the part; however, the rearview camera became inoperable after the repair. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that a software update was being developed to correct the failure. The failure mileage was approximately 20,000.

Filed May 1, 2023 · MO

System: Infotainment touch screen goes blank. System resets after a period of time. Safety: Unable to see rearview camera, make adjustments, and/or follow navigation prompts while screen is blank. Dealer: Dealer says there isn't a fix. Infotainment has been updated to the latest firmware.

Filed Mar 23, 2023 · Electrical, Visibility · CA

1.) My navigation freezes atleast 3x in a 1 hour drive. I have to reset it every time it freezes. 2.) Rearview camera sometimes blacks out. 3.) Rear wiper blade makes a really loud noise when on. 4.) Driver side wheel makes a grinding noise when I turn right. 5.) Passenger window switch is loose. When trying to switch window up the entire connector comes out.

Filed Jun 7, 2022 · Electrical, Engine · MN

Engine electrical issue with knock sensor, dealer replaced only to find out they now need to install an engine electrical harness complete. Engine warning light comes on and states max engine rpm's limited to 4000, while doing so engine power is cut resulting in major loss of acceleration, while engine light is on safety system does not work. Infotainment system sometimes does not load for several minuets as well as the rear view camera not functioning while loading.

Filed Mar 24, 2022 · Electrical, Visibility · VA

The rearview camera on our new Volkswagon TAOS does not work. We leased the TAOS on 12/27/21 and the rearview camera malfunctioned for a short time and then completely stopped working soon after. We took it to dealership twice and called Volkswagon several times but were told they do not have the part to fix it. We have two toddlers at home and neighbor children regularly play at our home. We are very concerned about safety of the vehicle, but it is our only vehicle. We are aware of Part 573 Safety Recall Report 20V‑716 concerning a similar defect being non-compliant with FMVSS 111 on “Rear Visibility.” We emphasize that the rearview camera on our new vehicle does not work at all, despite FMVSS 111.

Filed Feb 21, 2022 · MA

The infotainment system on this vehicle does not always turn on when the vehicle is started and has stayed off for long durations of time from 2 minutes to an entire day of driving. This means the backup camera does not function nor does Bluetooth. I have brought it back to the dealership multiple times only to be told it just needs a software update. Most recently I had it serviced Feb 17th 2022 for a software update and the issue is still on going. I drove for 20 minutes without the infotainment system turning on.

Filed Dec 2, 2021 · Electrical, Visibility · TX

MIB infotainment system blanks out, simultaneously sending error code to driver center console rendering it useless. Key functions are therefore inoperable or inaccessible, including (but not limited to) TPMS monitoring / alert warning, rear view camera display, and potentially a host of other safety and advanced driver assist functions.