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1996 Western Star Constellation problems

Typical yearClose to a typical year
Owner complaints
0
Recalls
2
Service bulletins
14

The worst 1996 Western Star Constellation problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

Problems by type

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Recalls 2

Steering: gear box (other than rack and pinion)Reported April 25, 1997 · 14 vehicles affected
What is wrong
Vehicle description: conventional trucks and truck/tractors equipped with a firewall adapter plate for the steering shaft boot. Insufficient clearance between the top of the steering shaft and the top of the opening in the adapter plate can cause the steering shaft to contact the top of the firewall adapter opening wearing a groove in the steering shaft. If the groove is allowed to wear deep enough, the shaft can fail.
Risk
If the steering shaft fails, steering control will be lost increasing the risk of a vehicle crash.
Remedy
Dealers will replace the firewall adapter plate on the affected vehicles.

Recall number 97V075000 · Recall details

Service brakes, hydraulic: foundation components: drumReported August 1, 1996 · 88 vehicles affected
What is wrong
The brake return spring can contact the hub. Further wear of the brake lining material will lead to wear of the return spring and the spring can fail prematurely.
Risk
Pieces of the failed spring could then lodge in the brake cam causing either the affected brake to stay applied when the other brakes have been released, or stopping the affected brake from applying when the other brakes are applied. The vehicle could then be pulled in a lateral direction off the road or into oncoming traffic increasing the potential for a vehicle accident.
Remedy
Dealers will modify the front brakes on these trucks.

Recall number 96V148000 · Recall details

See all 2 recalls for the 1996 Western Star Constellation

Defect investigations

Steering columnsOpened March 18, 1998, closed October 7, 1998

These vehicles were equipped with a firewall adapter plate for the steering shaft boot with an insufficient clearance between the steering shaft and the top opening in the adapter plate.

RQ98004

Technical service bulletins for the 1996 Western Star Constellation 14

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 14 bulletins for the 1996 Western Star Constellation

Compare the 1996 Western Star Constellation

Other model years

199920012011

Questions about the 1996 Western Star Constellation

Is the 1996 Western Star Constellation reliable?

Owners have filed 0 complaints about the 1996 Western Star Constellation.

What is the most common problem with the 1996 Western Star Constellation?

There are not enough complaints to tell.

How many recalls does the 1996 Western Star Constellation have?

2 recalls, covering steering and service brakes, hydraulic.

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