Electrical, Parking Collision Warning, and Rear Cross Traffic Warning. Electrical is the root cause........the entire audio subsystem drops after the AAOS 5.1.17 update. It’s not just the rear cross traffic and parking collision warnings: ALL audio goes, including media, chimes, reverse proximity tones, and even the turn-signal/blinker sound. The rear camera still shows an image, so it’s not obvious the audible alerts are gone, which is what makes it dangerous. Rebooting the head unit fixes it temporarily, then it comes back.
Volvo S60 backup camera problems
10 of the 1,274 owner complaints about the Volvo S60 describe backup camera failure, most of them for the 2024 model year.
- owner complaints
- 10
- worst model year
- 2024
Is there a fix? There are 5 recalls for this area of the car. See below
By model year
- 20246
- 20231
- 20221
- 20122
Often reported together
What owners say
When my son got a car last December, we bought him a 2024 Volvo s60, primarily for the safety features. Since we have had the vehicle, Volvo has had a lot of issues with their infotainment system. He has contacted them many times and I had started to keep a record of how often it would glitch. If it was just music not working, no big deal. But sometimes it was the backup camera too and once the heat. He recently had a car accident. He is okay (of course shaken up) but it was a bad situation. A van had dropped a lot of items. Plumbing and metal shelving. There was a pick up who was trying to avoid it. My son tried to avoid the pick up unsuccessfully but partially because his wheels landed on metal shelving and he was sliding on the road. The accident report captured this. His car was totaled. The purpose of this email is that the car was totaled, as even though he was braking as hard as he could, his tire was sliding on that shelving so he did have quite a hard impact. Not one safety feature worked on this vehicle, not the SOS, not the forward, not the airbags. My intuition is telling me it's all related to these many issues with the electronics in this car (recharge models have had this issue and been recalled). Before they dispose of the vehicle I wanted to consult with an attorney to see if we have any recourse with Volvo, especially because safety is why we bought the car. It is currently at the body shop. The infotainment has had an issue forever.
I received a previous recall notice for the backup camera not working and visited the dealership on August 19, 2025 to recieve the software update that was supposed to fix this problem. Since receiving the fix, I have continued to have the same intermittent interruption of the backup camera as I was having before the "fix". I do not believe the software fix helped the issue and this feels like an underpowered hardware issue.
The rear back-up camera does not work. This occurs at least a few times a week with routine, daily driving. The vehicle starts normal and software loads normal; however, upon shifting to reverse, the camera is not displayed. Instead, I receive an error message stating that the camera is not available. My vehicle already has the recall for updated software that was intended to fix the camera issue (software version 3.5.24); however, the issue is worse with this software version. On previous versions, this issue occurred only a couple times a month. It not happens weekly.
I reported this issue last year when my car was just barely outside of the extended service plan agreement we had on the car. I had called the dealership with similar issues as well way before hand. My infotainment system which controls all and I mean all of the safety features I paid/am still paying for no longer works. It’s a known issue with Volvo they know and so do other mechanics. Prior to this my instrument panel completely blanked out:went black for a minute while driving. Thankfully the car never shut off but I called them they said see if it happens again and that was that. I only really have my blindspot indicators working everything else doesn’t. With that I lost access to my back up camera, and proximity sensors
Impossible to see with backup camera at night in a low-light area. It's like not having a camera. This was never a problem with my 2015 Volvo S60 and is not a problem with my wife's 2014 Volvo XC60. The problem is that the touchscreen/dashboard brightness needs to be lowered at night so that it's not too bright. Either the screen needs to get brighter, temporarily, when backing up at night or the camera needs to provide a brighter image. Previous Volvo backup camera implementations did not have this issue. Volvo has been aware of this problem and has no fix. This is a safety issue, i e., like not having a backup camera at night.
At temperatures around 90* and higher the rear camera flickers and is unusable. This happens without any warning and when vehicle attempting to reverse.
Backup camera will fail to work, on occasion, when car put into reverse. This problem is known by Volvo and I have been told "they are working on it." Searching the Internet I see that this has been an issue since late 2022. I have brought my car to the dealer two times and the problem remains. The last time this happened was 2 days ago (did not drive the car yesterday). Please see [XXX] for more information. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving on the interstate 5 in Seattle, WA this Volvo rental car from National had the Multi-media screen went blank. No tell-tales nor instrument readings. The 360 camera and reverse camera systems worked as not part of the Android system. The infotainment system encountered a problem with an Android System with data corrupt. Had to reset factory data reset. Given this is a non-compliance to FMVSS Controls and Displays per Standard 101, I feel obligated to report this concern for driver safety around compatability of the Android system used by Volvo.
Sirius radio module failure cause control and display of back up camera, navigation, hands free phone, and radio to stop working.
Related recalls
Electrical system: propulsion system: traction battery
- What is wrong
- Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
- Risk
- A short circuit in a high-voltage battery increases the risk of a fire.
- Remedy
- Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1‑800‑458‑1552. Volvo Car's number for this recall is R10312.
Recall number 25V179000 · Recall details
Electrical system
- What is wrong
- Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).
- Risk
- The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.
- Remedy
- Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1‑800‑458‑1552. Volvo Car's number for this recall is R10225.
Recall number 23V188000 · Recall details
Electrical system: wiring: fuses and circuit breakers
- What is wrong
- Volvo Cars of North America, LLC. (Volvo) is recalling certain model year 2016 Volvo S60, V60, V60CC, XC60, XC70, and S80 vehicles manufactured April 8, 2015 to August 19, 2015. In certain driving conditions when using the automatic engine stop/start function, the starter motor fuse may blow, preventing the car from restarting when necessary.
- Risk
- If the vehicle is unexpectedly unable to be started in the middle of traffic, such as when stopped at an intersection, there is an increased risk of a crash.
- Remedy
- Volvo will notify owners, and dealers will replace the existing starter motor fuse with a higher amperage fuse, free of charge. The recall began on October 26, 2015. Owners may contact Volvo customer service at 1‑800‑458‑1552 or by visiting http://volvo.custhelp.com. Volvo's number for this recall is R39574.
Recall number 15V555000 · Recall details
Electrical system
- What is wrong
- Volvo is recalling certain model year 2014 S60, S80, XC60 and XC70 vehicles equipped with keyless ignition. In the affected vehicles, the Central Electronic Module (CEM) will not perform as intended. As a result, the front windshield wipers might run continuously when the ignition is on. Also, the turn signals, high beams, and headlight switch might not work.
- Risk
- Malfunctioning head lamps and/or turn signals increase the risk of a crash.
- Remedy
- Volvo will notify owners, and dealers will upgrade the CEM software, free of charge. The recall began on October 3, 2013. Owners may contact Volvo at 1‑800‑458‑1552.
Recall number 13V377000 · Recall details
Electrical system: wiring
- What is wrong
- Volvo is recalling certain model year 2012 s60, xc60, s80 and xc70 vehicles manufactured from may 16, 2011, through october 6, 2011. In these vehicles, the wire harness under the front seats may have not been attached properly to the seat frame. As a result, when the seats are moved to adjust the seating position, the wire harness may get pulled, causing it to disconnect.
- Risk
- In the event of crash, the front and/or side impact air bags may deploy improperly or not at all, increasing the risk of injury. Also, the lap belt pretensioner may not deploy.
- Remedy
- Volvo will notify owners, and dealers will inspect and, if necessary, secure the seat wire harness. This service will be performed free of charge. The safety recall began on april 12, 2012. Owners may contact volvo cars at 1‑800‑458‑1552.
Recall number 12V075000 · Recall details
Questions about the Volvo S60 backup camera
Which Volvo S60 years have backup camera failure problems?
The model years with the most reports are 2024 (6 complaints), 2012 (2 complaints) and 2022 (1 complaints).
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