I received notice of a recall from Volvo related to my XC60 hybrid's battery over the summer. I took the car in to Prestige Volvo in East Hanover on July 15 to get it checked. They stated the battery had bad cells and needed repair. They said the car was not safe to drive and the repair could take a month due to a backorder. I got the car back in August and shortly thereafter, there was a "hybrid system failure" warning and the battery would not charge. I took the car back to Prestige on Sept. 23 and they stated the cell they replaced was bad and the repair would need to be done again and that there was no courtesy car available to use. They stated they did the repair a second time and the replacement cells were also bad. As of today, Oct. 30, they still have the car and they do not know when it will be repaired. I have reached out to Volvo corporate, who has not responded. I have not had a fully functioning car since July and it is entirely because Volvo has been unable to complete the recall work properly and in a timely fashion.
The worst 2020 Volvo XC60PHEV problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Electrical1
Problems by type
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- Electrical1
Recalls 1
Service brakes, hydraulic: pedals and linkages
- What is wrong
- Volvo Car USA, LLC (Volvo Car) is recalling certain 2020 S60, V60, S90I, XC60 and XC90 hybrid vehicles. The pushrod screw joint, connecting to the brake pedal to the hydraulic brake unit, may be loose.
- Risk
- A loose brake pedal can result in a loss of braking function, increasing the risk of a crash.
- Remedy
- Dealers will tighten the brake pedal pushrod screw joint, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Volvo Car customer service at 1‑800‑458‑1552. Volvo's number for this recall is R10289.
Recall number 24V788000 · Recall details
Technical service bulletins for the 2020 Volvo XC60PHEV 71
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This is a Technical Journal: Text only no attachments
- This is a Technical Journal text only no attachments : Improved 12V battery test in VIDA. The 12V battery...
- This is a Technical Journal: DIM Message and DTC IEM P0C0500
- This is a Technical Journal: Text plus 1 .jpg attachment
- This is a Technical Journal: Headlamp condensation inside lens
- This is a Technical Journal: Text only no attachments
- This is a Technical Journal: Intermittent knocking noise during acceleration
- This is a Technical Journal: Panoramic sunroof, sealing strip has a gap
- This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test
- This is a TJ text only
What 2020 Volvo XC60PHEV owners say
Most recent owner complaints, unedited.
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Questions about the 2020 Volvo XC60PHEV
Is the 2020 Volvo XC60PHEV reliable?
Owners have filed 1 complaint about the 2020 Volvo XC60PHEV, close to a typical XC60PHEV model year.
What is the most common problem with the 2020 Volvo XC60PHEV?
Electrical system, with 1 complaint.
How many recalls does the 2020 Volvo XC60PHEV have?
1 recall, covering service brakes, hydraulic.
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