2003 rv. Attorney writes on behalf of consumers regarding faulty brakes and recall. *tgw an inspection of the rv revealed extreme cracking damage had been caused to the rotors which was a direct result of the faulty brake calipers. The consumer was informed that the recall did not cover additional damage that had been caused to the rotors by the faulty calipers. The consumer had to pay for the rotors, pads and brake lines. Also, the ABS was serviced twice prior to the recall.
2003 Workhorse W22 brakes complaints
Page 2 of 5: complaints 11 to 40 of 111, newest first, as owners wrote them.
Tl* the contact owns a 2003 workhorse w22. The contact stated that the vehicle was being serviced for repairs under the federal safety agency campaign id number: 09v110000 (service brakes, hydraulic) when he was informed by the technician that all four rotors were fractured and the vehicle was deemed as unsafe to drive. The vehicle was not repaired. The manufacturer was contacted and advised the contact that the failure was common and they were unable to provide any assistance. The approximate failure mileage was 50,983. Updated 03/15/11 *bf updated 06/03/11
Tl*the contact owns a 2003 workhorse w-22. The contact stated that he received a recall notice for recall 09v110000 (service brakes, hydraulic). The vehicle was repaired according to the recall and the contact was informed that the rotors had cracked due to the heat generated from the failed calipers. The dealer stated that even though the rotors were a part of the braking system, they would not be repaired under the recall. The failure mileage was 42,000.
Consumer writes regarding safety recall 51101-c involving the bosch service brake caliper *tgw the consumer experienced problems with the brakes while on a trip. When the consumer arrived at the dealer, he was informed it would be several weeks before services could be performed. The consumer then decided to scheduled an appointment at another establishment. The repair was shop was able to finish the brake recall work. However, they were unable to get the ABS and emergency brake light as well as the warning buzzer to out. The next day, the repair shop was able to rectify the problem. The consumer was charge for that repair. The consumer believed it should have been covered under the recall as well.
2003 w-22 workhorse chassis motor home. Consumer states that he had a recall for the brakes and ending up paying for the repair. He feels that workhorse should have paid since the part was under recall. *kb the consumer stated the ABS light illuminated. The rv was taken to a repair shop and they turned the light off and advised the consumer to come back in a few days for a full inspection. The consumer returned a few days later for a rear brake inspection. The repair shop informed the consumer the rear brakes had become very hot and burned and would need to be replaced. When the parts arrived, the consumer went back to the shop to have the rear brakes replaced. Two years after having the rear brakes replaced, the ABS light illuminated again and the consumer began hearing strange sounds and the rv drove a little differently. When the consumer was able to pull over, he looked under the rv and smelled a strange odor and the brakes were extremely hot. The consumer was able to safely drive the rv to a repair shop, once the brakes cooled down. The repair shop determined the front brakes had seized and overheated and needed to be replaced. Three months later, the calipers were replaced.
2003 workhorse chassis. Courtesy copy of a letter from james m. Walker submitted to workhorse custom chassis re recall campaign number 51101 *tgw the consumer stated the recall work performed. The dealer replaced the faulty calipers at no charge, but found two rotors cracked beyond repair and two of them required resurfacing, all due to heat problems caused by the faulty calipers. The consumer is requesting reimbursement for the damaged rotors. In august 2005 all four rotors had to be replaced due to heat related problems caused by faulty calipers. The pads were routine maintenance, but the seals failed and were subsequently replaced. The consumer is also requesting reimbursement for those rotors.
2003 w22 workhorse chassis. Consumer writes to request a workhorse reimbursement *tgw the consumer is requesting reimbursement as a result of having the calipers replaced. The repair facility recommended the replacement of three rotors which were cracked. The consumer stated there was a distinct brake burning smell, the ABS light illuminated for extended periods of time, and there were at least three times the braking system lost its effectiveness.
2003 workhorse w22 chassis. Consumer writes to seek an explanation as to why the recall did not cover the replacement of the left front and left rear rotor, pads, oil seal and speed sensor *tgw the consumer stated the right front side of the rv was covered under recall, but not the left side.
Consumer writes regarding workhorse recall *tgw the consumer was denied reimbursement. According to workhorse, the work invoice did not reference a problem concerning caliper failure and they further stated the consumer did not take the rv to an authorized service center for the brake failure. The consumer stated the brake system locked up completely and began smoking profusely while the rv was being driven during rush hour traffic. The brake discs were severely warped and the calipers were completely inoperative. *jb updated 01/05/11. *jb updated 01/13/11.
Tl* the contact owns a 2003 workhorse newman mountaineer with a w22 chassis. The contact stated that the vehicle was taken to the dealer for repairs under the federal safety agency campaign id number: 09v110000 (service brakes, hydraulic) when the dealer discovered that the calipers had overheated and fractured all four rotors. The dealer replaced the rotors. The manufacturer was not contacted. The failure and current mileage was 53,521.
Tl*the contact owns a 2003 damon intruder. On a 2003 workhorse w22 chassis. Upon exiting the vehicle, the contact smelled a burning odor from the brake area. The failure occurred after long distance drives. The vehicle was being serviced for recall 09v110000 (service brakes, hydraulic) when the contact was informed that the rotors were cracked. The vehicle was repaired. The failure mieage was 32,490 updated 01/21/11 *bf updated 04/15/11
Tl*the contact owns a 2003 winnebago itasco sun cruiser equipped with a 2003 workhorse w22 chassis. The contact stated that recall for the brake calipers (workhorse recall) caused damage within the brake pads and brake hubs. The contact called the manufacturer who stated that they would only repair the brake calipers and the other components were normal wear and tear. The vehicle had not been repaired. The current and failure mileages were approximately 28,000. Updated 02/09/11*lj updated 11/03/11 *bf updated 11/29/2011
Tl*the contact owns a 2003 fleetwood bounder equipped with a 2003 workhorse w22. The contact stated that the passenger side rear brake locked up while he was driving approximately 50 MPH. He was able to reverse and slam on the brake pedal which freed the brake. The vehicle was taken to his residence and parked it. He received a recall notice for recall 09v198000 (service brakes, air) and was told that the manufacturer would inform him when the parts for repair were available. When he took the vehicle in for repair, the dealer stated that they could not repair the vehicle because the rotors and brake lines were rusted and needed to be replaced. They would not repair the calipers due to the other rusted parts. The contact was given another number to a contact with the manufacturer and he was awaiting a callback. The VIN was unavailable. The current mileage was approximately 11,000. The failure mileage was approximately 10,800.
2003 workhorse w22 chassis. Consumer writes regarding workhorse recall *tgw the consumer stated the brakes were replaced on january 28, 2010. Eight months later, the rv was back at the repair shop for more brake work. When the consumer arrived home from a trip, there was a recall notice in the mail regarding the brakes. The front and rear calipers were replaced, as well as the rotors and pads.
2003 workhorse w22 chassis. Consumer writes regarding problems with brakes *tgw the consumer stated there was burning brake smell coming from the right front passenger side of the rv and the brake pedal traveled to the floor twice. The consumer stated he has waited over a year for the recall to be performed. *jb the consumer stated the recall was being limited to a bosch part. Updated 12/22/10
Tl* the contact owns a 2003 rex hall aerbus motor home, with a workhorse w22 chassis. While driving 60 MPH he engaged the brakes and began to smell something burning. The contact stated he pulled into an rv camp ground and inspected the vehicle. The vehicle was driven to an authorized dealer, the dealer replaced all four brake calibers. He stated the manufacturer was refusing to reimburse him for the repairs since his vehicle was not part of the first recall. He reference recall 09v110000, service brakes, hydraulic and stated he received this recall recently. The contact stated he has not had the above recall repair performed. The failure mileage was 20,000 and the current mileage was 22,800.
Tl*the contact owns a 2003 winnebago adventurer 38l with a workhorse w22 chassis. While driving approximately 60 MPH he engaged the brakes and smelled something burning. He pulled over into a rest area until the vehicle cooled off. He stated that the ABS light came on and stayed on. The vehicle was taken to an authorized dealer. The dealer cleaned and removed all of the wheel sensors. A month later the ABS light came on again. The vehicle was taken back to the same dealer who removed and cleaned all of the ABS sensors, the calipers and rotors. Two new rear sensors were also installed. Less than a month later, the ABS lights illuminated again. The vehicle was not repaired. The contact referenced recall 09v110000, service brakes, hydraulic. The contact stated that the vehicle had not been used since april 2010. The failure mileage was 21,000 and the current mileage was 23,700.
Tl*the contact owns a 2003 winnebago brave with a workhorse w22 chassis. The contact stated that he received the first recall notice for the brakes about one year ago; the federal safety agency campaign id number 09v110000 and then received a second one a few weeks ago. He contacted the dealer and the parts are not available. He stated that it would cost him $200 per wheel to have the brakes repaired at his own expense. The failure and current mileages were approximately 24,000.
Tl*the contact owns a 2003 workhorse w22. The vehicle was included in the recall associated with the federal safety agency campaign id number 09v110000, service brakes, hydraulic. While driving at approximately 35 pressure was applied to the brake pedal and the pedal depressed to the floor. Repeated pressure was applied to the brake pedal to get the vehicle to stop. The vehicle was pulled over and shut off. After waiting approximately 45 minutes the vehicle began to operate as normal. The vehicle was taken to an authorized dealer where he was informed the vehicle did not meet the criteria of the recall associated with the federal safety agency campaign id number 09v110000, service brakes, hydraulic, so it was not repaired. The failure mileage was 29,000 and the current mileage was 30,000.
Tl* the contact owns a 2003 workhorse w-22 chassis. The contact received notification of the federal safety agency campaign id number: 09v110000 (service brakes-hydraulic) approximately one year ago. He was advised that the parts needed to make recall repairs were not available. Since the initial recall letter, the contact received three additional notices and when contacting the manufacturer, he was advised that the parts had not become available. The contact stated the vehicle was inoperable due to the recall, which was not being addressed within a reasonable time frame, as stated in the recall. The vehicle was not repaired. The failure mileage and current mileages were approximately 9,272. Updated 11/16/10.
2003 34' class a, pace arrow motor home on a 2003 workhorse w22 chassis. Consumer writes regarding brakes and recall *tgw the consumer stated he noticed a drag on the wheels while driving. By the time he reached his destination, there was a bad odor coming from the rv. The consumer then discovered the right front wheel was very hot. The consumer took the rv to the dealer. Upon inspection, the dealer stated the brakes checked out fine. Five days later the ABS light illuminated and the brake pedal became hard to press. When he reached his destination, the brake pedal almost went to the floor. The consumer took the rv to a repair shop. According to the invoice, the rear brake pads and ABS were replaced. However, the ABS light illuminated again. The consumer also stated when the brakes were applied at times, it seemed as though a rotor was warped. The consumer believed it was caused when the right front brake pad froze, but no one mentioned there was a problem when it first occurred.
Tl* the contact owns a 2003 workhorse w-22. The contact stated she received notification of the federal safety agency recall campaign id number: 09v110000 (service brakes, hydraulic) in may 2009. She received a second notice december 2009. The manufacturer was contacted and advised the contact that the parts needed to make the repairs were not yet available. The contact attempted on several occasions to have the vehicle repaired under the recall but was told by the manufacturer that the federal safety agency was the cause of the delay in the repairs. The vehicle was not repaired and one year after receiving the recall notice, the manufacturer was still unable to provide an estimated time of when the parts would become available. The vehicle became inoperable due to the faulty brakes. The failure and current mileages were approximately 22,000. Updated 01/24/11 *bf updated 02/03/11.
Tl* the contact owns 2003 forest river windsong rv on a 2003 work horse chassis. The contact stated while driving at 55 MPH, the w22front brakes began smoking. The contact moved off the roadway to allow the brakes time to cool. The manufacturer advised they were aware of the failure and were working on a remedy to correct the failure. There was an open recall on the vehicle (09v110000: service brakes, hydraulic) yet there was not a repair available to correct the failure. The contact was concerned that the failure could potentially cause a crash. The vehicle was not repaired. The failure mileage was 14,000 and the current was unknown. Updated 10/28/10. *lj updated 10/28/10
Tl*the contact owns a 2003 workhorse w22. The contact stated that she called the dealer to make an appointment regarding the federal safety agency campaign id number: 09v110000 service brakes hydraulic. She was informed that the parts were not available. They did not offer her any time frame and stated that they would notify her by mail when she should bring the vehicle in to be repaired. The first recall notice was received in may 2009. She has received two additional identical recall notices; however, the parts are not available. The contact has experienced brake failure since the recall notices were received. The failure and current mileages were 22,000.
Tl* the contact owns a 2003 winnebago adventurer rv on 2003 workhorse w22 chassis. The contact stated her vehicle was included with the federal safety agency campaign id number: 09v110000 (service brakes, hydraulic). The manufacturer was contacted several times to make an appointment for repairs and the contact was repeatedly informed that the parts were not yet available. The contact stated the parts have been unavailable for over one year. Updated 08/13/10. *lj updated 08/23/10
Consumer writes regarding safety recall for 2003 w22 workhorse chassis*tgw while on a trip, the ABS light illuminated and when the consumer applied the brake, it went to the floor. The consumer took the rv to the nearest repair shop to have the brakes checked. The repair shop made the necessary brake repairs. The consumer sent in the repair bill. However, workhorse denied the claim stating the repair was made to the ABS sensor and was not attributed to a caliper malfunction. The consumer stated he is still experiencing brake problems
Tl* the contact owns a 2003 workhorse w22 rv. The contact stated that he received notification of the federal safety agency campaign id number: 09v110000 (service brakes, hydraulic) in 2009 and received a second notice shortly after stating that the parts were not available for the recall repair. The contact took the vehicle to an authorized dealer for repairs, which would include replacing the rotors, brake fluid, seals, and other parts. The manufacturer stated there were no failures with the calipers therefore; repairs would be done at the owners expense. The contact did not feel safe driving the vehicle. The failure mileage was approximately 18,700.
Tl* the contact owns a 2003 winnebago brave with a workhorse w22 chassis motor home. While driving at approximate speeds of 55-60 MPH, the contact applied the brakes but they would not engage. He stated he pulled over and allowed the vehicle to cool off before proceeding. The contact had previously inquired with the manufacturer about the federal safety agency campaign id number: 09v110000 (service brakes, hydraulic) but he was told that the parts needed to make repairs were not available. The failure and current mileages were 24,000.
Tl*the contact owns 2003 damon intruder rv. The vehicle was equipped with a workhorse chassis w22. While the contact was driving approximately 5 MPH, backing into a parking space, the brakes failed without warning. The emergency brakes were engaged to stop the vehicle. The vehicle was towed to an authorized dealer for diagnosis and repaired for the failure. The brakes and computerized system were replaced at an estimated cost of $5,000. Also, the calipers were replaced on a separate occasion. There was a recall under the federal safety agency campaign id number 09v110000 (service brakes, hydraulic. However, the part was unavailable for the recall remedy repair. The contact had concern of the lengthy period of time and uncertainty of the part availability for the repair. The failure mileage was 18,000. Updated 11/15/10 *cn the consumer stated the rv was repaired on october 2010. Updated 11/26/10
2003 w22 workhorse chassis. Consumer reports brake caliper problems *tgw in february 2009 the ABS sensors were serviced due to the light illuminating. The consumer stated he then received a recall notice regarding the brakes, despite being told the brakes were in good condition. While driving, the consumer started to hear a low squeal at low speed braking. The consumer stated after reading the manual he concluded that the squealing was not a major problem. Before taking a trip, the consumer decided to have the brakes inspected. Upon inspection, the mechanic found that one of the pads had worn down to the bare metal. Which in turn, had scored and pitted the rotor to the point where it needed to be replaced. All the other pads were in good shape. Also when the mechanic checked the brake fluid reservoir it contained a gelled substance. He said the fluid was fine, but questioned why the reservoir fluid had a gelled like consistency.
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