• The Media Oriented Systems Transport (MOST) bus network / FAKRA coaxial service cable connectors failed. This failure directly controls the primary infotainment assembly and the central safety display screen. The vehicle and its active components are currently intact, fully operational (with the defect present), and available for inspection upon request. • The hardware defect causes sudden, unpredictable total blackouts of the central display screen while driving. This completely disables the safety rearview/backup camera and mutes vital audible driver-assist safety alerts. Additionally, the defect causes extremely loud, jarring, and distracting popping and crackling noises through the audio speakers while moving, creating an immediate driver distraction and safety hazard on public roads. • Yes. The vehicle was brought to an authorized Acura dealership service center, where the active symptoms (crackling audio and system instability) were documented. Furthermore, the issue perfectly matches the diagnostic criteria of Acura's official technical service campaign (TSB 23-025). • The vehicle has been inspected at an authorized Acura dealership service department to initiate a corporate claim. However, because the vehicle is just 345 miles past an arbitrary 100,000-mile warranty extension threshold, Acura Corporate has refused to perform the physical repair, meaning the defective factory components are still currently installed in the vehicle. • There were no traditional dashboard warning lights or error codes prior to the failure. The primary symptoms are loud audio popping, crackling noises, frozen screen menus, and sudden display blackouts. These symptoms began appearing intermittently and escalated in frequency as the vehicle approached its current mileage of 100,345 miles.
2020 Acura RDX electrical problems
27 complaints (8% of all complaints for this car). 1 crash reported.
- owner complaints
- 27
- of this car's complaints
- 8%
- crashes
- 1
- recalls
- 0
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Acura RDX electrical problems in other years
Related recalls
No recalls on record for this model year.
What 2020 Acura RDX owners say
Most recent owner complaints, unedited.
I am reporting recurring water intrusion into my 2020 Acura RDX following significant rainfall. The first water intrusion resulted from heavy rainfall in April 2026. I did not discover the water inside the vehicle until May 1, 2026, when I found water accumulated on the driver-side floor. I filed an insurance claim after discovering the damage. Following the May 1 discovery, Gunn Acura, where I purchased the vehicle, inspected it. The dealership found the panoramic sunroof drainage system had a kinked/clogged drain line that was not properly allowing water to drain. The dealership also identified corrosion affecting wiring harness components and recommended repairs including replacement of the moonroof drain tube, carpet removal/cleaning, and replacement of affected wiring harnesses. Following another heavy rainfall on June 15, 2026, water again entered the vehicle. The water intrusion has resulted in electrical concerns, including warning messages and electrical abnormalities. Water entering the cabin can reach wiring, electrical connectors, control modules and other critical electrical components, creating a potential safety risk. The vehicle and affected components are available for inspection upon request. I have dealership documentation of the kinked/clogged drain and recommended repairs, as well as insurance documentation related to the water intrusion. I am reporting this because a failure of the panoramic sunroof drainage system has resulted in repeated cabin water intrusion and potential damage to critical electrical components. I believe this may represent a recurring safety-related defect rather than ordinary water leakage.
I am reporting recurring water intrusion into the driver-side passenger compartment of my 2020 Acura RDX following significant rainfall. This has occurred multiple times. The most recent incident occurred on August 28, 2026, following heavy rainfall. Water entered the vehicle and accumulated on the driver-side floor, leaving the interior floor in a puddle. I documented the water intrusion with photographs and video and submitted that documentation to my automobile insurance company as part of a claim. The vehicle was not being driven through standing water; the intrusion occurred after rainfall while the vehicle was parked. The vehicle has previously been inspected by North Park Lincoln of Dominion, where I purchased the vehicle. Despite the prior inspection, the vehicle has continued to experience water intrusion into the driver-side cabin following significant rainfall. The recurring water intrusion raises concern that the panoramic sunroof drainage system may not be adequately draining or preventing water from entering the passenger compartment. Water entering the cabin can reach wiring, electrical connectors, control modules, and other electrical components located within the vehicle and could potentially cause electrical malfunction or other unsafe conditions. The most recent water intrusion is documented, and the vehicle and affected components are available for inspection upon request. Photographs and video documenting the August 28, 2026 incident were provided to my automobile insurance company. I am reporting this because the water intrusion has occurred repeatedly and I am concerned that this may represent a recurring safety-related defect with the 2020 Acura RDX panoramic sunroof drainage/water management system rather than an isolated incident. There were no warning lamps or messages specifically preceding the August 28, 2026 water intrusion. The primary symptom was substantial water accumulation on the driver-side floor following rainfall.
The vehicle’s keyless access/security and body control system malfunctioned. An authorized Acura dealer previously diagnosed water intrusion from blocked panoramic sunroof drains, including water reaching the Body Control Module (BCM) Multiplex Control Unit. The dealer reported that this was causing false security alarm activation and battery drainage and recommended BCM replacement. The vehicle and affected components are available for inspection upon request.The condition has since escalated. The security alarm repeatedly activated without cause and became difficult or impossible to silence. The dashboard displayed, “Keyless Access System Problem\. See Your Dealer.” During the latest episode, the engine spontaneously started without an authorized remote start command, and attempts to stop the engine were unsuccessful. The 12-volt battery was therefore disconnected to disable the vehicle and will remain disconnected until the vehicle is taken to the Acura dealership for diagnosis. This created a safety risk because the vehicle demonstrated unintended engine operation and loss of normal control over engine shutdown, creating potential risks of unintended operation, exhaust carbon monoxide exposure if this occurred in an enclosed area, and battery depletion. The dealer has confirmed the water intrusion and BCM security system malfunction. However, the unauthorized engine start and failure to shut down event occurred after that diagnosis and has not yet been evaluated by the dealer. Before the unauthorized start, symptoms included repeated false alarms, battery drainage, documented water intrusion, and the Keyless Access System warning. The warning was photographed at approximately 81,416 miles during the same period of escalating electrical security problems.
My RDX experienced a water-intrusion failure involving the panoramic sunroof drainage system and associated electrical components. An authorized Acura dealer diagnosed the right-front sunroof drain as backed up/overflowing, allowing water to reach the Body Control Module (BCM/Multiplex Control Unit). The dealer attributed abnormal security-alarm activation and battery drain to the water-damaged BCM and indicated that the BCM required replacement. The dealer also identified a blocked right-rear sunroof drain that allowed water to reach the tuner, causing radio/stereo malfunction and requiring tuner replacement. The water intrusion reached critical electrical components and caused unpredictable electrical behavior, including unexplained security-alarm activations, exterior lights remaining illuminated, complete battery discharge, loss of keyless access, and ultimately a no-start condition that rendered the vehicle inoperable. After the battery was depleted, I had to use the manual key to enter the vehicle. This created a risk of being stranded and raised concerns about the reliability of the vehicle’s electrical systems. There were no known dashboard warning lamps or conventional warning messages before the failure. AcuraLink recorded unexplained security-alarm activations on August 16, 2026, at 10:27 PM EDT and again on August 19, 2026, at 10:51 AM EDT. During the overnight incident, the alarm activated and the exterior lights remained on until the recently replaced battery was completely discharged. The car also experienced radio/stereo problems traced by the dealer to water reaching the tuner, and water was present in the passenger-footwell area. My car was inspected and the problem confirmed by an authorized Acura dealership. The car is available for inspection and available upon request.
One day last December it rained very hard for a couple of days. It about 6:30pm I got in my car to go to an appointment. There was water inside the cab, on the seats, inside of the windshield, in the dashboard and controls... and about 4 inches of water on the floor on both passenger and driver side. When I tried to start the car, all the electrical systems went haywire. Everything was blinking at me in the dashboard many different warnings and hazard lights. I took the car to the dealership for service. I was by service department told that drainage lines on the top where the sun visor is were clogged up and the water had backed up into the vehicle. This was no fault of my own. I have maintained this automobile with Acura only for 6 years, since I purchased it. This is serious, even though it was resolved by clearing the lines but the damage to the electrical system were extensive. Now that the lines are cleared who's to say this will not happen again? Will my car flood again someday? I believe this to be a design flaw and should be corrected by Acura as a possible. I believe it should be a recall, it could affect the safety of the driver and passengers. Thanks for your attention to this matter.
information screen went dark no radio or audio
The contact owns a 2020 Acura RDX. The contact stated that the vehicle was intermittently difficult to start. The message to depress the brake pedal and press the Push to Start button was displayed. The contact stated that the vehicle was able to restart after several attempts. The vehicle was towed to the dealer to be diagnosed several times, but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
While in traffic and stopped at a light, the engine stalled and completely shut down all of a sudden. I had to restart the car and was able to drive home. The engine stalled while in traffic with two other passengers in the car and during a time with other vehicles on the road. The car stalled shortly after turning a corner and other cars potentially rear ending my car due to a sudden stalling. I’m on the way to the dealership where I purchased the 2020 Acura RDX AWD brand new for a check up. The vehicle has not yet been checked by anyone but will be later today. When the car stalled, there were no warning lamps or messages. This was the first time happening but the electrical system has turned off unexpectedly before. I’ve brought the car back to the dealership for the electrical system and it was previously repaired. The new problem includes the electrical system outage plus engine stalling during traffic. Very scary and unacceptable for any car.
My rear window has exploded twice in less than a year. American Honda is aware of this problem and has issued a service bulletin, 22-014. American Honda is refusing to pay my out of pocket expenses totalling $1,100.00. There is a class action suit in CA against American Honda. In both situations my window exploded, parked, for no reason. This is also a safety issued with glass shattering with passengers in the back seat, or also while I am driving. The lawsuit said the defroster (rear) is defective. Please look at all the internet postings on this. To include facebook which has a group called "Acrua Shattered" First incident was 1/22/2024, and the last was on 12/27/2024. Please help us consumers.
Questions about the 2020 Acura RDX electrical
Does the 2020 Acura RDX have electrical problems?
Owners have filed 27 complaints about the electrical of the 2020 Acura RDX, 8% of all its complaints.
At what mileage do 2020 Acura RDX electrical problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2020 Acura RDX electrical?
There is no recall for this problem on this model year.
What year does the Acura RDX have the most electrical problems?
The Acura RDX model years with the most electrical complaints are 2019 (39 complaints), 2020 (27 complaints) and 2017 (18 complaints).
Other 2020 Acura RDX problems
Visibility 102Engine 57Fuel system 37Body 26Brakes 23Transmission 22Acceleration 19Driver assistance 7Airbags 6Suspension 6Steering 3Lights 2Seat belts 1Seats 1
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