Vehicle came to a stop at a crosswalk approximately two minutes after start up/exiting a parking lot. Engine began revving uncommanded at high RPM with no accelerator input. Driver applied heavy brake pressure to hold the vehicle stationary while pedestrians crossed. Shifter could not be moved to neutral or park. Dashboard instructed driver to press and hold the start knob to shut down the engine; this worked. On restart, uncommanded revving resumed immediately and engine was shut down again. A third start approximately 5 minutes later was normal, and the vehicle was driven home without recurrence. If particular or unusual warning lights were displayed, driver did not notice them.
The worst 2020 Volvo S60 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Brakes5
- Electrical5
- Acceleration3
- Driver assistance3
- Steering3
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Brakes5
- Electrical5
- Acceleration3
- Driver assistance3
- Steering3
- Engine2
- Suspension2
- Body1
- Seats1
- Tires1
- Transmission1
- Visibility1
- Wheels1
Recalls 4
Electrical system: propulsion system: traction battery
- What is wrong
- Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
- Risk
- A short circuit in a high-voltage battery increases the risk of a fire.
- Remedy
- Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1‑800‑458‑1552. Volvo Car's number for this recall is R10312.
Recall number 25V179000 · Recall details
Air bags: frontal
- What is wrong
- Volvo Car USA, LLC. (Volvo Car) is recalling certain 2019-2024 S60 vehicles. The passenger air bag may not be secured properly, which can cause the air bag to deploy improperly.
- Risk
- An air bag that does not deploy properly in a crash increases the risk of injury.
- Remedy
- Dealers will inspect and tighten the bolts securing the passenger air bag, as necessary, free of charge. Owner notification letters were mailed January 5, 2024. Owners may contact Volvo Car customer service at 1‑800‑458‑1552. Volvo Car's number for this recall is R10254.
Recall number 23V780000 · Recall details
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.
- Risk
- Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.
- Remedy
- Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1‑888‑458‑1552. Volvo Car's number for this recall is R10100.
Recall number 21V414000 · Recall details
Forward collision avoidance: automatic emergency braking
- What is wrong
- Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
- Risk
- If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
- Remedy
- Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1‑800‑458‑1552. Volvo's number for this recall is R29998.
Recall number 20V144000 · Recall details
See all 4 recalls for the 2020 Volvo S60
Defect investigations
Pedestrian alert sounds
the federal safety agency received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, the federal safety agency opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified the federal safety agency he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by the federal safety agency regarding the subject matter of the petition.
DP22005
Technical service bulletins for the 2020 Volvo S60 228
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This is a Technical Journal: Text only no attachments
- This is a Technical Journal text only no attachments : Improved 12V battery test in VIDA. The 12V battery...
- This is a TJ
- This is a Technical Journal: Text plus 1 .jpg attachment
- This is a Technical Journal: Headlamp condensation inside lens
- This is a Technical Journal: Intermittent knocking noise during acceleration
- This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test
- This is a TJ text only
- This is a TJ
- This is a Technical Journal: If a vehicle with panorama roof shows symptom of a rattling noise when...
2020 Volvo S60 fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 2.0L 4‑cyl Plug-in hybrid | AWD | 28 | 33 | 30 |
| 2.0L 4‑cyl | FWD | 23 | 34 | 27 |
| 2.0L 4‑cyl | AWD | 21 | 32 | 25 |
What 2020 Volvo S60 owners say
Most recent owner complaints, unedited.
I own a 2020 Volvo S60 Momentum with approximately 58,000 miles. I am reporting a sunroof drainage system failure that caused extensive water intrusion and damage to electrical components. In October 2026, Volvo Cars of Brooklyn inspected my vehicle and confirmed in writing: "Drains clogged causing water intrusion." The Volvo technician removed the seats and carpeting and discovered significant water accumulation beneath the carpeting, mold buildup, a corroded audio module, corroded wiring harness connectors, and damaged electrical wiring. The rear bench seat was also saturated with water, and the technician recommended replacing it. Additionally, the interior hood release cable was found to be significantly rusted, although its connection to the leak has not been established. My primary safety concern is that water entered areas containing electrical wiring and electronic modules, potentially causing electrical malfunctions or loss of vehicle functions. Corrosion of the hood release cable may also interfere with opening the hood. I initially discovered water accumulating on the rear passenger-side floor. I was unaware that the sunroof drainage system was causing the problem. No associated dashboard warnings or electrical failures while driving have been reported. The failure and resulting damage were confirmed by an authorized Volvo dealership through a documented inspection and video recording. The affected components can be inspected through coordination with the dealership. The estimated repairs total approximately $8,000. I am requesting that the federal safety agency investigate whether the sunroof drainage system in 2020 Volvo S60 vehicles may allow water intrusion that damages electrical components and creates potential safety hazards.
On two separate occasions in the past two months June 6 and Aug. 15, this vehicle experienced a severe unintended engine surge / unintended acceleration event while at a complete stop with my foot firmly on the brake. On both occasions, the engine RPMs spiked above 1,000 RPM, forcing the vehicle to pull heavily against the brakes as if trying to race forward into the intersection. On the most recent event (Aug. 15) when stopping at a red light it appeared that the supercharger kicked in, pulling against the brakes. Six or eight pedestrians were crossing directly in front of the vehicle. If I had taken my foot of the brake I would have hit them. 1.June 12, 2026 Service Visit (RO #192480, attached): Following the June 6 incident, the vehicle was brought to Beyer Volvo Cars Falls Church, Va. The repair order explicitly notes:"Tech found the front sunroof drains to have clogged with dirt/debris and the floorboard to be full of water.""Interior was removed to dry out carpets and the sunroof drains were cleared." Clogged sunroof drains cause water ingress down the A pillar. 2.Diagnostic Code & Part Replacement: During this visit, fault code 161615 was retrieved. The technician noted "unable to duplicate the problem at this time" regarding the engine flare, and no physical inspection or remediation of the flooded wiring harnesses or module connectors beneath the carpet was performed. This same A6 electrical code 161615 was noted on a previous service on 25 Sep. 2025, (RO#184284, attached). There is clear precedent with the federal safety agency Recall 22V‑288 (of a different Volvo model, the XC40), where water intrusion into Volvo wiring harnesses caused corrosion and unintended acceleration. Given that my passenger footwell flooded prior to the engine surge, the CAN bus harness and floor connectors beneath that carpet must undergo a full electrical continuity and corrosion inspection, not just a surface drying. I am requesting further service by the dealer.
See attached document for complaint.
The car has “detected” a crash many times and automatically stopped even on the highway. It jerks and to slam on the brakes and then keeps going. It’s very dangerous and I have a strong theory it’s the model in general and not an isolated situation with my car.
The contact owns a 2020 Volvo S60. The contact stated that while at a stop light, the vehicle erroneously drove forward and crashed into a second vehicle. The contact indicate that during the crash the collision avoidance feature did not activate. No injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were notified of the incident. The failure mileage was 16,000.
It is unknown what caused this issue but ever since I bought my vehicle on April 5, 2021, I have been experiencing vibration issues when driving between 65-75 MPH. I have had my vehicle inspected at multiple Volvo Service Centers across Texas and no one can seem to figure out what is causing the vibration issues. My front rotors have been replaced 3 TIMES, my rear rotors have been replaced once, I have had multiple tire rotations, alignments and balancing from Volvo Service Centers and even from Discount Tire. With all of these items serviced/repaired/replaced, the vibration is still present in the steering wheel traveling at highway speeds. I went on a test drive today, 6/22/22, with a Volvo Service Technician and he confirmed that the vibration is valid. He also stated that the only thing left to do is to replace all 4 tires, at my cost, to see if the vibration goes away. He advised that when new cars are on the lot parked waiting to be sold, dealerships typically inflate the tires to about 50 PSI so as to avoid any "flat spots" on the tires. He also stated that many dealers also typically do not inflate tires on their new fleet due to the rough ride it causes. I have contacted Volvo regarding this issue without any remedy or advice. Additionally, my Volvo dealer cannot say for sure that they will reimburse me for tires, if I do choose to replace my current ones, even though this issue has been present since day 1.
Ongoing Problem as mentioned in Volvo's Technical Journal "Speed Dependent Vibrations at Highway Speeds" Ref No: TJ 20803.20.0 . At any speed of 75 mph and above the front continuously vibrates. The tires have been replaced two times in less than 2 weeks and road forced balanced by the dealership twice. The vibration does not go away. The dealership does not want to address the issue. The car is NEW.
I turned the car on and got an error message that said the turn indicator system failed. After trying to clear the message from the dash using the button on the steering wheel, I discovered that nothing on the steering wheel was working, including the windshield wipers or any buttons on the steering wheel. I called the manufacturer and they told me not to drive it and they towed it to the dealer. The dealer said they had see this before as either a software issue or electrical issue and would need to replace the stalks and buttons.
2020 volvo s60 t-6 r went in for service at volvo dealer, 5/12/21, mileage 24,018. Technician noted rear brakes less than 2mm & rotors grooved, needs to be replaced. I was told this is not under warranty, it's normal wear. This vehicle had service at the same dealer on 12/8/20, mileage 16,952 the service report stated, "brakes in the green 7mm or more". The vehicle is driven highway miles mainly, regardless of that fact, brake pads don't not wear down 5mm in 7,000 miles on a new car unless there's an underlying problem, there has already been a recall on the rear automatic park brake, seems likely that there's additional problems with the rear brakes. The replacement cost me $888.00
Compare the 2020 Volvo S60
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Questions about the 2020 Volvo S60
Is the 2020 Volvo S60 reliable?
Owners have filed 13 complaints about the 2020 Volvo S60, fewer than a typical S60 model year.
What is the 2020 Volvo S60 year score?
The 2020 Volvo S60 scores 84 out of 100 (good). The score compares it with the other model years of the Volvo S60: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2020 Volvo S60?
Brakes, with 5 complaints. Next is electrical (5).
How many recalls does the 2020 Volvo S60 have?
4 recalls, covering electrical system, air bags and fuel system, gasoline.
Is there a class action lawsuit over the Volvo S60?
Yes. New class action says Volvo's Google-based infotainment screens freeze and take climate and rearview camera with them (November 9, 2026).
What gas mileage does the 2020 Volvo S60 get?
Official estimates for the 2020 Volvo S60 range from 25 to 30 mpg combined. The most efficient version (2.0L 4-cyl plug-in hybrid, AWD) gets 28 city and 33 highway.
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