Electrical, Parking Collision Warning, and Rear Cross Traffic Warning. Electrical is the root cause........the entire audio subsystem drops after the AAOS 5.1.17 update. It’s not just the rear cross traffic and parking collision warnings: ALL audio goes, including media, chimes, reverse proximity tones, and even the turn-signal/blinker sound. The rear camera still shows an image, so it’s not obvious the audible alerts are gone, which is what makes it dangerous. Rebooting the head unit fixes it temporarily, then it comes back.
2024 Volvo S60: backup camera failure
6 of the 22 complaints about the 2024 Volvo S60 describe backup camera failure.
- owner complaints
- 6
- of this car's complaints
- 27%
- recalls
- 0
Backup camera failure by model year
- 20246
- 20231
- 20221
- 20122
What owners say
When my son got a car last December, we bought him a 2024 Volvo s60, primarily for the safety features. Since we have had the vehicle, Volvo has had a lot of issues with their infotainment system. He has contacted them many times and I had started to keep a record of how often it would glitch. If it was just music not working, no big deal. But sometimes it was the backup camera too and once the heat. He recently had a car accident. He is okay (of course shaken up) but it was a bad situation. A van had dropped a lot of items. Plumbing and metal shelving. There was a pick up who was trying to avoid it. My son tried to avoid the pick up unsuccessfully but partially because his wheels landed on metal shelving and he was sliding on the road. The accident report captured this. His car was totaled. The purpose of this email is that the car was totaled, as even though he was braking as hard as he could, his tire was sliding on that shelving so he did have quite a hard impact. Not one safety feature worked on this vehicle, not the SOS, not the forward, not the airbags. My intuition is telling me it's all related to these many issues with the electronics in this car (recharge models have had this issue and been recalled). Before they dispose of the vehicle I wanted to consult with an attorney to see if we have any recourse with Volvo, especially because safety is why we bought the car. It is currently at the body shop. The infotainment has had an issue forever.
The rear back-up camera does not work. This occurs at least a few times a week with routine, daily driving. The vehicle starts normal and software loads normal; however, upon shifting to reverse, the camera is not displayed. Instead, I receive an error message stating that the camera is not available. My vehicle already has the recall for updated software that was intended to fix the camera issue (software version 3.5.24); however, the issue is worse with this software version. On previous versions, this issue occurred only a couple times a month. It not happens weekly.
Impossible to see with backup camera at night in a low-light area. It's like not having a camera. This was never a problem with my 2015 Volvo S60 and is not a problem with my wife's 2014 Volvo XC60. The problem is that the touchscreen/dashboard brightness needs to be lowered at night so that it's not too bright. Either the screen needs to get brighter, temporarily, when backing up at night or the camera needs to provide a brighter image. Previous Volvo backup camera implementations did not have this issue. Volvo has been aware of this problem and has no fix. This is a safety issue, i e., like not having a backup camera at night.
Backup camera will fail to work, on occasion, when car put into reverse. This problem is known by Volvo and I have been told "they are working on it." Searching the Internet I see that this has been an issue since late 2022. I have brought my car to the dealer two times and the problem remains. The last time this happened was 2 days ago (did not drive the car yesterday). Please see [XXX] for more information. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving on the interstate 5 in Seattle, WA this Volvo rental car from National had the Multi-media screen went blank. No tell-tales nor instrument readings. The 360 camera and reverse camera systems worked as not part of the Android system. The infotainment system encountered a problem with an Android System with data corrupt. Had to reset factory data reset. Given this is a non-compliance to FMVSS Controls and Displays per Standard 101, I feel obligated to report this concern for driver safety around compatability of the Android system used by Volvo.
Service bulletins that may apply
- This is a Technical Journal: LR PHEV IGM P060700/P061A00 Control Module Performance DTCs. Software download
- This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700)
- This is a Technical Journal: MY23+, ICUP
- This is a Technical Journal: DIM Message and DTC IEM P0A4000
- This is a Technical Journal: Internet Connectivity symbols in CCD
- This is a Technical Journal: PHEV IGM P060700 Control Module Performance DTC. Erase DTCs, road test and...
- This is a Technical Journal: SPA/CMA
- This is a Technical Journal: MY24 PHEV 12-Volt Battery Drained After Charging the HV Battery
Related recalls
No recalls on record for this model year.
Questions about the 2024 Volvo S60 backup camera
Is backup camera failure a common problem on the 2024 Volvo S60?
6 of 22 owner complaints about the 2024 Volvo S60 (27%) mention backup camera failure. The model year with the most reports is 2024.
Is there a recall or service bulletin for this on the 2024 Volvo S60?
There are 0 recalls and 30 service bulletins for the same area of the car. Check them below with your VIN.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2024 Volvo S60?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history