2020 Zero SR/S Problems: 1 Complaint, 1 Recall

The worst 2020 Zero SR/S problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

Brakes
1

Problems by type

Tap a problem to see which part fails, at what mileage and in which other years.

Brakes
1

Recalls 1

Exterior lighting: brake lights: switchReported November 13, 2020 · 659 vehicles affected

What is wrong: Zero Motorcycles Inc. (Zero) is recalling certain 2020 SR/F and SR/S motorcycles. The front brake switch can fail from water getting into the switch.
Risk: An inoperable front brake switch will not illuminate the brake light when the rider applies the front brakes. Following vehicles may not realize the motorcycle is braking. Cruise control will not shut off with the application of the front brakes. Both conditions increase the risk of a crash.
Remedy: Zero will notify owners, and dealers will the replace the front brake switch, free of charge. The recall began November 30, 2020. Owners may contact Zero customer service at 1‑888‑841‑8085. Zero's number for this recall is SV-ZMC-021-020.

Recall number 20V704000 · Recall details

See all 1 recalls for the 2020 Zero SR/S

Technical service bulletins for the 2020 Zero SR/S 12

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

Aug 11, 2026 OtherWe would like to inform you that a new firmware release for the 2020+ Cypher III platform will soon be...
Jun 9, 2026 Over-the-air updateCypher III OTA firmware release
May 13, 2026 OtherNew diagnostic tool Tuner is available for 2017 and newer model.s On May 15th, a new firmware will be...
Feb 2, 2026 Over-the-air updateDealer notification announcing new firmware for certain models of Zero Motorcycles.
Oct 29, 2025 OtherDealer notification of release of new firmware for specific motorcycles.
Oct 12, 2023 Service bulletinDealer notification of new firmware for motorcycle models.
May 2, 2023 Service bulletinToday, May 2, 2023, Zero Motorcycles has released a new firmware version for all motorcycles utilizing the...
Nov 22, 2022 Service bulletinZero Motorcycles Dealer News 11.22.22
Oct 25, 2022 Service bulletinZero Motorcycles Firmware Release Notes October 26, 2022 MY20/21/22/23 Cypher III MBB Rev 27/6 BMU Rev 6/4...
Sep 27, 2022 Service bulletinZero Motorcycles would like to remind all dealers that a full PDI should be completed prior to any vehicle...

See all 12 bulletins for the 2020 Zero SR/S

What 2020 Zero SR/S owners say

Most recent owner complaints, unedited.

Filed Sep 8, 2022 · Brakes · 1,200 miles · CA

The contact owns a 2020 Zero SR/S motorcycle. The contact stated that while riding at an undisclosed speed and coming to a full stop, the rear brake was applied; however, the motorcycle rolled backward. The motorcycle was taken to the dealer where it was diagnosed that the rear brake and caliper were engaged while riding, causing the rear brake and caliper to melt. The dealer informed the contact that the rear brake and caliper needed to be replaced. The motorcycle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,200.

Used buying checklistWhat to check on a 2020 Zero SR/S before you buy

Compare the 2020 Zero SR/S

Other model years

20202021

Questions about the 2020 Zero SR/S

Is the 2020 Zero SR/S reliable?

Owners have filed 1 complaint about the 2020 Zero SR/S, close to a typical SR/S model year.

What is the most common problem with the 2020 Zero SR/S?

Brakes, with 1 complaint.

How many recalls does the 2020 Zero SR/S have?

1 recall, covering exterior lighting.

VIN decoder

See the problems and recalls for an exact car

Buying a used 2020 Zero SR/S?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history

2020 Zero SR/S problems