CONCERN: Volvo cars’ sunroofs are negligently designed, allowing sunroof drain obstructions to flood the vehicle’s internal electronics. This results in catastrophic and simultaneous system failures, including brake loss, airbag failure, and disabled traction control—posing an extreme and imminent safety risk. SUMMARY OF EVENTS: While driving at speed, I received a “BRAKE FAILURE / PLEASE STOP SAFELY” warning, followed by “ABS / ESC” and “SRS Airbag” failure messages. This led to a sudden and dangerous loss of braking power and airbag system failure, forcing me to pull over in an emergency maneuver. Diagnostics confirmed that water leaked into the car’s critical electronic systems via the sunroof. Like other manufacturers, Volvo sunroofs degrade over time and require drainage. However, Volvo’s design is fatally flawed—clogged drains lead to direct water ingress into the electronics, causing total vehicle system failure while in motion. No warning is provided before catastrophic failure occurs. This is not an isolated case. An identical failure occurred in our second Volvo (2020 V90 Cross Country), owned and operated in California. This proves a systematic design defect—the same critical safety failure occurred in two separate vehicles, in different environments, under identical circumstances. I am deeply alarmed by Volvo’s negligent sunroof drainage design, which puts drivers and the public at severe risk of fatal system failures. I am reporting this to the federal safety agency because I believe this fundamental design flaw in Volvo sunroofs endangers lives and demands urgent regulatory action. Thank you for your attention to this urgent safety issue.
The worst 2021 Volvo V60CC problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Acceleration1
- Airbags1
- Brakes1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Acceleration1
- Airbags1
- Brakes1
Recalls 3
Steering
- What is wrong
- Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.
- Risk
- A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.
- Remedy
- Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1‑800‑458‑1552. Volvo Car's number for this recall is R10213.
Recall number 23V001000 · Recall details
Seat belts: rear/other: retractor
- What is wrong
- Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 XC40, XC 40 Recharge, V60CC, V90, V90CC, XC90, and 2021-2022 V60, XC60, S60 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Risk
- An unsecured child restraint system can increase the risk of injury during a crash.
- Remedy
- Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed October 13, 2021. Owners may contact Volvo Car customer service at 1‑888‑458‑1552. Volvo Car's number for this recall is R10111.
Recall number 21V682000 · Recall details
Air bags: air bag/restraint control module
- What is wrong
- Volvo Cars USA, LLC (Volvo Car) is recalling certain 2021 Volvo V60, V60 Cross Country, V90, V90 Cross Country, XC60, and XC90 vehicles. The Supplementary Restraint System (SRS) control unit may not have been properly attached to the car body and may detach during a crash.
- Risk
- A detached SRS control unit can decrease the performance of occupant protection systems such as air bags, seat belts, and high voltage battery disconnect, increasing the risk of injury during a crash.
- Remedy
- Volvo Car will notify owners, and dealers will inspect and, as necessary, tighten the SRS control unit mounting screws, free of charge. The recall began February 12, 2021. Owners may contact Volvo Car customer service at 1‑888‑458‑1552. Volvo Car's number for this recall is R10068.
Recall number 21V001000 · Recall details
Technical service bulletins for the 2021 Volvo V60CC 178
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This is a Technical Journal: Text only no attachments
- This is a Technical Journal text only no attachments : Improved 12V battery test in VIDA. The 12V battery...
- This is a TJ
- This is a TJ
- This is a Technical Journal: Text plus 1 .jpg attachment
- This is a Technical Journal: Headlamp condensation inside lens
- This is a Technical Journal: Intermittent knocking noise during acceleration
- This is a Technical Journal: Panoramic sunroof, sealing strip has a gap
- This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test
- This is a TJ text only
What 2021 Volvo V60CC owners say
Most recent owner complaints, unedited.
Rear tires tread started shredding off particularly on the outside edge. The passenger rear tire is bald on outside edge the driver side is bad but not as extreme.This only took 1,500 miles I don’t know the cause but with 150 miles to get home I switched the drive mode from comfort to eco and that might have slowed or stopped the issue.Pic1passenger rear pic2 drivers rear pic3 drivers front pic4 passenger front The first appointment I can get at the dealership is June 28,2022 but I plan on stopping by 6/19/22 to show him the issues and order new tires.
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Questions about the 2021 Volvo V60CC
Is the 2021 Volvo V60CC reliable?
Owners have filed 2 complaints about the 2021 Volvo V60CC, fewer than a typical V60CC model year.
What is the most common problem with the 2021 Volvo V60CC?
Acceleration and speed control, with 1 complaint. Next is airbags (1).
How many recalls does the 2021 Volvo V60CC have?
3 recalls, covering steering, seat belts and air bags.
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