My 2022 Tiguan experienced a complete failure of the infotainment display after an over-the-air software update, including loss of the rearview camera display when the vehicle is shifted into reverse. After the OTA update, the infotainment screen became non-functional and will not turn on. The rearview camera no longer displays when reversing. The front phone charging ports and wireless charging tray located below the infotainment system are also non-functional. There were no warning lights prior to the system failure. When attempting a 15 or 30-second reset using the power button, the screen would appear to begin rebooting because the backlight turned on, and the phone charger briefly began working again. However, the reboot fails and screen returns to dark. Volkswagen phone support originally told me that this VIN falls within an impacted range for a known issue. However, the dealership stated that the failure is due to a faulty 5F infotainment control module / chip and quoted approximately $2,500 for the repair as my vehicle was one-month out of warranty. The dealership also stated that the part is on backorder with no known ETA because of the current volume of similar reports. The failure disables the rearview camera display, which creates a safety issue when backing up. Whether the VW vehicles with this 5F infotainment module are experiencing a defect that can disable the rearview camera and related electronic functions due to a faulty 5F chip or a faulty firmware/software update, Volkswagen should be required to issue a safety recall and provide repairs at no cost to the customer given the clearly widespread nature of the defect.
2022 Volkswagen Tiguan driver assistance problems
73 complaints (26% of all complaints for this car). 1 crash reported.
- owner complaints
- 73
- of this car's complaints
- 26%
- crashes
- 1
- recalls
- 1
Which part fails
- Assist39
- Adaptive cruise control20
- Warning17
- Warnings13
- Rearview system braking9
- Automatic emergency braking7
- Lane keep: navigation system/software1
- Lane keep: automatic steering1
At what mileage
Complaints by mileage at the time of the problem.
Volkswagen Tiguan driver assistance problems in other years
Specific symptoms reported on the 2022 Volkswagen Tiguan driver assistance
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Back over prevention: software
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
- Remedy
- Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1‑800‑893‑5298 or Audi customer service at 1‑800‑253‑2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.
Recall number 25V082000 · Recall details
What 2022 Volkswagen Tiguan owners say
Most recent owner complaints, unedited.
The contact owns a 2022 Volkswagen Tiguan. The contact stated that while attempting to reverse, the rearview camera became inoperable, and the camera image appeared blank. The contact also stated that the vehicle experienced excessive oil consumption, requiring the oil to be changed every 2,000 miles. The vehicle was taken to the dealer, where an oil consumption test was performed. The dealer informed the contact that no issues were found within the parameters of the test. The vehicle was not diagnosed for the rearview camera failure. The manufacturer was made aware of the failure via telephone, and a case was opened. The failure mileage was 55,000.
I am reporting a serious engine defect on my 2022 Volkswagen Tiguan at approximately 39,500 miles. The vehicle has excessive oil consumption and an oil leak. The authorized dealer diagnosed the problem as requiring full cylinder head replacement. This is a major engine repair at low mileage. I previously told the dealer the vehicle needed oil added between changes. The issue has worsened and now requires a cylinder head. I escalated with dealership management and Volkswagen Customer Care. Volkswagen refuses full coverage and offers only partial goodwill, leaving me to pay a large portion out of pocket despite the low mileage. This issue is widespread on 2022–2023 Tiguan models with the 2.0 TSI EA888 engine. Multiple owners report the same oil consumption and cylinder head replacement. Consumer Reports has documented cylinder head and oil consumption complaints on the 2022 Tiguan. Class action lawsuits allege a defect causing excessive oil consumption. The Canadian Automobile Protection Association has also reported premature valve guide wear leading to cylinder head replacement on 2018–2024 Tiguans. Excessive oil consumption creates a safety risk. Low oil can cause engine damage, stalling, or complete engine failure while driving. A vehicle needing frequent oil top-offs and a major internal repair under 40,000 miles indicates a possible manufacturing defect that Volkswagen has not addressed with a recall. I have also experienced issues with the forward collision warning system, the PCV valve, the infotainment system, and brake vibration when braking. These secondary problems further show reliability concerns, but the cylinder head failure is the most serious and safety-related issue. I request that the federal safety agency review this complaint with other similar reports and investigate whether a safety-related defect exists in the 2022–2023 Volkswagen Tiguan that requires further action or a recall. Vehicle: 2022 Volkswagen Tiguan Mileage: approximately 39,549 miles
My 2022 Volkswagen Tiguan intermittently displays the warning “Travel Assist Currently Not Available” while driving. The warning is accompanied by an audible chime and has occurred repeatedly. The warning indicates that the vehicle’s Travel Assist system is unavailable. I am concerned because Travel Assist is associated with steering and lane-keeping assistance, and the warning occurs while the vehicle is being driven. Volkswagen has issued Technical Service Bulletin 48-23-01 (Transaction No. 2070207) addressing a “Travel Assist currently not available” condition involving the steering wheel hands-on detection system on certain Tiguan vehicles. The problem is intermittent and the vehicle is available for inspection. I am reporting this because the condition continues to occur and I believe it should be documented and evaluated as a potential safety-related defect.
ACC warning lights flash on and off, loud obnoxious beeping triggered at engine start and persists through all speeds.
Travel assist currently unavailable warning goes off frequently in 2022 Volkswagen Tiguan SE-R Line creating a loud repetitive dinging noise which is very distracting and alarming while driving, thus causing a safety issue. This occurs even when not using travel assist features and there is no way for the consumer to disable the travel assist to prevent the warning from occurring. This has been an ongoing issue since purchasing the vehicle in May 2022 and has been reported to the local Volkswagen dealership multiple times with no acknowledgement of the issue or offer to repair while the vehicle was under warranty. I have recently discovered that Volkswagen issued a Technical Service Bulletin for dealerships in May 2023 under (TSB) 2070207/1 (also known as TSB 48-23-01). It is a known issue to Volkswagen and they have failed to issue a recall or properly train their dealerships about the issuance of the Technical Service Bulletin to appropriately repair while covered under warranty.
I'm experiencing a persistent Travel Assistant is not available dash light and warning beep on a repeated basis. I have taken this into the VW dealer and the did a factory reset to address the problem and that did not resolve the issue. There is a know widespread problem with several 2022 models that can be found when searching the problem. VW has issued a Technical Service Bulletin to dealers (TSB 48-23-01) so they are aware of the problem. The warning is very distracting and often chimes multiple times in a row, last experience it went off approximately 20 times in one mile.
For multiple weeks, my vehicle's Travel Assist/driver-assistance system has repeatedly malfunctioned. The problem began after the vehicle was returned to me by the dealership following service related to an ongoing oil-consumption issue. Since receiving the vehicle back, the "Travel Assist currently not available" warning and associated warning indicators activate repeatedly during virtually every drive. The warning is accompanied by an audible alert/beeping and may occur multiple times during a single trip. The repeated alerts are distracting while driving and create a safety concern. The warnings occur even when I am not actively using Travel Assist or the driver-assistance system. They have occurred while the vehicle is completely stopped as well as while I am driving normally within my lane without crossing the lane markings. The system appears to activate warnings unpredictably and without any corresponding action by the driver. Because this involves a driver-assistance/safety system, I am concerned that the system may not function properly or be available when it is actually needed. The unpredictable and repeated audible warnings also divert the driver's attention from the roadway. This malfunction has continued consistently for several weeks across multiple trips. I have photographs documenting the Travel Assist warning and warning indicators displayed on the instrument cluster under different driving conditions and at different vehicle mileages. The vehicle is available for inspection upon request.
Phantom braking, 2nd time in last 3 months
The infotainment MIB3 system failed. Infotainment screen is completely black and non functional. This has put my family at risk because I can’t see my backup camera and have very limited visibility through rear view mirror when backing up. I also lost safety features such as rear cross traffic warning, rear auto braking, ability to see pedestrians or vehicles when backing up, and the emergency cell call system. My car also no longer can access navigation or CarPlay which makes navigation dangerous on my small phone. Failure of MIB3 infotainment brain was confirmed by VW dealer. Car is under factory warranty but part is backordered with no ETA so I’m forced to drive an unsafe car. Was denied a loaner vehicle. This failure happened 1 day after overhead console spontaneously broke and fell down from headliner. Error lights now persist on the dashboard.
Questions about the 2022 Volkswagen Tiguan driver assistance
Does the 2022 Volkswagen Tiguan have driver assistance problems?
Owners have filed 73 complaints about the driver assistance of the 2022 Volkswagen Tiguan, 26% of all its complaints.
At what mileage do 2022 Volkswagen Tiguan driver assistance problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2022 Volkswagen Tiguan driver assistance?
Yes, 1 recall: 25V082000. Check your VIN to see if your car still needs the free repair.
What year does the Volkswagen Tiguan have the most driver assistance problems?
The Volkswagen Tiguan model years with the most driver assistance complaints are 2022 (73 complaints), 2019 (31 complaints) and 2018 (21 complaints).
Other 2022 Volkswagen Tiguan problems
Engine 120Electrical 65Transmission 42Fuel system 31Steering 26Acceleration 14Visibility 13Brakes 9Airbags 5Lights 4Body 3Wheels 3Seat belts 2Locks 1Suspension 1
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