2024 Volvo Bus 9700 recalls
There are 4 safety recalls on record for the 2024 Volvo Bus 9700, covering 1,419 vehicles in total across all the models in each campaign. Newest first.
All recalls
Equipment: other: labels
- What is wrong
- Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2025 Volvo 9700 buses. The emergency exit label on the entrance door is missing the exit operating instructions. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
- Risk
- The missing information may prevent or delay the use of the emergency exit, increasing the risk of injury.
- Remedy
- Prevost will replace the emergency exit identification labels, free of charge. Interim letters notifying owners of the safety risk are expected to be mailed November 3, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Prevost's customer service at 1‑866‑870‑2046. Prevost's number for this recall is SR26-84. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning September 25, 2026.
Recall number 26V600000 · Recall details
Equipment: emergency: fire supression
- What is wrong
- Volvo Bus Corporation (Volvo Bus) is recalling certain 2023-2025 Volvo 9700 buses. Metallic debris within the electrical connectors of the Automatic Fire Suppression System (AFSS) may cause a short circuit, resulting in a false warning to the driver, an engine shutdown, and the release of chemical fire extinguishing agent in the engine compartment.
- Risk
- An unexpected engine shutdown increases the risk of a crash. Additionally, a disabled coach bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
- Remedy
- Prevost will inspect and remove any metallic debris from the AFSS connectors, if necessary, free of charge. Owner notification letters were mailed August 28, 2025. Owners may contact Prevost's customer service at 1‑866‑870‑2046. Prevost's number for this recall is SR25-85.
Recall number 25V469000 · Recall details
Steering
- What is wrong
- Volvo Bus Corporation (Volvo Bus) is recalling certain 2024 Volvo 9700 vehicles. The castellated nuts securing the steering gear link rod to the steering arm and/or the pitman arm may not have been tightened properly, which can allow it to loosen.
- Risk
- A loose steering gear link rod can cause a loss of steering control, increasing the risk of a crash.
- Remedy
- Prevost will tighten the castellated nuts, free of charge. Owner notification letters were mailed July 18, 2024. Owners may contact Volvo Bus customer service at 1‑866‑870‑2046. Volvo Bus' number for this recall is SR24-84.
Recall number 24V524000 · Recall details
Steering
- What is wrong
- Volvo Bus Corporation (Volvo Bus) is recalling certain 2024 Volvo 9700 vehicles. The castellated nut securing the steering gear link rod to the steering arm may be loose and allow the link rod to detach.
- Risk
- A detached link rod can cause a loss of steering control and increase the risk of a crash.
- Remedy
- Owners are advised not to drive their vehicle until the repair has been performed. Prevost will inspect and tighten the castellated nuts and install new cotter pins as necessary, free of charge. Owner notification letters were mailed February 22, 2024. Owners may contact Volvo Bus customer service at 1‑866‑870‑2046. Volvo Bus' number for this recall is SR24-82.
Recall number 24V083000 · Recall details
Questions about the 2024 Volvo Bus 9700 recalls
How do I check if my 2024 Volvo Bus 9700 has an open recall?
Enter your VIN in the VIN decoder on this page to see the recalls for your exact model and year, then confirm with any dealer of the brand or the manufacturer, who can tell you whether the repair was already done on your car.
Do I have to pay for a recall repair?
No. Safety recall repairs are free at any authorized dealer of the brand, even if the car is out of warranty or you are not the first owner.
How many recalls does the 2024 Volvo Bus 9700 have?
4, covering equipment and steering.
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