The car was in the cruise control with auto mode and it just veered to the left from a car in front and crashed into the median and totaled the car.
2022 Volkswagen Tiguan: adaptive cruise control problems
6 of the 281 complaints about the 2022 Volkswagen Tiguan describe adaptive cruise control problems.
- owner complaints
- 6
- of this car's complaints
- 2%
- recalls
- 1
Adaptive cruise control problems by model year
What owners say
Steering wheel Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning. However, also not ignoring it is dangerous because of the frequency of the warnings which causes the driver to look away from the road. After speaking with the maintenance department at my VW dealership, they indicated that this is a widely known problem that is remedied only with the replacement of the steering wheel. There are several other sensors that are triggered by the same issue I was told by the maintenance department. They are uncertain at this time if it impacts the airbag system which is another potential safety concern. The steering wheel can only be ordered after inspection by the maintenance department and there is shortage and/or back order of the part to fix the problem.
Crankshaft vent valve clogged and failed, causing overpressurization and oil leaks. Caused the oil pan to crack and upper timing cover to leak per the inspection at Volkswagen. I was driving, going 63mph when it said max engine speed 3000RPM and a light that said EPC started flashing along with the engine light. I turned off cruise control and began to go towards the shoulder and it shuddered and a large white plumb of smoke came out of it. It wouldn't speed up at all while I was getting over. I had it towed to my home. My husband noticed oil all over the bottom and back of my car. My dipstick had no oil on it at all. We towed it Tuesday morning to Volkswagen.
UNKNOWN component/system. After starting the car and placing it in drive/ pressing down on the accelerator, there seems to be a problem with the car as it feels as if the car is hesitating or lurching forward. The problem will usually only persist for a mile or two before going away. It almost always happens when cold started, but has also occurred when am starting the car again after having driven it for some time. It is dangerous because if I turn into a lane or cross traffic and this incident occurs, it may result in an accident. No, it has not been confirmed by the dealer that I am aware of. I have brought the vehicle in twice to VW and have been told it is a "cruise control" system issue the first time. And the second time told that I should just "let the car warm up" and there were no issues detected. There are absolutely no warning lights or other warning systems that appeared when the problem first started. The problem started about 2 months after I purchased the car and has continued since then.
Driver fell asleep and vehicle want off the road into a ditch that led to a stone wall protecting a culvert. Vehicle hit the stone wall and was launched into the air across the driveway where it came to a rest on its right side. I estimate that the vehicle left the highway at 45 mph (the cruise control setting) and hit the stone wall at approximately 25-30 mph. During this violent event all airbags deployed EXCEPT DRIVER'S AIRBAG located in the center of the steering wheel. I have a severely bruised and very painful sternum as a result. All systems were normal with no indication of a safety system fault.
I took possession of this vehicle on 7/08/2022 and have had multiple problems with the infotainment ctr, cruise control, homelink, wireless charging pad, etc. However the most serious problem occurred on 08/27 when while sitting at a stop light on a downward hill ( I was the front car with a line of vehicles behind me ) while attempting a left turn I accelerated to realize that the car had turned off and I was coasting into the middle of a busy intersection with no way to stop as cars behind me were attempting to turn left also. I attempted to coast off the side of road and out of the intersection as cars were flying around my vehicle, honking their horns and trying to avoid a collision with me. I had a passenger in the car, we were both terrified. The car was still in Drive and a warning message appeared that the vehicle must be manually restarted. The cross traffic started to drive through the intersection as I now had put the vehicle in park and restart and get the car out of the intersection and into a safe place. The day prior ( 08/26 ) the car had also shut down on me as I was pulled off the side of the road and attempted a left turn into a driveway ( while working on my job ). I went directly to my dealership and was told they would get me an appt the following week, however the same problem occurred the next day ( 08/27 ) which almost resulted in a crash. I was told by the dealership that it is a Start/Stop issue, that VW is aware of the problem however there is no fix at this time. I no longer feel safe driving this car. The problem has been reported to VW and a case has been opened. The dealership has had my car for 27 days as of today. They state that they have not been able to duplicate the issue.
Service bulletins that may apply
- These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the...
- Heat Sensative Trouble Shooting Explanation.
- Customer reports that the vehicle performed an unwarranted Autonomous Emergency Braking (AEB).
- Inspecting sensors for damage
- Over-the-Air (OTA) Software Update Available for Infotainment System
- ACC Calibration Process
- Instruction for set-up of SD creator to obtain Software updates
- Unwanted Autonomous Braking instruction
Related recalls
Back over prevention: software
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
- Remedy
- Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1‑800‑893‑5298 or Audi customer service at 1‑800‑253‑2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.
Recall number 25V082000 · Recall details
Questions about the 2022 Volkswagen Tiguan adaptive cruise
Is adaptive cruise control problems a common problem on the 2022 Volkswagen Tiguan?
6 of 281 owner complaints about the 2022 Volkswagen Tiguan (2%) mention adaptive cruise control problems. The model year with the most reports is 2018.
Is there a recall or service bulletin for this on the 2022 Volkswagen Tiguan?
There is 1 recall and 9 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2022 Volkswagen Tiguan
Oil consumption 45Hesitation 32Backup camera 26Check engine light 25Stalling 25Jerking 16Lane assist 15Engine failure 13Screen failure 13Fire or smoke 8Loss of power 7Windshield crack 7Won't shift 6Sudden acceleration 5Sunroof shattered 5
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