The vehicle's sunroof glass failed catastrophically and shattered spontaneously without any external impact or contributing factor. The glass was not safety glass and shattered into sharp shards, dispersing throughout the vehicle interior, including the rear seating area. This failure posed a serious safety risk, as glass shards caused minor injuries to my skin, and could have resulted in significant injury had a child or pet been seated in the back. The incident has not been reproduced; however, the damage was confirmed and repaired by the authorized dealership, which replaced the sunroof glass, frame, and sunshade due to extensive damage. The vehicle was inspected by the dealership, and a comprehensive insurance claim was filed. No warning lamps, messages, or symptoms were present prior to the failure, and the event occurred without warning.
2022 Volkswagen Tiguan: sunroof shattered
5 of the 281 complaints about the 2022 Volkswagen Tiguan describe sunroof shattered.
- owner complaints
- 5
- of this car's complaints
- 2%
- recalls
- 1
Sunroof shattered by model year
What owners say
Rear sunroof glass spontaneously shattered while driving, no rock struck the glass.
This incident occurred [XXX] at about [XXX]. My family and I were returning to Utah from an Arizona vacation. We were heading north on [XXX], in between Payson and Benjamin when the sunroof shattered. The sunroof was not open nor had it been open during the entirety of the vacation. My fiancé and I were both watching the road and did not see any debris nor rocks fly up and hit the sunroof. Our only explanation is that it exploded. The vehicle is available for inspection on request. I am thankful that no one was hurt inside the vehicle, but this could have potentially hurt my child who was in the backseat during this. If the fabric that blocks the sunroof had been pulled back, I am 100% positive that all passengers in the car would have been injured by the glass shards. I am going to call the dealership tomorrow when they are open and plan to call the non emergency phone number for the police to file an incident report, if they allow it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving to work and my sunroof/moonroof (panoramic) exploded. The only explanation that sounds remotely logical is spontaneous combustion; I don’t know how else to describe it. I was on my way to work, about to get on the interstate and all of a sudden I hear this loud “pow” sound. My immediate though was that I had been shot at. I looked around at my windows, didn’t see anything, I looked up and noticed my sunroof was completely shattered with a crack in the middle where it appeared to be buckling upward. I took pictures from my drivers seat before proceeding; I had glass shards in my hair and all over my arms and back, causing small cuts on me. I was technically fine but the glass could’ve gone in my eyes or larger pieces could have caused major wounds. I called the dealership and was told to drive straight there, So I did. The glass in the middle where it was buckling started to fly off as I was driving. When I got there, they told me they had to obtain authorization before they could touch it. Initially they told me I could wait until the authorization was received. 3 hours later, they said it was going to take longer than expected but I would hear something in 24 hours. They refused to provide me with a loaner or pay for a rental car for me. I called to check the status numerous times and was told “it’s still pending.” I received a call FIVE days later telling me that it was denied and I would have to use my personal auto insurance. I attempted to call Volkswagen of America and they were extremely rude and basically told me whatever the dealer said goes. I filed a claim with my insurance, she knew exactly what happened just by the description of my sunroof immediately after it happened. This is a HUGE safety issue that needs to be addressed.
The contact owns a 2022 Volkswagen Tiguan. The contact stated while driving approximately 70 MPH, the sunroof exploded without impact. The contact stated that shattered glass fell inside the cabin of the vehicle. The vehicle was taken to a local dealer but was not yet repaired. The manufacturer was informed of the failure. The failure mileage was approximately 624.
Service bulletins that may apply
- Water migration under the RAPGARD® protection when vehicle arrives at dealership.
- Lack of paint under roof
- Wind & Water Leak Checking
- Strut or Shock leak assessment.
- KESSY door lock/unlock inoperative.
- Customer states rattle noise from the underbody heat shields
- Update to required vehicle wash shampoo.
- Customer states rattle noise from the underbody heat shields Any thermostat related concerns (faults,...
Related recalls
Structure: body
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.
- Risk
- An insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
- Remedy
- Dealers will replace the spoiler, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 66N5.
Recall number 22V226000 · Recall details
Questions about the 2022 Volkswagen Tiguan sunroof shattered
Is sunroof shattered a common problem on the 2022 Volkswagen Tiguan?
5 of 281 owner complaints about the 2022 Volkswagen Tiguan (2%) mention sunroof shattered. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2022 Volkswagen Tiguan?
There is 1 recall and 12 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2022 Volkswagen Tiguan
Oil consumption 45Hesitation 32Backup camera 26Check engine light 25Stalling 25Jerking 16Lane assist 15Engine failure 13Screen failure 13Fire or smoke 8Loss of power 7Windshield crack 7Adaptive cruise 6Won't shift 6Sudden acceleration 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2022 Volkswagen Tiguan?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history