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2002 Volvo VNM problems

Typical yearClose to a typical year
Owner complaints
0
Recalls
6
Service bulletins
55

The worst 2002 Volvo VNM problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

Problems by type

Tap a problem to see which part fails, at what mileage and in which other years.

Recalls 6

Steering: linkages: drag: link: connectionReported June 24, 2010 · 63,788 vehicles affected
What is wrong
Volvo trucks is recalling certain model year 2001-2006 vnl and vnm trucks manufactured with a trw sealed drag links. Certain factors can exist, which if left untreated may result in a ball socket separation.
Risk
Ball socket separation at the drag link results in complete loss of steering, and therefore can result in a vehicle crash.
Remedy
Dealers will inspect and repair the ball socket or the drag link as required if necessary. As parts are limited, volvo trucks mailed an interim owner letter on september 2, 2010. The safety recall began on february 14, 2011. Owners may contact volvo trucks at 1‑800‑528‑6586.

Recall number 10V282000 · Recall details

Visibility: windshield wiper/washer: motorReported May 21, 2009 · 127,764 vehicles affected
What is wrong
Volvo trucks is recalling 127,764 my 2001-2008 vhd, vnl, vnm, and my 2005-2008 vt trucks. A seal may fail allowing water and contaminants to seep into the windshield wiper motor.
Risk
If this happens a short circuit may occur, which over time could possibly lead to a vehicle fire.
Remedy
Volvo will replace the wiper motor free of charge. Since this recall involves a large number of vehicles, volvo will release the recall in stages as parts are received. Priority will be given to the vehicles located in the regions/states that have a corrosive environment. The recall began on september 30, 2009. Owners may contact volvo trucks at 1‑800‑528‑6586.

Recall number 09V173000 · Recall details

Electrical system: starter assemblyReported October 8, 2003 · 176 vehicles affected
What is wrong
On certain heavy-duty class trucks, salt and other highway snow and ice removal chemicals are getting under the protective caps of the chassis mounted emergency start studs and corroding them. This condition deteriorates the studs and the connections.
Risk
Over time the studs may loosen sufficiently to cause an electrical short.
Remedy
Dealers will install new chassis mounted emergency start studs and associated battery cables. Owner notification is expected to begin during november 2003. Owners should contact volvo at 1‑800‑528‑6586.

Recall number 03V381000 · Recall details

Trailer hitches: fifth wheel assemblyReported May 30, 2003 · 1,275 vehicles affected
What is wrong
On certain heavy duty trucks equipped with jost international jsk 37u series fifth wheels, a fatigue crack can develop in the bracket pin weld under certain loading conditions.
Risk
If left undetected or corrected it could lead to the separation of the fifth wheel top plate from its mounting structure, possibly resulting in a crash.
Remedy
Dealers will replace the bracket pins and repair instructions free of charge. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact jost international at 616‑846‑7700 or by email to [email protected] or volvo truck at 800‑528‑6586.

Recall number 03V204000 · Recall details

Suspension: frontReported May 28, 2003 · 433 vehicles affected
What is wrong
On certain trucks equipped with truck hub units manufactured by skf exclusively for use on arvinmeritor's ff98x series non-drive steer axles, the hub unit bearings can wear prematurely.
Risk
Seizure of the bearings can cause wheel separation or wheel end fire.
Remedy
Dealers will replace all front axle hubs. An interim notice to owners was mailed on june 25, 2003. Final owner notification began on october 6, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact volvo at 1‑800‑528‑6586.

Recall number 03V199000 · Recall details

Exterior lighting: tail lights: switchReported September 9, 2002 · 5,532 vehicles affected
What is wrong
Certain heavy duty class 8 trucks fail to comply with the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment." the two tail lamps, back-up lamp,and license tag lamp were mounted on insufficiently rigid mounts.
Risk
It may not allow the driver of a rearward approaching vehicle to have full view of the lamps.
Remedy
Dealers will attach the two tail lamps, back-up lamp, and the license tap lamp on stiffer brackets. Owner notification began october 31, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact volvo trucks at 1‑800‑528‑6586.

Recall number 02V238000 · Recall details

See all 6 recalls for the 2002 Volvo VNM

Defect investigations

Volvo Sleeper glass de-bondingOpened May 23, 2011, closed January 20, 2012

ODI opened Recall Query RQ11-001 after a review of EWR Field Reports identified lower bunk window separations on the subject vehicles.Volvo had issued three recalls for sleeper window separations since 2003.Additionally, Volvo had issued two bulletins for sleeper window issues during the same time period.The frequency of related actions led ODI to open this formal investigation.An Information Request (IR) letter was sent to Volvo on 23 June 2011.Volvo responded on 17 August 2011 and then provided updated warranty information on 9 January 2012.Volvo provided production change data and warranty information which was correlated to vehicle build month and failure date.ODI analyzed the data to determine if additional production time frames should have been included in previous recalls.ODI also requested information from its network of fleet owners.The response from this network reaffirmed the accuracy of the updated warranty information.Based on the information and data received, ODI has concluded that all production periods have been appropriately addressed by Volvo's previous recalls and no additional recall action is required at this time.

RQ11001

Integral hub and bearing assemblyOpened December 11, 2002, closed May 30, 2003

The companies involved in this matter are: skf (hub mfr), arvinmeritor (front axle mfr), and volvo (manufacturer of class viii tractor/trucks).skf identified manufacturing defects for specific build dates on front axle hub and bearings (wheel bearings) supplied to arvinmeritor.as a result, arvinmeritor notified volvo of axles supplied with possible defective front hub assemblies.as a result of that notification, 433 trucks are being recalled by volvo for defective front axle wheel bearings which may fail in such a way that a wheel separation or wheel bearing fire occurs.see attached summary report for additional details.

PE02095

Technical service bulletins for the 2002 Volvo VNM 55

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 55 bulletins for the 2002 Volvo VNM

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Questions about the 2002 Volvo VNM

Is the 2002 Volvo VNM reliable?

Owners have filed 0 complaints about the 2002 Volvo VNM.

What is the most common problem with the 2002 Volvo VNM?

There are not enough complaints to tell.

How many recalls does the 2002 Volvo VNM have?

6 recalls, covering steering, visibility and electrical system.

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