2011 Volvo VNM problems

What is wrong

Volvo Trucks North America (Volvo) is recalling certain model year 2011-2013 VNL and VNM trucks manufactured June 21, 2010, to December 14, 2012. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking mechanism, have a locking mechanism that may fail to operate or to properly engage.

Risk

If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly detach from the tractor, increasing the risk of a crash.

Remedy

Volvo will notify owners, and Fontaine dealers will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on November 23, 2015. Owners may contact Volvo customer service at 1‑800‑528‑6586. Volvo's number for this recall is RVXX1507.

Recall number 15V643000 · Recall details

What is wrong

Volvo Trucks North America (Volvo) is recalling certain model year 2011-2012 VAH, VHD, VNL, and VNM trucks manufactured February 1, 2010, through September 30, 2010 and June 1, 2011, through November 30, 2011. The windshield wiper motor may fail.

Risk

Inoperable wipers may result in poor driver visibility, increasing the risk of a crash.

Remedy

Volvo will notify owners and dealers will replace the windshield wiper motor, free of charge. The recallbegan on December 6, 2013. Owners may contact Volvo at 1‑336‑393‑2000. Volvo's recall number is RVXX1304.

Recall number 13V349000 · Recall details

What is wrong

Volvo Trucks North America (Volvo) is recalling certain model year 2007-2014 VAH, VHD, VNL, VNM, and VT models. The affected vehicles were built without a redundant clutch disengagement switch. Without a redundant switch, a loss of signal from the brake air pressure switch can prevent the clutch from automatically disengaging when the brake is applied.

Risk

Without a signal to disengage the clutch when the brakes are applied, the distance required to stop the truck may lengthen, increasing the risk of a crash.

Remedy

Volvo Trucks will notify owners and dealers will inspect and repair the vehicles if necessary. The recall began on August 26, 2013. Volvo's recall number is RVXX1303. Owners may contact Volvo at 1‑336‑393‑2000.

Recall number 13V268000 · Recall details

What is wrong

Volvo is recalling certain model year 2011-2012 vhd and model year 2011-2013 vnl and vnm vehicles, manufactured from december 2, 2010, through january 18, 2012, and equipped with bendix atr-6 traction relay valves. In extremely cold conditions, these bendix relay valves may potentially develop internal leakage. Internal leakage can lead to air pressure being delivered to affected primary or secondary brake causing continuous brake application.

Risk

Inadvertent brake application can cause the brakes to overheat and lead to a fire. Inadvertent brake application can cause the wheels to lock-up leading the driver to lose control of the vehicle, increasing the risk of a crash.

Remedy

Volvo will notify owners, and provide a temporary repair until bendix develops a permanent remedy. A permanent remedy has been developed and notification to owners began on april 27, 2012. This service will be performed free of charge. Owners may contact volvo trucks at 1‑800‑528‑6586.

Recall number 12V036000 · Recall details

What is wrong

Volvo trucks is recalling certain model year 2011-2012 vnl and vnm trucks manufactured from may 1, 2010, through january 31, 2011. During the coupling process, it is possible for the driver to partially close the fifth wheel lock and if solely relying on a tug test (pull test), the driver may think that the fifth wheel lock is properly coupled to the trailer king pin when in fact it is not properly coupled.

Risk

If the driver drives away with a trailer that is not properly coupled, the trailer can come loose and potentially result in a vehicle crash.

Remedy

Dealers will notify owners, and dealers will replace the lock bar free of charge. The safety recall began on december 7, 2011. Owners may contact volvo trucks at 1‑800‑528‑6586.

Recall number 11V460000 · Recall details

What is wrong

Volvo is recalling certain model year 2008-2011 vhd, vnl, vnm, as well as 2008-2010 vt vehicles for failing to comply with the requirements of part 567, "certification." the tire description may be incorrect on the vehicle's certification label.

Risk

The misinformation on these labels could lead to a vehicle overloading that can increase risk of a crash.

Remedy

Dealers will inspect and replace the labels free of charge. The safety recall began on february 25, 2011. Owners may contact volvo at 1‑800‑458‑1552.

Recall number 10V492000 · Recall details

On October 22, 2018, an Audit Query (AQ18-005) was opened to assess the completeness and timeliness of Volvo Group's early warning reporting, safety recalls, and communications submissions to the agency.the federal safety agency's investigation determined that Volvo Group failed to recall vehicles in a timely fashion and to comply with other recall and reporting requirements, including notifying owners of recalls and reporting death and injury incidents.the federal safety agency and Volvo Group entered into a Consent Order on January 27, 2023 to resolve AQ18-005.As part of the Consent Order, Volvo Group agreed to a total civil penalty of one-hundred and thirty million dollars ($130,000,000), of which, sixty-five million dollars ($65,000,000) was paid on February 21, 2023.Also, of that total civil penalty, Volvo Group agreed to spend twenty million dollars ($20,000,000) on the specific performance obligation to create a safety data analytics infrastructure to detect and study emerging safety-related defect trends on its vehicles. The Consent Order also holds forty-five million dollars ($45,000,000) of the civil penalty in abeyance pending Volvo Group's satisfactory completion of the requirements of this Consent Order, and its compliance with the Safety Act, and regulations thereunder.The Consent Order is for a three-year term and may be extended by up to two years if the federal safety agency reasonably finds that an extension is warranted.In the Consent Order, Volvo Group agreed to several performance obligations, including enhanced oversight of its compliance with the Safety Act and the terms of the Consent Order through a third-party auditor and regular meetings with the federal safety agency.The third-party auditor will recommend and oversee implementation of process improvements to enhance Volvo Group's safety compliance processes and oversee the company's review of past recalls and submissions to the federal safety agency for accuracy and completeness.Also, via the Consent Order, Volvo Group agreed to create updated written policies, procedures, and training to ensure that its employees understand the requirements of the Safety Act, the regulations thereunder, and this Consent Order.Volvo Group further agreed to launch a user interface on its websites to allow users to search vehicle identification numbers (VINs) for open recalls and implement a system to support the federal safety agency's VIN lookup tool.Based on the Consent Order, this audit query investigation, AQ18-005, is closed.Closure of this AQ has no bearing on the terms of the Consent Order, including Volvo Group's ongoing performance obligations or legal obligations, and does not represent a determination by the federal safety agency as to Volvo Group's performance under the Consent Order to date.

AQ18005

The Office of Defects Investigation (ODI) received Early Warning Reporting (EWR) data from the manufacturer that indicated some number of subject vehicles equipped with the subject automated manual transmission had allegedly experienced a condition where the clutch failed to automatically disengage the transmission from the engine as intended. This may result in extended stopping distances and/or unintended forward motion of a vehicle previously at rest.To date, ODI is aware of 134 subject vehicles with one or more complaints or field reports related to this condition.Also, ODI is aware of 164 subject vehicles with one or more warranty claims related to this condition.By letter dated June 25, 2013, Volvo Trucks North America (Volvo) notified ODI that it has initiated a safety recall (the federal safety agency Recall No. 13V268 and Volvo Recall No. RVXX1303) to address a safety defect in approximately 23,003 model year (MY) 2007 through 2014 Volvo VAH, VHD, VNL, VNM and VT model trucks. The affected vehicles were manufactured from December 20, 2006 through May 22, 2013 and were originally equipped with the subject automated manual transmissions.According to Volvo, reports of the subject transmission clutch mechanism failing to automatically disengage as intended are associated with the removal of a brake pedal micro switch that provided a redundant signal to the transmission control module indicating the brakes had been applied.Previously, Volvo had removed this brake pedal micro switch from new vehicle production and from certain vehicles already in-service via two field service campaigns (SP 432-024 and SP 432-026) because it decided the switch was unnecessary and/or a maintenance issue.In the absence of this redundant brake pedal micro switch, the clutch mechanism may fail to disengage the transmission from the engine at low vehicle speed should the stop lamp switch fail to send and/or the transmission control module fail to receive the primary signal.At the time of this closing, Volvo is evaluating available remedies and will provide the federal safety agency with details when the recall remedy procedure has been finalized.Volvo will notify affected owners by mail by August 25, 2013.Please see the federal safety agency Recall No. 13V268 for details.Accordingly, this investigation is closed.

PE13002

ODI opened Recall Query RQ11-001 after a review of EWR Field Reports identified lower bunk window separations on the subject vehicles.Volvo had issued three recalls for sleeper window separations since 2003.Additionally, Volvo had issued two bulletins for sleeper window issues during the same time period.The frequency of related actions led ODI to open this formal investigation.An Information Request (IR) letter was sent to Volvo on 23 June 2011.Volvo responded on 17 August 2011 and then provided updated warranty information on 9 January 2012.Volvo provided production change data and warranty information which was correlated to vehicle build month and failure date.ODI analyzed the data to determine if additional production time frames should have been included in previous recalls.ODI also requested information from its network of fleet owners.The response from this network reaffirmed the accuracy of the updated warranty information.Based on the information and data received, ODI has concluded that all production periods have been appropriately addressed by Volvo's previous recalls and no additional recall action is required at this time.

RQ11001