2011 Volkswagen Tiguan steering problems

Filed May 3, 2022 · Airbags, Electrical · CO

The clock spring is broken in my 2011 VW Tiguan at 114,000 miles. Therefore, the driver airbag on the steering wheel does not work. Therefore, there is a safety issue if one drives the car. The problem is not fixed because there are no parts to fix it. Apparently there is a chip in the clock spring and there are no chips available to manufacture replacement springs. I was told that the part has been on back order since October 2021. I was told that the part may be available in July 2022, but there are no guarantees. Until a replacement part is available, the vehicle is potentially unsafe to drive.

Filed Dec 4, 2019 · Steering · 60,000 miles · CT

I own a 2011 vw tiguan and is the worst car I've ever owned. 1. Initially I had a bad turbo at 60,000 miles. Check engine light showed and ended up a bad turbo. 2. A bad oil leak from one of the engine gasket only happened when driving 3. A bad coolant leak. I was driving and I saw the overheating light on I pulled over and added coolant 5 minutes later was empty again. 4. Bad power steering pump I was turning and heads something making noise on the steering and had to replace before something major happened. And next I'm getting rid of it. To bad very bad experience owning one of this. And I only have 80,000 miles on it.

Filed Sep 28, 2018 · Steering · 75,000 miles · SC

Steering wheel locked up while driving and approaching a 4-way stop sign at approximately 20 MPH on a secondary asphalt pavement roadway. The vehicle was running and an audible beeping noise came from inside the vehicle with no message on the display. It is believed that the steering wheel lock activated causing the problem to occur which is possibly a result from a malfunction in the anti-theft system.

Filed May 29, 2018 · Airbags, Steering · 89,000 miles · PA

After driving my 2011 tiguan fine a couple times earlier in the day, I came back to my parked car, and turned it on. When I did this my airbag light came on with an "error: airbag" message on the display. After this happened, I notice the horn and other electrical features of the wheel didn't work. I took it into the shop, and their said the clock spring needs replaced. It wasn't until after all of this that I found out there had been a recall. I was never notified of this recall before. Although the clock spring needs replaced, the vw service center said they cannot get the clock spring part to replace it. They couldn't tell me a time that the part would be available.

Filed Mar 7, 2018 · Airbags, Steering · 90,000 miles · FL

Tl* the contact owns a 2011 volkswagen tiguan. While making a left turn, there was a clicking noise coming from the steering wheel and an air bag warning message illuminated. The vehicle was taken to brandon volkswagen (9816 e adamo dr, tampa, fl 33619, (844) 378-9574) where it was diagnosed that the clock spring failed and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was previously repaired per the federal safety agency campaign number: 15v483000 (air bags); however, the failure recurred. The manufacturer was contacted and did not assist. The approximate failure mileage was 90,000.

Filed Jan 2, 2018 · Steering · 70,000 miles · MN

The power steering stops working in cold weather. -10 f degrees or colder

Filed Aug 23, 2017 · Airbags, Steering · 100,000 miles · MA

Faulty clock spring - clicking noise came from steering wheel when turned then none of the buttons would work and the airbag light came on. Came to find out it was a faulty clock spring and the airbag wouldn't deploy if we were in an accident.

Filed Aug 9, 2017 · Airbags, Steering · 106,000 miles · MD

Tl* the contact owns a 2011 volkswagen tiguan. While turning the vehicle, the contact heard a clicking noise in the steering column. Also, the horn, cruise control, and hands free phone service failed, and the air bag warning indicator illuminated. The vehicle was taken to darcars volkswagen silver spring (12511 prosperity dr, silver spring, md 20904, (301) 622-7000) where it was diagnosed that the clock spring was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failures and stated that the warranty did not cover the repairs. No further assistance was offered. The contact referenced the federal safety agency campaign number: 15v483000 (air bags) and stated that the vehicle previously had a cover assembly placed over the clock spring, but the failure recurred. The approximate failure mileage was 106,000.

Filed Dec 8, 2016 · Airbags, Steering · 82,300 miles · PA

Tl* takata recall. The contact owns a 2011 volkswagen tiguan. The contact had not experienced a failure until the vehicle was repaired per the federal safety agency campaign number: 15v483000 (air bags). Shortly after the dealer's repair, the ribbon cable snapped internally and caused a failure. The steering wheel seized and the air bag indicator illuminated. The vehicle was taken back to the dealer where it was diagnosed that the ribbon cable affected the function of the horn, steering, cruise control and other components. The contact stated that the remedy failed to provide a solution. The dealer indicated that the clock spring assembly needed to be replaced. It was also stated that the steering wheel, multi-function switch, and cruise control needed to be repaired. The manufacturer was notified of the failures. The VIN was not available. The approximate failure mileage was 82,300.

Filed Oct 4, 2016 · Electrical, Steering · 68,000 miles · IL

Tl* the contact owns a 2011 volkswagen tiguan. While driving 45 MPH, the power steering warning indicator illuminated and the vehicle stalled. The vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed that the electrical system failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 68,000.