2012 Volvo S60: doors won't lock, open or latch

Filed Aug 9, 2023 · Locks, Seat belts · 150,000 miles · TX

The contact owns a 2012 Volvo S60. The contact stated that while driving approximately 10 MPH, the driver’s side rear door opened unintendedly without the driver touching the door handle. The contact pulled over to the side of the road and inspected the vehicle. Additionally, the contact stated that on several occasions when the seat belt tongue was inserted inside the buckle, the seat belt failed to latch properly. The contact stated that the latch plate latched securely after several attempts. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 150,000.

Filed Jan 6, 2021 · Body, Seat belts · 71,430 miles · WA

Recall notice on 11/2019 to replace all doors due to a safety issue (recall #: r89978: door latches). Recently on 12/1/2019, 12/23/2019 and 1/5/2020 I noticed that my rear right door slightly opened while city driving in suburban neighborhood (lots of stops) and the door signal did not indicate. They did not fully open but the latch seems to have an issue. Have been reaching out to service and volvo does not have the parts needed.

Filed May 20, 2020 · Fuel system · 81,300 miles · NJ

There was one incident that my car was not accelerating on the highway. The car would stall for a bit and when I tried to maintain the same speed I was going at, I would press the gas pedal and the speed would not change, it continued to slow down. Fortunately, I was able to pull over to the side of the highway and put my car on park. This when I put the car in neutral to check the RPM, to see if the gas was working. The RPM would go up every time I pressed on the gas pedal. From there, I turned my car off and on, and tried to see if the car was able to accelerate. Once I turned the car back on, the check engine light had turned on. I managed to get home from work driving on the left lane and at a slow speed. That is when I scheduled an appointment with my mechanic. The following day, the mechanic had found out that there was an issue with my fuel pump, there was not enough pressure. Upon doing some research on the issue, I had found out that the federal safety agency had reported a recall with the same issue for the same model and year of my car . I searched my VIN number to see if my car fell under the recall period listed on the website, and it had reported only a door latch issue and not the fuel pump. I would like the federal safety agency to investigate further into the issue with the fuel pump, more specifically, determine whether or not the time period for issue stated under the recall needs to be extended even further.

Filed Sep 18, 2019 · Locks · TX

2012 volvo s60. Vin: [xxx] . On or about 09/09/2019, the vehicle was taken to a certified mechanic to repairer/replace the passenger door latch/lock, which had failed. This failure prevented all locking and latching safety features to operate. This caused the door to not latch or lock allowing the door to open during any turn. Upon arrival at the mechanic's shop the driver's door lock/latch failed in the same way. Upon removal of the part it was found to be a ford part, not a volvo part. The mechanic contacted volvo and was advised that volvo was aware of the failures but it had not been made public and no recall was in affect. A complaint was made by me to volvo corporate and was told to take the vehicle to a volvo dealership. All instructions were followed. A video was made by me with my 15 year old daughter using the camera in a parking lot. This video illustrates the unsafe door lock/latch and it's extreme danger to the public at large, including any person that owns this make and model of vehicle. Upon the latch/lock failure, the door(s) are allowed to open freely while the vehicle is in motion and the auto and manual electric locks will not engage. This could cause an ejection of the vehicle's driver or occupants during even a slight turn. In the event of a collision this would most likely cause the ejection of the vehicle's driver and or occupants. If the door opens while in motion the door could strike another vehicle or pedestrian causing serious injury or death. This door latch/lock should be recalled on all volvo's of this year and model for the safety of the general public and replaced with an authorized volvo part that is certified as safe. The rear driver's side and passenger door latches/locks have not been evaluated at this time. *js parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Sep 16, 2019 · TX

Door latch and lock failure to both front doors. Passenger door latch/lock passenger door failed to lock or keep door closed while in motion. One week later the driver's door latch/lock failed in same way, which allowed doors to fly open during a turn while vehicle in gear and in motion. Electric door locks would not engage. Opening doors could be struck by passing vehicles endangering lives of occupants. Occupants could be thrown out of doors when turning. Unable to secure the vehicle when unoccupied. Both door latches are ford products installed in a volvo vehicle. Substandard safety device installed on vehicle's doors. Nearly endless list of safety hazards associated with this defect. Volvo is aware of the problem and failed to disclose the information to the public or owners of this make and model volvo, causing the owner or operator to be unaware of the possible fatal safety hazard. Volvo was contacted by the certified mechanic upon replacing the part and was advised by volvo they were aware of the door latch/lock defect.

Filed Dec 8, 2018 · Electrical · 118,000 miles · MI

The keyless entry failed one by one. The right front first, then the left front door. I went to dealer, ending up paying more than 500 dollars for fixing it. They said that is caused by the poor design of the door handle which allowed the water to get inside and to damage the sensor and wires.

Filed Dec 3, 2016 · 79,000 miles · CA · 1 injury

Rear driver side door flew open while daughter was in the back seat. She fell out the car. Person was driving the vehicle and the door just flew open. Please get to the bottom of this immediately.