The contact owns a 2012 Volkswagen Tiguan. The contact stated while driving at approximately 35 MPH, the vehicle lost motive power and stalled. The contact was able to coast to the side of the road to restart the vehicle. The contact stated that several unknown warning lights were illuminated. The contact stated that the failure was intermittent and had occurred at various speeds. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The contact researched online and related the failure to the federal safety agency Campaign Number: 14V441000 (Fuel System, Gasoline). The manufacturer was informed of the failure. The failure mileage was approximately 143,000.
2012 Volkswagen Tiguan fuel system problems
15 complaints (10% of all complaints for this car). Typical mileage when it fails: 45,000.
- owner complaints
- 15
- of this car's complaints
- 10%
- typical mileage
- 45,000
- crashes
- 0
- recalls
- 1
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Volkswagen Tiguan fuel system problems in other years
Specific symptoms reported on the 2012 Volkswagen Tiguan fuel system
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Fuel system, gasoline
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2014 Tiguan vehicles manufactured July 2007 to June 2014. When using winterized fuel, in certain conditions bubbles may form in the fuel system which could result in the vehicle stalling.
- Risk
- A vehicle stall increases the risk of a crash.
- Remedy
- Volkswagen will notify owners, and dealers will update the vehicle's software to increase the fuel pump pressure, free of charge. The recall is expected to begin August 19, 2014. Owners may contact Volkswagen customer service at 1‑800‑822‑8987. Volkswagen's number for this recall is 24AV/2W.
Recall number 14V441000 · Recall details
What 2012 Volkswagen Tiguan owners say
Most recent owner complaints, unedited.
Water pump melted and needed to be replaced, car won't start, airbag light is on and clock spring needed to be replaced, heated seat gets extremely hot on driver's side when turned on.
After I turn the car off, the fuel hose connected to the high pressure fuel pumps doesn't pops off and gasoline leaks all over my engine. This started happens repeatedly now. When I get into my car, it is filled with the smell of the gasoline that is leaking because the hose doesn't stay on the fuel pump. I have to pop open my hood and slide the hose onto the fuel pump before I start driving. I've tried using different brackets to keep the hose tight on the fuel pump, however, the hose keeps on falling off. I'm not sure what else I can do, and I can't imagine how dangerous it is that there are pools of gasoline sitting around my engine.
Vehicle engine suddenly began idling roughly while stopped at city street intersection. While driving the engine still felt rough and would occasionally stop running. After getting it to a vw service mechanic it received the following diagnostic - "check engine light: found camshaft spool valve has come apart. Found cam shaft bearing bracket oil screen damaged." at 81,000 miles this car should not exhibit such problems. There appears to be a recall on 2015 vw tiguan engines related to the same part, cam shaft. I reached out to vw for any info about this, and have not received any response.
For almost two years, intermittently but consistently, the car will lose power after a warm start. Ignition turns over appropriately and starts, but after pulling out of parking spot in a lot or into traffic, the car just loses power. Battery light goes on and you have to put car back in park and start it again. The second time it starts it struggles but restarts and typically does not lose power or stall again. Sometimes the car will start to lose power and as you prepare for it to stall it regains power and shoots forward regardless of how lightly you're gassing it. I have gone for service multiple times. They ruled out battery, connections, alternator, etc. And say they can not replicate the problem even after keeping the car for days and driving it around, yet it has literally happened when I have been leaving the dealer. Sometimes the epc light goes on after this occurs but never the check engine light. This happens more often when the weather is mild and when the car has already been running for some time. Never hesitates on a cold start.
The gas tank door often gets stuck and won't open. It happened at least two dozen times to me. This is a safety concern because it happens when gas level is very low. One time it was near midnight and I was at a gas station in the very remote area. I was concerned about my safety. If you search online, you will see this is a widespread problem for vw and audi cars. It is evident that it is a design flaw that vw has refused to acknowledge it. It should be recalled and fixed permanently. Thank you for your attention.
Tl* the contact owns a 2012 volkswagen tiguan. The contact stated that the fuel door would not open. The contact mentioned that the failure occurred periodically. Reeves volkswagen (11337 n florida ave, tampa, fl 33612, (813) 935-3354) was contacted and informed the contact that it was not a known failure and to contact the manufacturer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 101,846. *dt consumer stated repair was made by the dealer.
Fuel door will not open. Therefore, I cannot refuel the vehicle.
Tl* the contact owns a 2012 volkswagen tiguan. The contact received a recall repair remedy from the dealer for the federal safety agency campaign number: 14v441000 (fuel system, gasoline). Shortly after the dealer's repair, the vehicle had a strong hesitation and stalled several times. The vehicle was taken to an independent mechanic who replaced the fuel pump and provided further testing. The failure recurred randomly. The vehicle was taken back to the dealer where it was diagnosed that the fuel filter and intake fuel pump were putting out low fuel pressure. In addition, the dealer cleared the code for the fuel pump supply module and test drove the vehicle. The contact was uncertain if the dealer's repair and the recall repair provided a solution. The manufacturer was notified of the failures. The approximate failure mileage was 32,000.
We recently (12-23-2014) brought the car in for the august 11th 2014 recall of the tiguan ECM/air bubble issue related to the fuel pump in the cars. Our car was not experiencing any issues relating to the recall and described, but due to potential issues decided to bring it in to have it applied anyways. Upon leaving the dealership, the car was accelerating funny, and we noticed gas mileage had gone down. Due to ECM being reflashed as a part of the recall, we chalked it up as the computer needing to re-"learn" driving habits, shift points, etc.. About 25 miles later we were on the way home from an event about a few miles from home. We were on a very busy 6 lane highway when the car lost all engine power. It put us in an extremely dangerous position, 4 adults in a car on a busy 6 lane highway. We managed to coast over to the shoulder and to an offramp. The car restarted and the epc and check engine lights came on. The car was able to run, but only in limp mode, enough to get us the final couple miles home. Took the car to the dealership the following monday. Issue was a failed high pressure fuel pump, needs to be replaced. It apparently is a very common part to fail, and at low mileage on cars, in any condition. It failed after the "new car warranty" but was replaced under the extended warranty provided by vw. Due to it's high failure rate at low vehicle mileage, and the impact it can have on safety, the fuel pump recall from august 11th should be expanded to cover the fuel pump replacement and extend the warranty of the part.
Questions about the 2012 Volkswagen Tiguan fuel system
Does the 2012 Volkswagen Tiguan have fuel system problems?
Owners have filed 15 complaints about the fuel system of the 2012 Volkswagen Tiguan, 10% of all its complaints.
At what mileage do 2012 Volkswagen Tiguan fuel system problems start?
The typical (median) mileage in owner complaints is 45,000 miles.
Was there a recall on the 2012 Volkswagen Tiguan fuel system?
Yes, 1 recall: 14V441000. Check your VIN to see if your car still needs the free repair.
What year does the Volkswagen Tiguan have the most fuel system problems?
The Volkswagen Tiguan model years with the most fuel system complaints are 2018 (41 complaints), 2022 (31 complaints) and 2013 (18 complaints).
Other 2012 Volkswagen Tiguan problems
Engine 52Airbags 33Electrical 23Steering 21Brakes 11Seat belts 7Transmission 7Visibility 6Driver assistance 4Acceleration 3Body 3Suspension 2Lights 1Locks 1Seats 1Tires 1Wheels 1
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