Tl* the contact owns a 2003 workhorse w22 rv. The contact stated he received approximately six different recall and interim recall letters for brake failures in his vehicle (the federal safety agency campaign id number 09v110000: service brakes, hydraulic). In november 2008, the contact phoned the manufacturer as he was advised in the recall letter and was informed that the parts needed to complete recall repairs were not yet available. Two years after receiving the initial recall letter; the manufacturer was still stating that the parts were not yet available. The contact believed the recall was not being handled in a reasonable time frame when dealing with a confirmed safety defect. The failure mileage was approximately 25,000 and the current mileage was approximately 30,000.
2003 Workhorse W22 brakes complaints
Page 3 of 5: complaints 41 to 70 of 111, newest first, as owners wrote them.
The contact owns a 2003 workhorse w22. The contact stated that while traveling down the highway at approximately 40mph the caliper began to lock up and the vehicle began to shimmy. Upon arriving at their destination the brakes failed totally. Workhorse was notified and the owner was told to drive the vehicle 100 miles to have it repaired. The owner has received the recall notice for the federal safety agency campaign id number: 09v110000 in may 2009, but parts are still not available. Workhorse advised the owner that he needed to call every day to check on the parts. The owner is unable to drive the vehicle because the vehicle had not been repaired. The failure and current mileage is approximately 47,500.
Tl* the contact owns a 2003 georgie boy cruise master. The vehicle was equipped with a workhorse chassis w22. The contact received a recall notification under the federal safety agency campaign id number 09v110000 (service brakes, hydraulic). The recall repair part was unavailable. The contact had not experienced the failure, however was displeased to know the part was unavailable for a significant period of time. There was a concern of the potential safety hazard. The current mileage was approximately 45,000. The VIN was unavailable.
2003 workhorse chassis 2003. Consumer stated he experienced brake failure and requests reimbursement *tgw prior to receiving a recall notice, the rv had been repaired several times due to the brakes overheating and the calipers becoming stuck. The consumer stated he submitted all of the invoices, because workhorse stated they would reimburse him, but now they are refusing to reimburse him.
2003 workhorse w22 chassis. Consumer is upset that he was not reimbursed for his rv repairs. *gr prior to the receiving the recall notice, the consumer had to replace two ABS sensors due to heat damage. The consumer stated the rv had been parked for five months prior to the brake failure. The ABS sensors failed because the brake calipers were stuck in the applied position which caused the brake pads to drag on the rotors and heat up. As he was driving, a signal on the dash sounded and the ABS light illuminated and he felt the brake pedal become soft and then it went to the floor. When the consumer exited the rv, there was a very distinct brake burning smell coming from the two rear wheels. Workhorse denied the claim citing there was no indication of excessive heat found nor was it due to a caliper malfunction.
Consumer experienced a failure with left front bosch caliper. 2004 winnebago on a 2003 w22 workhouse custom chassis *gr the consumer stated the left front caliper failed to the extent that it was basically destroyed while the other rotors worked as normal.
Tl*-the contact owns a 2003 workhorse w22 chassis. The contact stated that in may 2009 he received his first recall letter. A letter regarding the recall was received in december 2009 which stated the parts for the recall remedy were being manufactured. The sensors, calipers and rotor were repaired at the owner expense. The manufacturer reimbursed for the caliper repair. However, the manufacturer refused to reimburse for the sensor or rotor service repair. The failure mileage was 43,000. The current mileage was 44,000.
2003 w22 workhorse chassis with defective brakes with a recall. *kb the consumer stated when he arrived at his destination, he smelled a burning odor. The dashboard did not show any warning lights. Also, at the same time the brake pedal went to the floor. The next day, the rv was towed to a repair facility. The consumer was informed the master cylinder, calipers, all the brake lines, hoses, and wheel cylinders needed to be replaced because the brake fluid became so hot, it destroyed all of the component's. When the consumer arrived home, there was a safety recall notice in the mail. The consumers claim for reimbursement was denied. Workhorse stated the documents the consumer provided did not indicate there was damage to the calipers, rotors and pads.
Tl* the contact owns a 2003 workhorse w22 recreational vehicle. The contact stated the brakes on the vehicle were exhibiting failure. The front left brakes on the rv continued to fail the most. He received notification of a recall campaign (the federal safety agency campaign id number 09v110000: service brakes: hydraulic) and upon contacting the manufacturer, was unable to receive any assistance. The recall was issued april 2009 and to date, the manufacturer has not yet honored the recall. The contact also stated the vehicle was pulling to the right when operating and would increase stopping distance. The manufacture was contacted and advised they were no longer honoring the recall. The contact was concerned with his safety in the vehicle. The failure mileage was 38,000 and the current mileage was 45,000.
2003 winnebago adventurer.(2003 workhorse w22 chassis) consumer requests reimbursement for repairs to the brakes before receipt of recall notice. *tgw the consumer stated the ABS light would come on and go off periodically. Also, there were unusual sounds coming from the brakes when they were applied as well as a mushy feel. In addition, from time to time the left rear wheel would overheat. The consumer took the rv to a repair shop where he was informed the rv would need a complete brake job; which included pads, rotors and calipers. *jb the consumer received reimbursement for the brake repairs on his rv. Updated 06/17/10.
Tl*the contact owns a 2003 dolphin national workhorse chassis w-22. He received an interim letter december 2009 stating his recreational vehicle (rv) was under recall (the federal safety agency campaign id number: 09v110000, service brakes, hydraulic), however the parts were not yet available. Two months later, he contacted the manufacturer to inquire about the parts and if they were yet available. The manufacturer could not be contacted. He also inquired via email and left several messages, with no results. He had experienced brake failure twice before he received the recall letter pertaining to the service brakes. The contact was unable to receive recall repairs within a reasonable time-frame. The failure mileage was approximately 13,000 and the current was 15,000.
2003 winnebago adventurer(workhorse w22) safety recall 50901-c. *nj the ABS sensor light would illuminate and go out periodically. The rv was inspected by 2 different dealerships. Both indicated that they could not find anything wrong with the sensors. Also, there was an unusual sound coming from the brakes when the brake pedal was applied as well as some softness in the brakes over the past few months. In addition, from time to time, the left rear wheel overheated. The consumer received an interim recall notice, but had not heard anything else about a firm decision as to what workhorse was going to do to finalize and fix the problems. While driving, the left rear wheel began to overheat. The rv was taken to a workhorse service center. Upon inspection, the consumer was informed the rv needed a complete brake job, including pads, rotors and calipers. The consumer received another recall in which the interim recall had been updated and the recall pointed out the related symptoms and warning signs that the consumer had already experienced.
Tl*the contact owns 2003 gulf stream sun voyager rv. The vehicle was equipped with a 2003 workhorse chassis w22. The contact was driving approximately 40 MPH on normal road conditions when the "anti-lock brake system" (ABS) warning light indicator illuminated on the instrument panel. The warning indicator remained illuminated until the engine was turned off. There was pressure applied to the brake pedal, followed by no power response. The vehicle slowed down after several attempts to accelerate. The vehicle was taken to an authorized dealer for inspection where a temporary repair was performed on the vehicle. The contact received recall campaign id number 09v110000, service brakes, hydraulic in may, 2009 which was prior to the brake failure; however, the vehicle was not repaired due to the part being unavailable. There were concerns of the safety risks involved and the uncertainty of the availability of the part. The VIN was rejected from the system which will be updated upon receipt of the complaint form. The failure mileage was unknown.
Tl*the contact owns a 2003 forest river windsong rv workhorse chassis w22. The contact was driving approximately 55 MPH on normal road conditions and suddenly, the brakes began to drag and there was a strong burning odor. The driver pulled over to the side of the road, inspected the vehicle and observed that the front driver side tire wheel area exhibited excessive heat. A recall notification letter was received on may 23, 2009 under the federal safety agency campaign id number 09v110000 (service brakes, hydraulic). There were concerns of the safety risks involved and the uncertainty of the availability of the recall part. The failure mileage was 16,800. The current mileage was 17,449. Updated 1/28/10 *cn updated 02/03/10.
Tl* the contact owns a 2003 workhorse w22 chassis rv. She received recall notice number 09v110000(service brakes, hydraulic). 6 months later the remedy referenced in the recall remained unavailable. The current mileage was under 7576. The consumer's husband took the rv to be inspected and after leaving the dealership, the brakes failed. Updated 01/29/10 the consumer stated the rv has been out of commission for over a year. The consumer stated workhorse offered a temporary fix that they may or may not pay for. Updated 04/08/10.*jb updated 05/26/10.
Tl* the contact owns a 2003 rexhall rexair rv, with a workhorse chassis w22. While driving approximately 60 MPH he smelled a burning odor from the brakes. During brake application, the pedal went to the floor, but the vehicle would not stop. The failure occurred intermittently. The vehicle was taken to an authorized dealer for inspection. His vehicle identification number was excluded from recall campaign id number 09v110000 (service brakes, hydraulic). No repairs were made. The failure mileage was 3,000. The current failure mileage was 42,000.
Tl* the contact owns a 2003 workhorses chassis w22. He received recall notice # 09v110000 (service brakes, hydraulic). He contacted the manufacturer in reference to a recent brake failure. While driving 65 MPH he experienced brake drag along with the ABS warning light illuminated on the instrument control panel. A representative from the dealer stated that although identical symptoms were present, he would have to pay a diagnostic fee prior to service. No repairs were made. The failure and current mileages were not applicable. Updated 01/1410 *bf the consumer stated while driving the ABS light illuminated and there was a smell of brakes burning and the brake pad was weak and had to be pumped to get the rv to stop. The wheel speed sensor was loose and melted against the rotor. Updated 01/20/10.
We drove 300 miles and felt the rear calipers hanging up on 3 occasions. As soon as we got on the interstate, we felt the mtrhome had no power, as if the brakes were being applied and then smelled burning brake odor. Stopped at the first rest area in a couple of miles, let them cool for 2 hours, then they did release and as long as we were on the interstate not using brakes, we were fine. As soon as we got off the interstate to go to the rv park, within 2 miles, the brakes once again heated up but not enough to cause damage. Next day we continued on the interstate with no problems until we exited in ocala. Again, we drove a few miles to a park and parked for the night. Next day, drove less than a mile to our workhorse serv ctr to have it checked. They could find no damage to the brakes so were unable to authorize replacement of the rear calipers per safety recall 50901-c. We, however, being familiar with the symptoms, I.e., smell of burning brakes, loss of power, know that they were in fact intermittently hanging up. We opted to replace the rear calipers at our expense($435) since we do not want to be stranded on the side of the road again as we have in the past on 3 occasions. We have replaced all 4 calipers, 4 rotors, brake pads & front brake lines at our expense. We requested reimbursement on the previous issues in july, but have not received a response. We changed the fluid and lubed the slides prior to our recent trip. Since we have had brake failures on 8/18/08, 8/21/08 and 12/4/08 and 11/24/09 we know what it feels like to push the brake petal and have it go all the way to the floor and not stop. We feel that we are being penalized because we are conscientious drivers and do not continue driving until the calipers are so hot they burn up the whole brake assembly. It seems that only the irresponsible drivers who continue driving until the brakes are toast get replacement calipers from wh. This is a safety issue that is not being addressed.
On oct 26, 2009, I experienced total brake failure on 2003 winnebago motor home at 18,000 miles. Afterward, I discovered the chassis, manufactured by workhorse, a division of navistar, is under a recall. The federal safety agency campaign id number : 09v110000 my motor home is unsafe to drive, (sticking, overheating brake system) and the ABS (automatic brake system) warning light is on telling me there is a problem. Workhorse refuses to fix the brakes to make it safe to drive. Their position seems to be dual, 'wait until we have the 'fix' ready, sometime next year.' and, at the same time, saying 'the sticking brake situation is your fault.' this dual statement seems to be the "line" they are feeding to all of us, at this time. It is outrageous! According to their representatives the recall 'fix' will not be available until sometime next year'..maybe. I am also concerned navistar and/or workhorse could enter bankruptcy before this issue is addressed. There are thousands of us out here with workhorse chassis, mine is a workhorse w22, having nearly identical issues with unsafe brakes. The symptom is the brake pedal goes to the floor resulting in no brakes with little or no prior warning. After that we discover the brakes have been stuck in the partially applied position which resulted in tremendous heat being generated. That, in turn causes the brake fluid to boil. When brake fluid boils it turns to a gas. Once this has happened the motor home has no brakes! Workhorse, a division of navistar is doing little if nothing at this time to remedy this very dangerous situation and apparently has taken the position that the cost to remedy 50,000 motor homes with defective brakes outweighs the risk of putting their customer's lives in jeopardy. This is outrageous! Please be aware that I will be posting this alert to your dept on the rv forums on the internet. You are hereby notified of this dangerous situation.
In may 2009 I received notification from workhorse custom chassis that our motorhome was involved in safety recall 50901-c. The information available today from their customer service and website is the very same as it was in back in may ( problem identified, parts not available). I find it hard to believe that in seven months workhorse hasn't been able to resolve this safety problem or provide those affected with more up to date information on the actions being taken. We live in our motorhome full-time and have stopped traveling because we have experienced some of the identified problems ( ABS light coming on and mushy brakes) as many of us can't get any straight answers from workhorse, can the federal safety agency provide an update? *tr updated ivoq 07/15/10.
Regarding the bosch brake recall, I experienced no brakes when they overheated in august, 2009. The brake pedal went to the floor when applied. Thankfully I was near my destination and contacted a repairman that informed me that once they cooled down, the brakes would work again and they did. My problem is that I recently contacted workhorse who advised that they still do not the parts to correct my recall that I received back in the early spring of 2009. What's up with that? Am I to continue to risk my family's life, as well as others on the road, while they offer no definite solution? Maybe a large lawsuit after an accident will get their attention, you think?
Tl*the contact owns a 2003 workhorse w22. The contact stated that the brakes were replaced four times. The brake pedal would stick to the floor, fail to stop the vehicle and exhibit a burning smell when the brake pedal was engaged. The federal safety agency campaign #09v110000, service brakes, hydraulic was related to the failure; however, he received no assistance from the dealer. The manufacturer refused assume the repair cost on three occasions; however, the manufacturer assumed responsibility for the most recent failure. The manufacturer also stated that if the contact submits invoices for the first three repairs, they would reimburse him; however, they denied reimbursement after they received the invoice. The brakes have continued to fail; although, there were four attempts to repair them. The current mileage was approximately 53,400. The failure mileage was 5,000. Updated 11/03/09 *bf the consumer stated the brake failure happened with no warning and while the rv was moving. Updated 11/04/09.
Workhorse safety recall 50901-c. *nj the consumer stated while driving there was a strong odor of burning rubber. The consumer stopped to inspect the rv and discovered both wheel hubs were very hot. The rv was taken to a repair shop where it was discovered the right rear caliper was hanging. Both calipers were replaced. The consumer was informed that some or all of the expenses may not be covered by the recall.
Consumer wants to be reimbursed for the repair for the workhorse chassis safety recall 50901-c on a 2003 gulf stream sun voyager. *nj the consumer stated she experienced significant brake problems on 2 occasions. The ABS light illuminated and the rear brakes, calipers and seals were replaced.
Consumer received safety recall 50901-c for work horse chassis. Consumer states that his motor home has many problems. *nj the consumer stated the brakes have been a major problem since purchasing the rv and they only worked normal about 70-80% of the time. The consumer stated he purchased all of the calipers at his expense, because no one wanted to take responsibility for the problem and now a recall has been issued. The power steering leaked at the weld of the rear housing, and the cruise control was repaired twice, but it never stayed fixed.
Consumer states that his 2004 winnebago itasca suncruiser had brake problems. *nj the rv is a 2003 workhorse w22 chassis. The consumer received a recall notice in may 2009. A month after purchasing the rv, he noticed that after stopping at a traffic light it took more gas to get the motorhome to move. A short time later, he could smell the brakes getting hot. The consumer pulled over and discovered the left front wheel was extremely hot. In august of 2008 the consumer felt the brakes dragging and getting hot. He then found the right rear brake was the problem. He allowed it to cool down and then proceeded on his way. The consumer then noticed the ABS light had illuminated. The consumer stated he took a trip that was less than 150 miles and the left front caliper locked up.
2003 holiday rambler has a problem with the brakes. *nj the consumer has a 2003 workhorse w22 chassis. The brakes have failed 4 times. The calipers were replaced, but the brakes and rotors were not replaced. The brakes and rotors overheated due to the faulty calipers and the brake pads were worn. The consumer took the rv to the dealer and they found the right rear speed sensor open and both rear calipers piston seals had melted. They replaced the rear calipers, but not the front ones or the speed sensors. Thee consumer also stated the pedal would go down to the floor and the bas light illuminated. The consumer was then informed the brake fluid was contaminated and needed to be flushed. After 2 years of complaining, the consumer finally received a recall notice regarding the brakes.
2004 newmar motorhome with w-22 workhorse chassis. 1. I was driving in frankfort, ky, with no hills to speak of and only light brake usage. I was not pulling a towed vehicle and have never pulled such. 2. Left front brake caliper locked causing the wet bearing seal to loose all oil. Wheel was so hot it would burn my hand when I touch it. Had no brakes. There was a distinctive burnt brake pad smell. Motorhome towed next morning to georgetown, ky. 3. After two weeks, left front caliper was replaced at workhorse's expense. I had to pay for brake fluid and bleeding the brakes. The caliper slide pins had been lubricated according to workhorse's recommendations two months prior.
Tl*the contact owns a 2003 workhorse w22 chassis. The contact received a recall notice for the federal safety agency campaign id number 09v110000. He was informed that the parts for the repair were unavailable. While driving 15 MPH, the brakes failed when the brake pedal was depressed. The manufacturer stated that the vehicle could not be repaired because the recall was interim. The failure and current mileages were 18,000. Updated 08/14/09. *lj the rear brakes were dragging and boiling with fluid. Updated 08/14/09.
Tl*the contact owns a 2003 workhorse w22 chassis. While driving approximately 55 MPH, the contact noticed smoke coming from the vehicle. Upon further inspection, he noticed that the brake disc and wheel cylinders failed. He replaced the unit, but shortly afterwards, the braking system locked while driving. The dealer stated that they did not have the parts to repair the vehicle. The vehicle has not yet been repaired. The failure mileage was 20,000 and current mileage was 30,000. Updated 11/23/09 *bf the rear rotors were broken and the right front hub seal were leaking. Updated 11/24/09
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