No crash or incident occurred. While starting the vehicle normally, the airbag warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed fault code P0588 — driver side airbag igniter at resistance limit. The mechanic confirmed that all airbags are non-functional as a result of this fault. No accident, collision, or unusual event preceded this failure. The part failed during normal use and operation. This is the same component covered under Safety Recall 69P4, issued February 2017 for driver and passenger airbag igniters on 2017 Volkswagen Tiguan vehicles. My VIN was not included in that recall but is experiencing the identical failure. I purchased this vehicle certified pre-owned from a Volkswagen dealership in 2020. The Carfax report provided at purchase shows no record of any airbag recall service ever being performed on this vehicle. When I contacted VW Customer Care, they confirmed my vehicle has an extended clock spring warranty and directed me to a dealership for service. The existence of an extended warranty on this specific component suggests Volkswagen is aware of a defect population broader than the original recall. I am currently driving a vehicle with non-functional airbags, creating significant safety risk to myself and my family. I believe this recall should be investigated for expansion to additional 2017 Tiguan VINs experiencing the same failure.
2017 Volkswagen Tiguan airbags problems
30 complaints (39% of all complaints for this car). Typical mileage when it fails: 27,749. 5 crashes reported.
- owner complaints
- 30
- of this car's complaints
- 39%
- typical mileage
- 27,749
- crashes
- 5
- recalls
- 1
Which part fails
- Frontal: driver clockspring/spiral cassette6
At what mileage
Complaints by mileage at the time of the problem.
Volkswagen Tiguan airbags problems in other years
Specific symptoms reported on the 2017 Volkswagen Tiguan airbags
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Air bags: frontal
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Tiguan Limited vehicles. The front driver air bag installed on these vehicles may not be intended for use in vehicles sold in the United States. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
- Risk
- In the event of a crash, the incorrect air bags may not protect the driver as intended, increasing the risk of injury.
- Remedy
- Volkswagen will notify owners, and dealers will replace the steering wheel and front driver air bag module, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 69V2.
Recall number 18V102000 · Recall details
What 2017 Volkswagen Tiguan owners say
Most recent owner complaints, unedited.
During a collision in which my vehicle was struck by another driver, the airbag warning light activated, my seatbelt locked in place, and white smoke with a strong electrical smell filled the cabin. No airbags deployed (frontal or side). There is now an "ERROR: Airbag" warning on my dashboard, and the seatbelt is completely locked. The vehicle currently has multiple open safety recalls for airbag systems, including frontal and side/window airbags. I am concerned that these recalls may be related to the malfunction experienced. This failure could have resulted in serious injury if the impact had been greater. I am requesting investigation and confirmation as to whether the non-deployment is related to known defects.
Turning on the car I got a notification on my dash that says error airbag with the light icon.
The contact owns a 2017 Volkswagen Tiguan. The contact stated that upon entering the vehicle after a rainstorm, the contact became aware that the interior of the vehicle was flooded, and that water had entered the vehicle through the sunroof. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the sunroof drainage system. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the federal safety agency Hotline for assistance. The failure mileage was 66,000.
My [XXX] daughter was a front seat passenger in her friend‘s car the 2017 Tiguan when the driver swerved to avoid another car and struck a pole. The damage was primarily on the front passenger side of the car. My daughter hit the windshield. It was broken in two places and she sustained several other injuries. The airbags never deployed. The car was totaled. I’m interested in knowing whether or not it can be determined if the airbags should have deployed and did not, and if the seatbelt worked properly or not, and whether or not you’ve had other complaints about this make and model. My daughter has sustained a concussion and has been out of work since he accident thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
It is nearly 2 years since the "clock spring wire" in the steering wheel failed. While this results in the buttons on the steering wheel not working, that is a minor inconvenience (such as not being able to reset the tire pressure warning light). The major problem is that the steering wheel air bag is not functional. Local VW dealers and VW of American customer support have been unable to obtain this part for more than 18 months. A very reliable source (local mechanic) tells me the local VW dealer has several customers with the same need for this part. We have been checking with local dealers for more than a year to see if/when this part might become available if no success.
I started to get an "airbag error" message on the dash and then noticed that my horn no longer works, and neither do any of the buttons on either side of the wheel that control the dash menus and sound/phone system. I was able to determine this is a clock spring failure. From what I read, this is not a part that is supposed to wear out or fail from the age of the car and is expected to last the life of the car. Unfortunately, I now have no horn and possibly no airbags and I can't change any view on my dash to look up anything else.
The clock spring is broken on the 2017 Tiguan 4 motion @ 67,017 miles. The airbag light immediately came on. The part was removed for inspection and replacement by my husband. With the airbag/clock spring disabled turn signals, wipers do not work. Steering is very hard and there is a giant hole where the airbag should be making this vehicle unsafe. I see there is a recall on clock springs but apparently this Tiguan isn’t included but it should be. First noticed this problem Oct 12 2022 The part number is 5k0953569AP
Clock Spring - Crackling sound in steering wheel when turning right and left; airbag indicator
Airbag light went on at 56k miles. VW service told us it was a faulty airbag. I paid 2k to have passenger side airbag replaced. 500 miles later the airbag light came on again. I had VW service review the problem and this time they said it is the drivers side airbag. The car has never been in any accident. Airbags should last the life of the car and certainly not 57k miles.
Questions about the 2017 Volkswagen Tiguan airbags
Does the 2017 Volkswagen Tiguan have airbags problems?
Owners have filed 30 complaints about the airbags of the 2017 Volkswagen Tiguan, 39% of all its complaints, more than any other problem.
At what mileage do 2017 Volkswagen Tiguan airbags problems start?
The typical (median) mileage in owner complaints is 27,749 miles.
Was there a recall on the 2017 Volkswagen Tiguan airbags?
Yes, 1 recall: 18V102000. Check your VIN to see if your car still needs the free repair.
What year does the Volkswagen Tiguan have bad airbags?
The Volkswagen Tiguan model years with the most airbags complaints are 2013 (63 complaints), 2014 (46 complaints) and 2016 (37 complaints).
Other 2017 Volkswagen Tiguan problems
Engine 16Steering 14Electrical 12Fuel system 8Transmission 5Body 4Brakes 3Driver assistance 1Lights 1Seat belts 1Tires 1Visibility 1
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