The contact owns a 2024 Volvo XC40. The contact stated while in reverse (R) and backing up at approximately 2 MPH, the vehicle rear view camera proximity warning lights had failed. The contact described the proximity warning as dots that show a visual progression of how close the rear bumper was to objects, yellow, orange, and red. The contact stated that the red dot signaled to stop the vehicle. The contact stated that the colored dots had been working as she was adjusting the vehicle to allow her to open the trunk, however when she had again shifted to reverse (R) to park the vehicle, the warning dots had disappeared from the display panel, and the contact crashed into some shelving located behind the vehicle. The contact stated that a shelf at the level of the rear windshield had shattered the windshield. The contact had not yet taken the vehicle to a glass shop or to a dealer. The contact stated that she had only called the dealer for information and was advised to bring the vehicle to the dealer's repair shop. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact reported that in 2025, she had had a recall, the federal safety agency Campaign Number: 25V282000 (Back Over Prevention), completed, but was not sure if the current failure was related. The failure mileage was approximately 12,000.
2024 Volvo XC40: backup camera failure
6 of the 28 complaints about the 2024 Volvo XC40 describe backup camera failure.
- owner complaints
- 6
- of this car's complaints
- 21%
- recalls
- 1
Backup camera failure by model year
What owners say
The complaint is for Software Update 7.3 and the previous update for the 2024 Volvo XC40. Those updates modified the rear backup camera view, directing the camera downward. This is a critical problem when backing out of diagonal parking, where an adjacent vehicle blocks the backup view. The revised backup camera setting directs the view downward toward the pavement directly behind the car. The critical view area is in the upper right-hand corner of the lower camera view and occupies a very small area. This format causes two flaws. First, the small area requires a greater focus, which takes the driver's eyes off the exterior surrounding events. Second, the rear view should be positioned above the overhead view, making it easier to check the camera view and double-check for pedestrians and vehicles that are outside the camera's field of view. I contacted the dealer and checked Volvo online, but there is no reporting method for this problem, and no fix to redirect the camera upward. Note the red box in the photo to see the difficulty in early awareness of approaching vehicles.
Volvo xc40 recharge back up camera views Front, Left and right side, rear Views don’t show any video view. Instead I get a black screen with 4 yellow circles with a camera in the center of the circle and a diagonal line through the circle…signifying an inoperative camera
The reverse lights are not bright enough when backing up at night. When using the backup camera, the driver is unable to see anything behind the car, as the lights do not shine bright enough to illuminate the area of the camera. There is no way to adjust the brightness of the camera or the lights.
There have been several times when slowly backing up when monitoring the mirrors and backup camera that the car had a very violent stop. I wasn't going fast at all and was within two feet of objects that I'm very familiar with. My old car handled backing up fine and didn't stop so violently. The warning on the old car got quicker as I got closer. This Volvo does have an increasingly rapid beep too but as you monitor the space it jerks so hard before it's really close enough to hit. This week I was backing up in a parking lot with NOTHING around me. I was still going slowly but the backup camera picked up an asphalt strip in between two cement pads and jerked so hard I have had whiplash like symptoms right after and ever since. The car stopped so hard my neck snapped back and I hit my head on the headrest. This incident was the most violent but there have been others that are too harsh for the slow moving conditions and insignificance of the objects.
This submittal is concerning the backup camera viewing area and the 360 degree camera view. The backup camera doesn't provide the same view as did our 2021 XC-40 R-Design rear back up camera view. The 360 degree view is very confusing when there are other cars or objects around the car. When going into the garage the surrounding objects give a distracting and distorted view.
Service bulletins that may apply
- This is a Technical Journal text only no attachments : Improved 12V battery test in VIDA. The 12V battery...
- This is a Technical Journal: Check Engine Light/DIM message and ISGM DTC P056200 or in combination with...
- This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Check the following...
- This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000
- This is a Technical Journal: Improved 12V battery test in VIDA. Service: Don´t charge the battery...
- This is a Technical Journal: DIM Message and DTC IEM P060796
- This is a Technical Journal: ICUP
- This is a Technical Journal: Intermittent DTC CEM B124713 and CEM B124813
Related recalls
Electrical system: software
- What is wrong
- Volvo Car USA, LLC (Volvo Car) is recalling certain 2024 XC40 vehicles. A diagnostic error in the Central Electronic Module (CEM) software may cause the left rear turn signal indicator to not function.
- Risk
- A nonfunctioning exterior turn signal may not notify other drivers of a turning vehicle, increasing the risk of a crash.
- Remedy
- The CEM software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 16, 2024. Owners may contact Volvo Car customer service at 1‑800‑458‑1552. Volvo Car's number for this recall is R10256.
Recall number 24V010000 · Recall details
Questions about the 2024 Volvo XC40 backup camera
Is backup camera failure a common problem on the 2024 Volvo XC40?
6 of 28 owner complaints about the 2024 Volvo XC40 (21%) mention backup camera failure. The model year with the most reports is 2022.
Is there a recall or service bulletin for this on the 2024 Volvo XC40?
There is 1 recall and 49 service bulletins for the same area of the car. Check them below with your VIN.
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