2024 Volkswagen Tiguan driver assistance problems

Filed Nov 9, 2026 · Driver assistance · MI

My main dash screen in my 2024 tiguan is dead (it won't turn on). I took it to the dealer and they told me that the infotainment module 5f is not working and it needs to be replaced, and it cost is near of $3000. But this type of failure happens in several vw models, and the warranty is up to 50,000 miles, and my report was at 56,000. How can I report it so that there is a record of this failure which has already been reported before? Can I make and other report to try to avoid the futures cosumers to select vw SUV's

Filed Nov 2, 2026 · Driver assistance, Electrical · NY

Screen went black on vehicle entertainment console and SOS emergency system failure being reported by vehicle dashboard indicators. Rear-view camera is unreliable and video feed freezes or fails to display. No power delivery to charging ports. Mobile Wifi Access point paid service is inaccessible. Already taken vehicle into dealership who alerted me of a backorder for a necessary replacement of the f5 module to remedy the issue with vehicle. I am a lessee with a warranty on this vehicle. Dealership says I just have to wait. Is this car now unsafe to drive?

Filed Oct 26, 2026 · Driver assistance · NC

2024 VW Tiguan MIB3 module failed; dealership attempted software flash which completely disabled the federally mandated rear-view backup camera. Part is on national backorder with no ETA and VW Corporate refused assistance.

Filed Oct 8, 2026 · Driver assistance, Electrical · CA

My entire infotainment system went black and a warning about the SOS system failing came up on the dash. My back up camera does not work, the SOS system does not work, radio, charger, etc. I called VW Customer Care who sent me to the dealership. Dealer said they tried the TB 91-26-04 (2082628) software protocol from Volkswagen and had no success. They need part J794 to complete the repair. The part is on back order with no ETA of when it will arrive. Dealership gave me back the car with compromised safety features (now federally mandated). I'm a lessee under warranty. I'm also nervous that other parts of the car could also have electrical or systemic failure.

Filed Sep 30, 2026 · Driver assistance, Visibility · HI

infotainment center, chargers and reverse camera no longer working. vehicle available for inspection my reverse camera is not working which causes safety issues as Under Federal Motor Vehicle Safety Standard (FMVSS) No. 111, Rear Visibility, vehicles in the relevant categories manufactured on or after May 1, 2018 are required to provide a compliant rearview image during a backing event. the federal safety agency explains that manufacturers generally satisfy this requirement with a backup/rear camera system. vehicle has been inspected by a third party auto dealership that specializes in European vehicle. There is NO Volkswagen dealership on the Hawaiian Island of Hawaii that I live on. there were not warning signs or symptoms of the problem

Filed Sep 30, 2026 · Driver assistance, Electrical · GA

On multiple occasions, while actively steering, I have gotten a warning on the dash to take over steering. Within seconds, the car brakes hard. I am typically in interstate traffic when this occurs.This happens when using cruise control. Speed does not matter as it has happened at 40 mph, 70 mph, and in between these two.

Filed Sep 29, 2026 · Driver assistance, Electrical · 1,000 miles · MA

The contact owns at 2024 Volkswagen Tiguan. The contact stated that upon starting the vehicle, the radio screen was distorted or blank. The failure was a recurring failure. The contact stated that with the screen blank the speedometer and vehicle alerts were inoperable. The back over prevention camera was also inoperable. The dealer was contacted and was able to reproduce the failure. The manufacturer was contacted by e-mail and made aware of the failure. The failure mileage was 1,000.

Filed Sep 17, 2026 · Driver assistance, Electrical · GA

The infotainment system no longer works after an over the air update. The backup camera is including all other cameras are no longer visible . Before it completely just stopped working When attempting to back out the infotainment system would freeze and not signal something was back there . The digitally dynamic road display is not working so car ACC is not operable . Additionally since the blackout the windshield wipers randomly turn on even if not raining causing distraction and obstructed visibility at times Problem has been confirmed by independent VW dealers in several states (there is a whole Facebook VW owners group where several people are reporting the same issue) there are also known topics related to these issues on VWs help center page regarding OTA updates and infotainment system issues It gives instructions on how to troubleshoot but then says see your local dealer if that doesn’t resolve the issue Vehicle has been inspected by VW dealer. The backup camera would freeze intermittently and dealer would report nothing to see so it’s working fine . After last ota update system blacked out longer and has not turned back on

Filed Aug 24, 2026 · Driver assistance, Electrical · MD

On XXX, my 2024 Volkswagen Tiguan experienced an internal electrical failure of the 5F Infotainment Control Module (Part #3Q5-035-842-J). There were no advance warning lights or symptoms prior to the screen going completely black and unresponsive. The failure was officially diagnosed and confirmed by an authorized dealership, Fitzgerald Volkswagen in [XXX], on XXX. The component is currently installed in the vehicle and available for inspection upon request. Safety Risk: The 5F module failure completely disables the primary display screen, rendering the rearview camera system frozen and entirely inoperable. This creates a severe rear-visibility safety hazard while reversing, particularly when transporting my minor child, and fails to comply with Federal Motor Vehicle Safety Standard FMVSS No. 111 (Rear Visibility). Systemic Failure & Backorder: The module failure also disables the radio, wireless charging, and front/rear USB ports. Fitzgerald VW special-ordered the replacement module under warranty but confirmed the part is on a nationwide backorder with no estimated time of arrival (ETA) and approximately 59 units currently backordered nationwide. The vehicle has not been inspected by law enforcement or insurance, but the manufacturer (Volkswagen Group of America) has been formally notified under Customer CARE Case #XXX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Aug 21, 2026 · Driver assistance, Visibility · TX

#1 issue is only the driver's side replacement windshield wiper is and has been unavailable for over 6 months. This presents a danger that focusing on a different part of the windshield is problematic; secondarily, the smears even using washer fluid are impossible to rectify. The dealership echoes the same problem on many vehicles and is blaming VW parts supplies. I will not use parts stores after many difficult and not acceptable performances of these OTC blades. The second issue is cruise control stops working erratically. This causes the vehicle to slow very quickly., also causing people following too closely to get angry us! While on a 1100 mile trip it quit tens of times; will not re-engage frequently and then suddenly become available. I'm told the steering wheel wiring is the issue and I was told to being in for diagnosis. A fault code in the steering wheel controls was documented, but parts department said these too are on a very long list of same issues on many Tiguans. Now I'm told that since the dealer verified the fault code for this issue and cleared it, but VW refuses to replace the steering wheel electronics. Many customers have told me they also have to "wait on parts.?!