2014 Volvo VNM problems

What is wrong

Volvo Trucks North America (Volvo) is recalling certain model year 2013-2017 VNL and VNM trucks and certain model year 2017 VNX trucks. In the affected vehicles, incorrect software for controlling the electronic air dryer may result in oil and water contaminating the brake system.

Risk

If the brake system becomes contaminated, braking performance could be affected, increasing the risk of a crash.

Remedy

Volvo will notify owners, and dealers will reprogram the vehicle control module and replace the air dryer filter, free of charge. The recall began on February 16, 2017. Owners may contact Volvo customer service at 1‑800‑528‑6586. Volvo's number for this recall is RVXX1608.

Recall number 16V928000 · Recall details

What is wrong

Volvo Trucks North America (Volvo) is recalling certain model year 2012-2015 VNL and VNM trucks manufactured May 31, 2011, to December 1, 2014. In the affected trucks, the trailer hand brake handle may not to return to the off position due to being restricted by the cut out in the trim panel.

Risk

If the brake handle does return to the off position, the trailer service brakes may drag causing the wheel end to overheat and potentially cause a wheel end fire or tire blowout. Either condition increases the risk of a crash.

Remedy

Volvo will notify owners, and dealers will inspect the trim panel slot and make it longer, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Volvo customer service at 1‑800‑258‑6586. Volvo's number for this recall is RVXX1504.

Recall number 15V524000 · Recall details

What is wrong

Volvo Trucks North America (Volvo) is recalling certain model year 2012-2016 VNM trucks manufactured March 21, 2011, to April 30, 2015. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.

Risk

If engine oil comes into contact with a hot surface, there could be an increased risk of a fire.

Remedy

Volvo will notify owners, and dealers will secure the ends of the 90-degree elbow. In addition, the electronic control module (ECM) will be reprogrammed with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 12, 2015. Owners may contact Volvo customer service at 1‑800‑528‑6586. Volvo's number for this recall is RVXX1502.

Recall number 15V274000 · Recall details

What is wrong

Volvo Trucks North America (Volvo) is recalling certain model year 2012, 2014-2015 VHD, 2012-2015 VNL, and 2014-2015 VNM trucks manufactured June 16, 2011, to August 18, 2014, and equipped with the Eco-Roll option. The affected trucks may fail to re-engage the vehicle drivetrain after using the Eco-Roll feature.

Risk

If the drivetrain does not re-engage, the vehicle's stopping distance may be lengthened, increasing the risk of a crash.

Remedy

Volvo has notified owners, and dealers will update the Eco-Roll software, free of charge. The recall began on December 10, 2014. Owners may contact Volvo customer service at 1‑800‑528‑6586. Volvo's number for this recall is RVXX1406.

Recall number 14V739000 · Recall details

What is wrong

Volvo Trucks North America (Volvo) is recalling certain model year 2014-2015 VAH, VNL, and VNM trucks manufactured March 4, 2013, to April 28, 2014. Due to the bolts holding the disc brake caliper to the backing plate not being tightened to the specified torque, the disc brake caliper may detach from the backing plate.

Risk

If the disc brake caliper detaches from the backing plate it can affect the brakes to that particular wheel causing the vehicle to "pull" to the left or right, increasing the risk of a crash.

Remedy

Volvo will notify owners, and dealers will inspect and tighten the bolts to specification, as necessary, free of charge. The recall began October 10, 2014. Owners may contact Volvo customer service at 1‑800‑528‑6586. Volvo's number for this recall is RVXX1403.

Recall number 14V555000 · Recall details

What is wrong

Volvo Trucks of North America (Volvo) is recalling certain model year 2011-2015 VNL and 2014-2015 VNM trucks manufactured November 17, 2010, through February 5, 2014, and equipped with enhanced cruise control and without side fairings. In the affected vehicles, the active braking component of the enhanced cruise control can become disabled.

Risk

If the active braking feature becomes disabled, the vehicle may not automatically activate the brakes as intended when the enhanced cruise control system is in use, thereby increasing the risk of a crash.

Remedy

Volvo will notify owners, and dealers will update the control unit software, free of charge. The recall began on August 12, 2014. Owners may contact Volvo customer service at 1‑800‑528‑6586. Volvo's number for this recall is RVXX1402.

Recall number 14V356000 · Recall details

What is wrong

Volvo Trucks North America (Volvo) is recalling certain model year 2013-2015 VNL trucks, and 2013-2014 VNM trucks equipped with certain Cummins Westport Model ISL G and ISX12 G engines. Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold pressure sensor.

Risk

The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.

Remedy

Cummins Inc. and Cummins Wesport Inc. will notify owners, and authorized Cummins service facilities will upload a new ECM calibration, free of charge. The recall began on April 12, 2014. Owners may contact Volvo at 1‑800‑528‑6586. Volvo's number for this recall is RVXX1401.

Recall number 14V139000 · Recall details

What is wrong

Volvo Trucks North America (Volvo) is recalling certain model year 2014 VAH, VHD, VNL, and VNM trucks manufactured August 12, 2013, through November 14, 2013; and equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can become partially engaged with the buckle, making the seat belt difficult to unlatch. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 209, "Seat Belt Assemblies."

Risk

If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.

Remedy

Volvo will notify owners, and dealers will inspect and replace the seat belt buckle, as necessary, free of charge. The recall began on January 27, 2014. Owners may contact Volvo at 1‑336‑393‑2000. Volvo's number for this recall is RVXX1307.

Recall number 13V618000 · Recall details

What is wrong

Volvo Trucks North America (Volvo) is recalling certain model year 2007-2014 VAH, VHD, VNL, VNM, and VT models. The affected vehicles were built without a redundant clutch disengagement switch. Without a redundant switch, a loss of signal from the brake air pressure switch can prevent the clutch from automatically disengaging when the brake is applied.

Risk

Without a signal to disengage the clutch when the brakes are applied, the distance required to stop the truck may lengthen, increasing the risk of a crash.

Remedy

Volvo Trucks will notify owners and dealers will inspect and repair the vehicles if necessary. The recall began on August 26, 2013. Volvo's recall number is RVXX1303. Owners may contact Volvo at 1‑336‑393‑2000.

Recall number 13V268000 · Recall details

What is wrong

Volvo is recalling certain model year 2012-2014 VHD, VNL, and VNM trucks, manufactured from April 18, 2011, through March 14, 2013, and equipped with a horizontally mounted remote battery disconnect switch. The remote battery disconnect switch was manufactured with incorrect hardware allowing the cables to loosen. Additionally, as mounted, the cables may vibrate and chafe.

Risk

Loose or chafed cables may lead to overheating of the battery cable and switch which may result in a fire.

Remedy

Volvo will send owners an interim letter and dealers will replace and relocate the remote battery disconnect switch. The recall began on May 7, 2013. Owners may contact Volvo's recall support line at 1‑877‑800‑4945 and select option 1.

Recall number 13V102000 · Recall details

On October 22, 2018, an Audit Query (AQ18-005) was opened to assess the completeness and timeliness of Volvo Group's early warning reporting, safety recalls, and communications submissions to the agency.the federal safety agency's investigation determined that Volvo Group failed to recall vehicles in a timely fashion and to comply with other recall and reporting requirements, including notifying owners of recalls and reporting death and injury incidents.the federal safety agency and Volvo Group entered into a Consent Order on January 27, 2023 to resolve AQ18-005.As part of the Consent Order, Volvo Group agreed to a total civil penalty of one-hundred and thirty million dollars ($130,000,000), of which, sixty-five million dollars ($65,000,000) was paid on February 21, 2023.Also, of that total civil penalty, Volvo Group agreed to spend twenty million dollars ($20,000,000) on the specific performance obligation to create a safety data analytics infrastructure to detect and study emerging safety-related defect trends on its vehicles. The Consent Order also holds forty-five million dollars ($45,000,000) of the civil penalty in abeyance pending Volvo Group's satisfactory completion of the requirements of this Consent Order, and its compliance with the Safety Act, and regulations thereunder.The Consent Order is for a three-year term and may be extended by up to two years if the federal safety agency reasonably finds that an extension is warranted.In the Consent Order, Volvo Group agreed to several performance obligations, including enhanced oversight of its compliance with the Safety Act and the terms of the Consent Order through a third-party auditor and regular meetings with the federal safety agency.The third-party auditor will recommend and oversee implementation of process improvements to enhance Volvo Group's safety compliance processes and oversee the company's review of past recalls and submissions to the federal safety agency for accuracy and completeness.Also, via the Consent Order, Volvo Group agreed to create updated written policies, procedures, and training to ensure that its employees understand the requirements of the Safety Act, the regulations thereunder, and this Consent Order.Volvo Group further agreed to launch a user interface on its websites to allow users to search vehicle identification numbers (VINs) for open recalls and implement a system to support the federal safety agency's VIN lookup tool.Based on the Consent Order, this audit query investigation, AQ18-005, is closed.Closure of this AQ has no bearing on the terms of the Consent Order, including Volvo Group's ongoing performance obligations or legal obligations, and does not represent a determination by the federal safety agency as to Volvo Group's performance under the Consent Order to date.

AQ18005

The Office of Defects Investigation (ODI) received Early Warning Reporting (EWR) data from the manufacturer that indicated some number of subject vehicles equipped with the subject automated manual transmission had allegedly experienced a condition where the clutch failed to automatically disengage the transmission from the engine as intended. This may result in extended stopping distances and/or unintended forward motion of a vehicle previously at rest.To date, ODI is aware of 134 subject vehicles with one or more complaints or field reports related to this condition.Also, ODI is aware of 164 subject vehicles with one or more warranty claims related to this condition.By letter dated June 25, 2013, Volvo Trucks North America (Volvo) notified ODI that it has initiated a safety recall (the federal safety agency Recall No. 13V268 and Volvo Recall No. RVXX1303) to address a safety defect in approximately 23,003 model year (MY) 2007 through 2014 Volvo VAH, VHD, VNL, VNM and VT model trucks. The affected vehicles were manufactured from December 20, 2006 through May 22, 2013 and were originally equipped with the subject automated manual transmissions.According to Volvo, reports of the subject transmission clutch mechanism failing to automatically disengage as intended are associated with the removal of a brake pedal micro switch that provided a redundant signal to the transmission control module indicating the brakes had been applied.Previously, Volvo had removed this brake pedal micro switch from new vehicle production and from certain vehicles already in-service via two field service campaigns (SP 432-024 and SP 432-026) because it decided the switch was unnecessary and/or a maintenance issue.In the absence of this redundant brake pedal micro switch, the clutch mechanism may fail to disengage the transmission from the engine at low vehicle speed should the stop lamp switch fail to send and/or the transmission control module fail to receive the primary signal.At the time of this closing, Volvo is evaluating available remedies and will provide the federal safety agency with details when the recall remedy procedure has been finalized.Volvo will notify affected owners by mail by August 25, 2013.Please see the federal safety agency Recall No. 13V268 for details.Accordingly, this investigation is closed.

PE13002