Even after the last recall campaign, my vehicle still frequently fails to activate the backup camera with a message stating Backup Camera unavailable. The software update that was intended to resolve the issue has not worked. I've seen multiple other Volvo drivers complaining about the same issue online. This is regarding the following previous recall: Recall R10320 WAM Upgrade, Model Year 2021-2025 S60, V60, V60CC, S90, V90, V90CC, XC60, XC90, XC40, EX40, C40 and EC40 vehicles The supposed fix was provided in software version 3.5.14, and my vehicle is currently on 3.7.0
2022 Volvo XC40: backup camera failure
13 of the 37 complaints about the 2022 Volvo XC40 describe backup camera failure.
- owner complaints
- 13
- of this car's complaints
- 35%
- recalls
- 1
Backup camera failure by model year
What owners say
The backup camera doesn't always work. There are times when you will put the car in reverse and it will attempt to display the backup camera but instead says camera is temporarily unavailable. There recently was a recall for this, twice, but the issue continues to occur.
I was getting the "Rear Camera Not Available" warning, starting months ago. I received the notification of the Volvo recall R10320. I scheduled a software inspection/upgrade at the dealer. On July 8, the dealer installed the newer software that supposed to take care of it. Revision 3.6.4 was installed. It seemed okay for a week. Now the same warning message comes up about 25% of the time. Perhaps an even newer version may have fixed the issue? I made another appointment to check on it. But the dealer cannot see the car for another week.
After recall took my car for repair to the volvo dealer. They installed the new software version 3.7 but it did not fix the problem..still i am getting backup camera not available massage.
My vehicle is affected by the recall #R10320 or the federal safety agency # 25V282. The recall letter states that the dealerships have the updated software available to solve the back-up camera issue, also over the air update will solve the problem later if that is my choice. The problem is that I see this as just a marketing ploy to get me into the dealership and upsell me on something I don't want. The OTA update should be available at the same time the dealership has the software. This is not an acceptable situation. This issue has always been very annoying and inconvenient and continues to be so. I just don't want the inconvenience of going to the dealership where there should be an alternative.
Car has had a previous software recall done at a Volvo dealership to address issues with the back-up camera, but even after the recall, the camera display is still frequently malfunctioning. When in Reverse, the back-up camera display often freezes for several seconds at a time while the car is in motion. This is very dangerous since anything moving behind the car (such as a small child or animal) is completely invisible until the display unfreezes. At least once a week the camera will fail to work entirely and just display a text error on screen: Camera is Temporarily Unavailable. This generally goes away on its own, but often takes putting the car into Park and back into Reverse. Occasionally, resetting the head unit is required to clear the problem.
The contact owns a 2022 Volvo XC40. The contact stated while attempting to reverse the vehicle, the rearview camera not available message was displayed. The vehicle was repaired under the federal safety agency Campaign Number: 25V282000 (BACK OVER PREVENTION); by the previous owner however, the repair failed to repair the vehicle. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure, and informed the contact that a supervisor would reach out. The failure mileage was 24,480.
Hi, I have a 2022 Volvo XC40 Recharge (Full Electric) I and EVERYONE else has had issues with the back-up camera flickering and going out completely and giving a "Camera Not Available" message on the screen in the car. Volvo has said a few times they have a fix for this issue. And the latest vehicle OS update 3 5.24 which I had installed at the dealer last week said they fixed the issue. They have NOT. I am still getting the message and no camera. This is not an isolated issue. I am member of a Volvo XC40 recharge forum and this issue is on all cars. It's a software issue. Its very dangerous to start backing up with the camera on and then all of a sudden it goes out. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
When I tried to back up my car, the backup camera on the screen keeps displaying temporarily unavailable warning on the screen. This happens 5 out of 10 times...
Backup camera not working: Repeated get no backup camera image - just see a black screen with message "Camera unavailable" or "Camera temporarily unavailable". This happens more often than the camera works. Seems to be related to OTA software update - had no camera problems for a most of the year and then after an OTA the camera issues began.
The rear backup camera consistently fails to provide a view while in reverse. The camera either blinks between a view and black screen, or will completely fail and say the camera is unavailable.
Problem with rearview backup camera when in dark the camera shows red that when backing up in the dark the tail lights are so bright that all as could be seen is red you cannot see any objects that are behind the vehicle
Service bulletins that may apply
- This is a Technical Journal text only no attachments : Improved 12V battery test in VIDA. The 12V battery...
- This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Check the following...
- This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000
- This is a Technical Journal: Improved 12V battery test in VIDA. Service: Don´t charge the battery...
- This is a Technical Journal: ICUP
- Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
- This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
- Electrical system
Related recalls
Electrical system: propulsion system: traction battery: management system/energy control module (bms/becm): software
- What is wrong
- Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2022 XC40 Recharge vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.
- Risk
- A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.
- Remedy
- Volvo Car will notify owners, and dealers will install a software update, free of charge. The recall began March 30, 2021. Owners may contact Volvo Car customer service at 1‑888‑458‑1552. Volvo Car's number for this recall is R10078.
Recall number 21V109000 · Recall details
Questions about the 2022 Volvo XC40 backup camera
Is backup camera failure a common problem on the 2022 Volvo XC40?
13 of 37 owner complaints about the 2022 Volvo XC40 (35%) mention backup camera failure. The model year with the most reports is 2022.
Is there a recall or service bulletin for this on the 2022 Volvo XC40?
There is 1 recall and 85 service bulletins for the same area of the car. Check them below with your VIN.
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