The back hatch window suddenly shattered without anything hitting it, doors slamming, etc. just randomly shattered.
2020 Acura RDX visibility problems
102 complaints (29% of all complaints for this car). Typical mileage when it fails: 55,000.
- owner complaints
- 102
- of this car's complaints
- 29%
- typical mileage
- 55,000
- crashes
- 0
- recalls
- 0
Which part fails
- Windshield4
- Sun/moon roof assembly3
At what mileage
Complaints by mileage at the time of the problem.
Acura RDX visibility problems in other years
Specific symptoms reported on the 2020 Acura RDX visibility
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2020 Acura RDX owners say
Most recent owner complaints, unedited.
The contact owns a 2020 Acura RDX. The contact stated that while driving 5 MPH, the contact heard an exploding sound and noticed that the sunroof had exploded, causing fragmented glass to enter the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The approximate failure mileage was 67,000.
The contact owns a 2020 Acura RDX. The contact stated that the vehicle was parked in the garage when he heard a noise and went to inspect the vehicle. The contact discovered that the rear windshield had cracked and imploded. There was no impact to the rear windshield that could have caused the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was 64,000.
My rear window in Acura RDX 2020 shattered spontaneously.
My car was parked and off at a local park, I loaded my [XXX] son in the backseat of the car and then I got into my car. Before even turning car on I heard a loud pop sound and got out to look around and then realized it was the back windshield shattering. Apparently this is a known issue with Acura where the rear windshield will spontaneously shattered for no reason. Safety wise this is a concern since I have a child in the back seat and glass is shattering into the car as well as outside on pavement . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The rear glass in my 2020 Acura RDX Aspec randomly shattered when I closed my rear driver side door. My car was not running and hadn’t been running for over a hour and there were no signs of impact to the glass. There is a TSB from Honda about this being an issue already. I bought the car used and have owned it for a year. My extended warranty doesn’t cover the rear glass. It was going to cost over $1000 to fix as the dealership would not cover the cost and my car is out of its factory warranty. Didn’t have much choice but to use Safelite. Now there are glass shards stuck in my tailgate and apparently no way to remove them without removing the glass from the tailgate and removing the tailgate from the vehicle. Other complaints show that this can also happen while the car is running and in motion which seems like a major safety concern. With the glass shards stuck in the tailgate my car has been devalued by no fault of own. Honda knows this is an issue but will not issue a recall and it could also be a safety issue.
The contact owns a 2020 Acura RDX. The contact stated that after entering the vehicle and pressing the engine start button, there was an abnormal sound coming from the vehicle. Immediately following the sound, the rear window shattered without impact. The vehicle was taken to a dealer but was not repaired. The manufacturer was notified of the failure. The failure mileage was 72,055.
Rear windshield shattered upon closing the driver door to start and drive the car. No impact from a random object or use of defroster.
•What component or system failed or malfunctioned, and is it available for inspection upon request? REAR WINDOW SPONTANEOUSLY COMBUSTED AND CRACKED WHILE I WAS DRIVING. IT IS BEING REPAIRED ON SATURDAY BY SAFELITE PER MY HARTFORD INSURANCE •How was your safety or the safety of others put at risk? I COULD NOT SEE OUT OF MY REAR WINDOW, IT WAS ENTIRELY FRACTURED AND HAD A HOLE IN IT. IT ALSO SPILLED GLASS ON THE ROAD AND IN MY CAR. •Has the problem been reproduced or confirmed by a dealer or independent service center? YES, IT HAS PREVIOUSLY BEEN ACKNOWLEDGED BY ACURA/HONDA HOWEVER THEY DID NOT INCLUDE MY VIN NUMBER ON THE ISSUE, EVEN THOUGH IT WAS IN THE SAME CLASS OF ISSUES. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? YES, THROUGH MY INSURANCE CARRIER HARTFORD IT WAS BROUGHT TO SAFELITE WHERE THEY PUT ON A CRASH COVER BEFORE THEY REPLACE THE GLASS THIS SATURDAY. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO
To Whom It May Concern, I am submitting a vehicle safety defect complaint regarding my 2020 Acura RDX. The rear window of my vehicle suddenly shattered without any impact, collision, road debris, or external force. At the time of the incident, the vehicle was stationary. There was no warning or visible damage prior to failure. The glass shattered unexpectedly, creating a dangerous condition and risk of injury. I was required to file an insurance claim and have the rear window replaced. I am concerned this may indicate a defect in the glass, manufacturing process, or vehicle structure. I request that the federal safety agency review this incident, determine whether similar failures have been reported, and evaluate whether this represents a safety-related defect requiring investigation or recall. I can provide photographs, repair invoices, VIN, mileage, and additional documentation upon request. Sincerely, Joyce Burnett Phone: 757‑636‑6167 (Mobile) VIN: 5J8TC1H57LL013150
Questions about the 2020 Acura RDX visibility
Does the 2020 Acura RDX have visibility problems?
Owners have filed 102 complaints about the visibility of the 2020 Acura RDX, 29% of all its complaints, more than any other problem.
At what mileage do 2020 Acura RDX visibility problems start?
The typical (median) mileage in owner complaints is 55,000 miles.
Was there a recall on the 2020 Acura RDX visibility?
There is no recall for this problem on this model year.
What year does the Acura RDX have the most visibility problems?
The Acura RDX model years with the most visibility complaints are 2019 (114 complaints), 2020 (102 complaints) and 2015 (23 complaints).
Other 2020 Acura RDX problems
Engine 57Fuel system 37Electrical 27Body 26Brakes 23Transmission 22Acceleration 19Driver assistance 7Airbags 6Suspension 6Steering 3Lights 2Seat belts 1Seats 1
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