The contact's son owns a 2017 Volvo S60. The contact’s son stated that while driving at an undisclosed speed, the driver’s side door unexpectedly opened. The vehicle was taken to an independent mechanic, where it was diagnosed that the driver’s side door latch had failed and needed to be replaced. The contact also stated that while driving at an undisclosed speed, the passenger’s side door unexpectedly opened. The vehicle was taken back to the mechanic, where it was diagnosed that the passenger’s side door latch also had failed and needed to be replaced. The mechanic informed the contact that the vehicle could be associated with a recall. The vehicle was not repaired. The mechanic referred the contact to the dealer for further assistance. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 80,000. The VIN was not available.
Volvo S60 door locks problems
43 of the 1,274 owner complaints about the Volvo S60 describe doors won't lock, open or latch, most of them for the 2012 model year.
- owner complaints
- 43
- worst model year
- 2012
- typical repair cost reported
- $575
- typical mileage
- 72,000
By model year
Often reported together
Airbag light 4Stalling 3Jerking 3Check engine light 3Brake failure 3Fuel gauge 2ABS 2Wipers 1
What owners say
Front driver door latch malfunctioning. There was a recall on these, but does not include my vin number.
Yesterday I took my one year old granddaughter to North Carolina, which is an hour and a half drive away. We had breakfast with family members and I loaded her into the back seat. When I closed the door it looked as if the door closed, but as I began to drive, the door swung open. I attempted to close the door again, and the latch would not connect to the hook inside of the driver side rear door. I ended up needing to have my son sit in the back seat and hold the door closed the entire ride home (an hour and a half) to make sure that the door would not open again. I am currently driving my "new" car with a ratchet strap going from door to door to hold the door closed so that I can go to work. I found information stating that there was a recall on the Volvo S60 (2017) but when I enter my VIN nothing displays. I just bought the vehicle in February and the dealership is telling me that this will cost me $450 to repair on my MAX CARE warranty. Why? When the vehicle had a recall on it in 2020 that obviously was never addressed, prior to me purchasing it.
Multiple doors unexpectedly open. Door latches do not lock.
The rear door lock is not closing the door
The child safety lock is not engaged. The door latches on the rear right passenger door in my car has failed. It fails to unlock when from the inside. In an emergency situation. Passengers won't be able to exit the vehicle quickly. The Problem can be reproduced and there are current door latch recalls in other models but it needs to extend out these models too. It has not been inspected by police but. again there is a recall for similar models. The recall should extend out to these models. No warning signs.
The contact owns a 2012 Volvo S60. The contact stated that while driving approximately 10 MPH, the driver’s side rear door opened unintendedly without the driver touching the door handle. The contact pulled over to the side of the road and inspected the vehicle. Additionally, the contact stated that on several occasions when the seat belt tongue was inserted inside the buckle, the seat belt failed to latch properly. The contact stated that the latch plate latched securely after several attempts. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 150,000.
Driver side door latch does not clamp to secure the door.
Door latch broken as described in recall R89978. Called local dealership and they are unable to fix it until October 27th, 1 month later.
Driver door latch not engaging. Door opened at low speed.
Related recalls
Latches/locks/linkages: doors: latch
- What is wrong
- Volvo Car of USA LLC (Volvo) is recalling certain 2011-2017 S60, S60I, V60, S60CC and V60CC vehicles. A component within the door latches may break, making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
- Risk
- A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
- Remedy
- Volvo will notify owners, and dealers will replace all four door latches, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1‑800‑458‑1552. Volvo's number for this recall is R89978.
Recall number 19V849000 · Recall details
Questions about the Volvo S60 door locks
Which Volvo S60 years have doors won't lock, open or latch problems?
The model years with the most reports are 2012 (7 complaints), 2002 (6 complaints) and 2013 (6 complaints).
How much does it cost to fix doors won't lock, open or latch on the Volvo S60?
Owners who mentioned a price put the repair at about $575 (median of 5 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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