Rear windshield shattered while parked in my drive way. Vehicle was not being driven. I have read several reports of this happening to other Acura rdx. I have contacted the dealership and Acura who have both told me I need to pay out of pocket to get this fixed. This is an Acura problem and Acura was unable to help. I should not be responsible for getting this fixed as vehicle was in driveway when this happened. I have been without a vehicle since this happened on 12/24. I'm very unsatisfied with Acura.
2020 Acura RDX visibility complaints
Page 5 of 5: complaints 101 to 102 of 102, newest first, as owners wrote them.
Tl* the contact owns a 2020 acura rdx. The contact stated while the vehicle was stationary and while scraping ice off the rear hatch windshield, the windshield fractured. The vehicle was taken to joe rizza acura (8150 w 159th st, orland park, il 60462) where it was diagnosed with the rear hatch windshield needed to be replaced. The dealer informed the contact that this was a design defect and replaced the hatch door and the windshield. The contact stated that the windshield was replaced, but there was still pieces of broken glass left inside the hatch. The contact also stated while driving at various speeds, the brakes made a loud screeching sound. The vehicle was taken to the same dealer where the front and rear driver's and passenger's side brake pads were replaced. The contact was informed by the dealer that the brake pads on the vehicle were the wrong size. The manufacturer was made aware of the failure and referred the contact back to the dealer. The failure mileage was approximately 28,500.
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