Complaint received via e-mail. " while driving on interstate 81 with the on board generator on, we noticed a foul odor coming into the coach. Shortly after a loss of coolant the dash light came on. When I opened the hood I found the heater core had sprung a major coolant leak which was spraying hot coolant onto the hot generator. I later learned this situation has everything necessary to start a fire. Winnebago and the company that built the heater core will not assist in any way with this major expensive repair. Other journey owners I have encountered in different camp grounds have had similar problems with the heater core. I feel winnebago should share some responsibility both from a negligence as well as a potential very dangerous condition existing from poor quality control. The part is $75.00, but the entire front end of the coach has to be removed in order to reach the heater core. The repair will be in the thousands.
The worst 2002 Winnebago Journey problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Visibility1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Visibility1
Recalls 3
Equipment
- What is wrong
- Winnebago is recalling certain recreational vehicles equipped with 1200-series norcold refrigerators. The population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. The response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.
- Risk
- The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak may not shut off in sufficient time to prevent a fire.
- Remedy
- Winnebago is working with norcold to identify and notify any affected owners. Owners will be instructed to contact norcold dealers to receive the remedy free of charge. Please see norcold's defect report 10e-049 for additional information. The recall began during december 2010. Owners may contact norcold at 1‑800‑767‑9101 or winnebago at 1‑641‑585‑3535.
Recall number 10V525000 · Recall details
Equipment
- What is wrong
- Winnebago is recalling 1,547 model year 2001-2003 recreational vehicles equipped with norcold model 1200lrim refrigerators, manufactured from march 1, 2001 to december 31, 2002, with serial numbers between 1273701 and 1536607, non-consecutively. A fatigue failure in the section of the cooling unit which contains the refrigerant could allow the liquid solution to slowly leak. If a leak occurs and the refrigerator continues to be operated after solution circulation has ceased the heat source could generate very high temperatures. At such high temperatures, the cooling unit could rupture.
- Risk
- If a leak occurs and the unit is continues to operate, hydrogen gas may be expelled and can be ignited, resulting in a fire, possibly causing serious injury or death.
- Remedy
- Winnebago is working with norcold and norcold will notify owners and the vehicle's refrigerator will be repaired free of charge (please see 09e-027). Owners may contact norcold's recall center at 1‑800‑767‑9101.
Recall number 09V300000 · Recall details
Equipment: recreational vehicle/trailer: lpg systems: tank assembly
- What is wrong
- On certain motorhomes, the lp tank has stress on weld joints at the point where mounting brackets are welded to the tank.
- Risk
- This could cause stress cracks at the weld joints and lead to an lp leak and cause personal injury and/or vehicle damage.
- Remedy
- Dealers will reinstall a cradle-style carrier, and, if necessary replace the lp tank. The recall began on march 25, 2004. Owners should contact winnebago at 641‑585‑6939.
Recall number 04V114000 · Recall details
Technical service bulletins for the 2002 Winnebago Journey 7
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Service Bulletin sent to dealers advising of the required legal verbiage each RO should document.
- Service Bulletin sent to all Winnebago dealers
- Service Bulletin sent to all Winnebago dealers
- Service Bulletin sent to all dealers
- Service Bulletin to dealers reminding them to understand their state's Lemon Law and to comply with...
- Service Bulletin to dealers advising them of part sales training opportunities.
- General Parts and Service Letter to dealers detailing the warranty part return procedure.
What 2002 Winnebago Journey owners say
Most recent owner complaints, unedited.
Compare the 2002 Winnebago Journey
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Questions about the 2002 Winnebago Journey
Is the 2002 Winnebago Journey reliable?
Owners have filed 1 complaint about the 2002 Winnebago Journey, fewer than a typical Journey model year.
What is the most common problem with the 2002 Winnebago Journey?
Windows, wipers and visibility, with 1 complaint.
How many recalls does the 2002 Winnebago Journey have?
3 recalls, covering equipment.
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