My main dash screen in my 2024 tiguan is dead (it won't turn on). I took it to the dealer and they told me that the infotainment module 5f is not working and it needs to be replaced, and it cost is near of $3000. But this type of failure happens in several vw models, and the warranty is up to 50,000 miles, and my report was at 56,000. How can I report it so that there is a record of this failure which has already been reported before? Can I make and other report to try to avoid the futures cosumers to select vw SUV's
The worst 2024 Volkswagen Tiguan problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Electrical29
- Engine22
- Driver assistance21
- Visibility10
- Transmission5
- Fuel system3
- Steering3
- Body2
- Lights2
- Acceleration1
- Airbags1
- Brakes1
- Seats1
- Tires1
Specific symptoms reported on the 2024 Volkswagen Tiguan
Backup camera 14Screen failure 10Oil consumption 10Check engine light 5
Recalls 2
Back over prevention: software
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Tiguan vehicles previously repaired under recall 25V082. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
- Remedy
- Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 4, 2026. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 91NF. Vehicle Identification Numbers (VINs) involved in this recall became searchable on beginning May 27, 2026.
Recall number 26V321000 · Recall details
Back over prevention: software
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
- Remedy
- Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1‑800‑893‑5298 or Audi customer service at 1‑800‑253‑2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.
Recall number 25V082000 · Recall details
Technical service bulletins for the 2024 Volkswagen Tiguan 288
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Prevent Sporatic Misfire Faults.
- Checking engine oil level.
- Reprogramming Control Module process
- Water Migration under RAPGARD® during PDI
- Condensation and or water droplets visible on inside of exterior light lenses
- Condensation
- This OTA update addresses a potential issue with special characters being broadcast over HD radio.
- Oil leak from Cylinder Head Cover; Coolant leak from the cylinder head gasket, Low coolant level, Visible...
- Engine missfire diagnostic aid
- Identifying and Mixing Volkswagen Engine Coolants
2024 Volkswagen Tiguan fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 2.0L 4‑cyl | FWD | 23-24 | 30-31 | 26-27 |
| 2.0L 4‑cyl | AWD | 22 | 29 | 24-25 |
What 2024 Volkswagen Tiguan owners say
Most recent owner complaints, unedited.
Screen went black on vehicle entertainment console and SOS emergency system failure being reported by vehicle dashboard indicators. Rear-view camera is unreliable and video feed freezes or fails to display. No power delivery to charging ports. Mobile Wifi Access point paid service is inaccessible. Already taken vehicle into dealership who alerted me of a backorder for a necessary replacement of the f5 module to remedy the issue with vehicle. I am a lessee with a warranty on this vehicle. Dealership says I just have to wait. Is this car now unsafe to drive?
Infotainment screen went out. Needs module replaced. No working back up camera.
2024 VW Tiguan MIB3 module failed; dealership attempted software flash which completely disabled the federally mandated rear-view backup camera. Part is on national backorder with no ETA and VW Corporate refused assistance.
The vehicle experienced a sudden, total loss of motive power while driving on active roads on two separate occasions (10/06/2026 and 10/18/2026). The vehicle completely shuts off without throwing any preliminary dashboard warnings, battery lights, or error messages. Once shut down, the ignition will not turn over and the engine refuses to start. The vehicle can only be temporarily revived via an external jumpstart, indicating that the engine is draining the battery entirely while in motion because the alternator or smart battery charging module is defective. During the second incident on 10/18/2026, the vehicle stalled in the middle of a busy traffic intersection while stopping at a red light. My spouse and infant child were trapped in the vehicle for over two hours in an extremely high-risk crash zone before roadside help could arrive to jumpstart the vehicle. The local authorized Volkswagen dealership previously attempted to remedy the issue on 10/06/2026 by simply charging the battery for 24 hours, failing to find the root cause of the active electrical drainage and releasing an unsafe vehicle back into commerce. This is a severe, unpredictable stalling defect that leaves drivers entirely vulnerable to rear-end collisions.
The vehicle experienced a sudden, total loss of motive power while driving on active roads on two separate occasions (10/06/2026 and 10/18/2026). The vehicle completely shuts off without throwing any preliminary dashboard warnings, battery lights, or error messages. Once shut down, the ignition will not turn over and the engine refuses to start. The vehicle can only be temporarily revived via an external jumpstart, indicating that the engine is draining the battery entirely while in motion because the alternator or smart battery charging module is defective. During the second incident on 10/18/2026, the vehicle stalled in the middle of a busy traffic intersection while stopping at a red light. My spouse and infant child were trapped in the vehicle for over two hours in an extremely high-risk crash zone before roadside help could arrive to jumpstart the vehicle. The local authorized Volkswagen dealership previously attempted to remedy the issue on 10/06/2026 by simply charging the battery for 24 hours, failing to find the root cause of the active electrical drainage and releasing an unsafe vehicle back into commerce. This is a severe, unpredictable stalling defect that leaves drivers entirely vulnerable to rear-end collisions.
"The main infotainment screen completely failed and went black on my 2024 Volkswagen Tiguan, rendering the backup camera entirely inoperable. This creates a severe safety hazard and violates Federal Motor Vehicle Safety Standard (FMVSS) No. 111. The vehicle was diagnosed at Keffer VW, and the manufacturer stated the replacement parts are backordered for 4 to 5 weeks. The dealership and manufacturer refused to provide a loaner vehicle, forcing me to leave the car on the dealer lot to avoid driving an unsafe vehicle. Volkswagen is failing to provide a safe remedy within a reasonable timeframe under warranty."
My entire infotainment system went black and a warning about the SOS system failing came up on the dash. My back up camera does not work, the SOS system does not work, radio, charger, etc. I called VW Customer Care who sent me to the dealership. Dealer said they tried the TB 91-26-04 (2082628) software protocol from Volkswagen and had no success. They need part J794 to complete the repair. The part is on back order with no ETA of when it will arrive. Dealership gave me back the car with compromised safety features (now federally mandated). I'm a lessee under warranty. I'm also nervous that other parts of the car could also have electrical or systemic failure.
2024 Volkswagen Tiguan R-Line stalls completely while driving at local speeds with no warning. The vehicle has been to the dealership 4 times for the exact same safety issue. The dealership On The First 3 Attempts has changed the throttle body, start-stop mechanism, and battery, but cannot fix or diagnose the stalling. Now The Car Is Again In The Shop For The 4th Time And I’m Still Waiting For A Answer The Car Has Been Sitting In The Shop Since September 21st and No Answer Yet From Dealership The Car Is Still There and This is a severe, life-threatening defect that occurs while transporting children."
infotainment center, chargers and reverse camera no longer working. vehicle available for inspection my reverse camera is not working which causes safety issues as Under Federal Motor Vehicle Safety Standard (FMVSS) No. 111, Rear Visibility, vehicles in the relevant categories manufactured on or after May 1, 2018 are required to provide a compliant rearview image during a backing event. the federal safety agency explains that manufacturers generally satisfy this requirement with a backup/rear camera system. vehicle has been inspected by a third party auto dealership that specializes in European vehicle. There is NO Volkswagen dealership on the Hawaiian Island of Hawaii that I live on. there were not warning signs or symptoms of the problem
Compare the 2024 Volkswagen Tiguan
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Other model years
200920102011201220132014201520162017201820192020202120222023202420252026
Questions about the 2024 Volkswagen Tiguan
Is the 2024 Volkswagen Tiguan reliable?
Owners have filed 80 complaints about the 2024 Volkswagen Tiguan, fewer than a typical Tiguan model year.
What is the most common problem with the 2024 Volkswagen Tiguan?
Electrical system, with 29 complaints. Next is engine (22).
How many recalls does the 2024 Volkswagen Tiguan have?
2 recalls, covering back over prevention.
What year does the Volkswagen Tiguan have the most electrical problems?
The Volkswagen Tiguan model years with the most electrical complaints are 2022 (65 complaints), 2019 (57 complaints) and 2011 (47 complaints).
What gas mileage does the 2024 Volkswagen Tiguan get?
Official estimates for the 2024 Volkswagen Tiguan range from 24 to 27 mpg combined. The most efficient version (2.0L 4-cyl, FWD) gets 23-24 city and 30-31 highway.
VIN decoder
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