Well driving on highway, front portion of sunroof shattered. Very loud, exploding sound.
2019 Volkswagen Tiguan: sunroof shattered
9 of the 196 complaints about the 2019 Volkswagen Tiguan describe sunroof shattered.
- owner complaints
- 9
- of this car's complaints
- 5%
- typical mileage
- 20,000
- recalls
- 1
Sunroof shattered by model year
What owners say
The contact owns a 2019 Volkswagen Tiguan. The contact stated that while driving approximately 68 MPH, there was a booming sound coming from the vehicle. The contact stopped to inspect the vehicle and discovered that the rear glass sunroof panel had shattered from the inside and shards of glass were ejected from the sunroof panel. The contact wrapped the roof with plastic to secure the damaged sections of the sunroof, to ensure no other glass shards fell from the vehicle while driving. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 44,000.
On [XXX] my sunroof spontaneously shattered while my husband and I were driving down a country road in New Hampshire. There were only pine trees on either side of the road, and nothing dropped on the roof to shatter the glass. The glass rained down on me and the pop noise was very alarming. The only thing we can surmise is that the glass shattered due to temperature differential whereby the hot outside air, since it was an August day, and the cold air conditioning inside the car stressed the glass. However, we have never had this happen before in any car. We were grateful the glass did not fall into our eyes but this could have had a very different outcome. We became concerned for people in climates like Arizona or Florida who may experience this danger, especially when driving on the highway. Regardless, the sunroof glass should be able to withstand the heat of the outdoors and the Volkswagen air-conditioning system. We concluded that this had to be a defect in the glass used, and we feel compelled to write and report this incident. We were put at risk by shattered glass raining down on the front seats, and the dealer was unresponsive and said the sunroof shattering spontaneously was not typical. It has not been inspected yet, and police have not been involved as there was no accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Panoramic sunroof shattered. Looks like it bubbled upwards and exploded. No rock. No defect. Car was parked in my driveway with no trees or rocks or anything around. Motion security cameras don’t have anyone coming on my driveway. This looks like my sunroof popped. So weird. I cut my hand on the glass.
Tl* the contact owns a 2019 volkswagen tiguan. The contact stated that while his wife was driving 40 MPH, she heard an abnormal sound coming from the sun roof. The driver continued driving to her residence. After parking the vehicle, she noticed that the sun roof panel had shattered. The driver stated there was no impact that caused the failure. The contact called the local dealer chapman volkswagen of tucson located at 4500 e 22nd st, tucson, az 85711, (520) 445-4090 and made the dealer aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer had not been informed of failure. The failure mileage was approximately 20,000.
The sunroof exploded while driving at about 45 MPH on top of an overpass. File a case with vw and they refuse to fix the issue. Case number was [xxx]. We were travel on rt 13 in virginia through a small town. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I was driving on the highway and my panoramic sunroof exploded causing glass to fall in on myself and my 5 year old daughter.
Two times my panoramic sunroof on my 2019 volkswagen tiguan has exploded. The first time was feb. 13, 2019, just a couple of months after I purchased the vehicle brand new. The second time was a week and a half ago on aug. 8, 2019. Both times the panoramic sunroof exploded I was on the highway going to work and driving about 60mph. It sounded both times like a gun shot going off in my car. There was no warning either time, it just happened and was very frightening. Both times it happened I was far enough back from other vehicles. The most recent explosion was worse. A huge hole was left and pieces were flying off behind my vehicle. Thankfully I had the mesh screen closed, so none of the glass came into the vehicle on me. The hole that was left the second time was huge and flared outwards, which indicates a defect in the manufacturing of the glass. It is a definite safety risk. Thankfully both times it happened I was able to maintain control of the vehicle but I worry if it happens again. Thankfully it wasn't raining either time, if it was I might have gotten in an accident with the rain coming in on me and keeping me from being able to see the road. There should be a recall on the 2019 volkswagen tiguan panoramic sunroof.
Two times my panoramic sunroof on my 2019 volkswagen tiguan has exploded. The first time was feb. 13, 2019, just a couple of months after I purchased the vehicle brand new. The second time was a week and a half ago on aug. 8, 2019. Both times the panoramic sunroof exploded I was on the highway going to work and driving about 60mph. It sounded both times like a gun shot going off in my car. There was no warning either time, it just happened and was very frightening. Both times it happened I was far enough back from other vehicles. The most recent explosion was worse. A huge hole was left and pieces were flying off behind my vehicle. Thankfully I had the mesh screen closed, so none of the glass came into the vehicle on me. The hole that was left the second time was huge and flared outwards, which indicates a defect in the manufacturing of the glass. It is a definite safety risk. Thankfully both times it happened I was able to maintain control of the vehicle but I worry if it happens again. Thankfully it wasn't raining either time, if it was I might have gotten in an accident with the rain coming in on me and keeping me from being able to see the road. There should be a recall on the 2019 volkswagen tiguan panoramic sunroof.
Service bulletins that may apply
- Lack of paint under roof
- Wind & Water Leak Checking
- Strut or Shock leak assessment.
- Customer states rattle noise from the underbody heat shields
- Update to required vehicle wash shampoo.
- Customer states MIL-on with P013E in the ECM
- This special notice is to inform dealers to return the parts listed and only order the successor parts...
- Body surfaces (engine compartment and underside of hood) are not directly visible (exposed) therefore do...
Related recalls
Structure: body
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.
- Risk
- An insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
- Remedy
- Dealers will replace the spoiler, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 66N5.
Recall number 22V226000 · Recall details
Questions about the 2019 Volkswagen Tiguan sunroof shattered
Is sunroof shattered a common problem on the 2019 Volkswagen Tiguan?
9 of 196 owner complaints about the 2019 Volkswagen Tiguan (5%) mention sunroof shattered. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2019 Volkswagen Tiguan?
There is 1 recall and 23 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Volkswagen Tiguan
Headlights 14Stalling 14Check engine light 8Loss of power 7Oil consumption 7Door locks 5Jerking 5
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